HP PhotoSmart A717 User Manual
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Solution ●Reinsert the xD-Picture Card memory card into your camera and turn on the camera. In most cases, the camera automatically makes the necessary changes. ●Reformat the xD-Picture Card memory card. See the documentation that came with your camera for instructions on reformatting the memory card. Note that this process erases the pictures currently saved to your memory card. To save these pictures, transfer them to the computer before reformatting the memory card. Once you reformat the memory card, transfer those photos back to the memory card using the computer. ●Turn off the printer, insert the xD-Picture Card memory card into the printer, and then turn on the printer again. HP Photosmart A710 series User Guide 57
9Specifications This section lists the minimum system requirements for installing the HP Photosmart printer software, and provides selected printer specifications. System requirements ComponentWindows minimumMac minimum Operating systemMicrosoft® Windows 98 SE, Me, 2000 Professional, XP Home, XP Professional, XP Starter Edition, and XP Professional x64Mac® OS X 10.3.x and 10.4.x ProcessorIntel® Pentium® II (or equivalent) or higher (Pentium III is required for using HP Photosmart Premier)G3 or greater RAM64 MB (256 MB recommended)128 MB Free disk space500 MB150 MB Video display800 x 600, 16-bit or higher800 x 600, 16-bit or higher CD-ROM drive4x4x ConnectivityUSB 2.0 high-speed: Microsoft® Windows 98 SE, Me, 2000 Professional, XP Home, XP Professional, XP Starter Edition, and XP Professional x64 PictBridge: using front camera port Bluetooth: using optional HP Bluetooth wireless printer adapter USB 2.0 high-speed: Mac® OS X 10.3.x and 10.4.x PictBridge: using front camera port BrowserMicrosoft Internet Explorer 5.5 or later— HP Photosmart A710 series User Guide 59
Printer specifications CategorySpecifications ConnectivityUSB 2.0 high-speed: Microsoft® Windows 98 SE, Me, 2000 Professional, XP Home, XP Professional, XP Starter Edition, and XP Professional x64; Mac ® OS X 10.3.x and 10.4.x PictBridge:Microsoft ® Windows 98 SE, Me, 2000 Professional, XP Home, XP Professional, XP Starter Edition, and XP Professional x64; Mac ® OS X 10.3.x and 10.4.x Bluetooth: Microsoft ® Windows 98 SE, Me, 2000 Professional, XP Home, XP Professional, XP Starter Edition, and XP Professional x64; Mac ® OS X 10.3.x and 10.4.x Display6.4 cm (2.5 in) liquid-crystal color display Environmental specificationsMaximum during operation: 5–40° C (41–104° F) @ 5–90% RH Recommended during operation: 15–30° C (59– 86° F) @ 20–80% RH Image file formatsJPEG Baseline TIFF 24-bit RGB uncompressed interleaved TIFF 24-bit YCbCr uncompressed interleaved TIFF 24-bit RGB packbits interleaved TIFF 8-bit gray uncompressed/packbits TIFF 8-bit palette color uncompressed/packbits TIFF 1-bit uncompressed/packbits/1D Huffman Internal storage1 GB of flash memory MarginsBorderless printing: Top/Bottom/Left/Right 0.0 mm (0.0 inches) Bordered printing: Top/Bottom/Left/Right 3 mm (0.12 inches) Media sizesPhoto paper 13 x 18 cm (5 x 7 inches) Photo paper 10 x 15 cm (4 x 6 inches) Photo paper with tab 10 x 15 cm with 1.25 cm tab (4 x 6 inches with 0.5 inch tab) HP Premium Photo Cards 10 x 20 cm (4 x 8 inches) Photo sticker paper 10 x 15 cm (4 x 6 inches), 16 rectangular or oval stickers per page Panorama photo paper 10 x 30 cm (4 x 12 inches) Chapter 9 60HP Photosmart A710 series
CategorySpecifications Index cards 10 x 15 cm (4 x 6 inches) and 9 x 13 cm (3.5 x 5 inches) Hagaki cards 100 x 148 mm (3.9 x 5.8 inches) A6 cards 105 x 148 mm (4.1 x 5.8 inches) L-size cards 90 x 127 mm (3.5 x 5 inches) L-size cards with tab 90 x 127 mm with 12.5 mm tab (3.5 x 5 inches with 0.5 inch tab) 2L-size cards 127 x 178 mm (5 x 7 inches) Media typesHP Advanced Photo Paper (recommended) Cards: index, Hagaki, A6, L-size, 2L-size Photo sticker paper HP CD/DVD Label media HP Self-Adhesive Photo paper Other photo papers (results may vary) Memory cardsCompactFlash Type I and II Memory Sticks Microdrive MultiMediaCard Secure Digital xD-Picture Card Memory card-supported file formatsPrinting: All supported image and video file formats Saving: All file formats Paper traySupports paper sizes up to 13 x 18 cm (5 x 7 inches) Paper tray capacity20 sheets, maximum thickness 305 µm (12 mil) per sheet Power adapterHP Part # 0957–2121 (North America), 100–240 V AC (±10%) 50/60 Hz (±3 Hz) HP Part # 0957–2120 (Rest of world), 100–240 V AC (±10%) 50/60 Hz (±3 Hz) Power consumptionU.S. Printing: 18.59 W Idle: 13.03 W Off: 10.12 W International Printing: 17.71 W Idle: 12.63 W Off: 10.24 W (continued) HP Photosmart A710 series User Guide 61
CategorySpecifications Print cartridgeHP 110 Tri-color Inkjet print cartridge NoteThe print cartridge number is also on the back cover of this user guide for quick reference. USB 2.0 high-speed supportMicrosoft® Windows 98 SE, Me, 2000 Professional, XP Home, XP Professional, XP Starter Edition, and XP Professional x64 Mac ® OS X 10.3.x and 10.4.x HP recommends that the USB cable be less than 3 meters (10 feet) in length Video file formatsMotion JPEG AVI Motion-JPEG QuickTime MPEG-1 Chapter 9 (continued) 62HP Photosmart A710 series
10HP support ●Support process ●HP support by phone ●Additional warranty options ●HP Warranty Support process If you have a problem, follow these steps: 1. Check the documentation that came with the HP Photosmart printer. 2. Visit the HP online support Web site at www.hp.com/support. HP online support is available to all HP customers. It is the fastest source for up-to-date device information and expert assistance and includes the following features: – Fast access to qualified online support specialists – Software and driver updates for the HP Photosmart printer – Valuable HP Photosmart printer and troubleshooting information for common problems – Proactive device updates, support alerts, and HP newsgrams that are available when you register the HP Photosmart printer 3. For Europe only: Contact your local point of purchase. If the HP Photosmart printer has a hardware failure, you will be asked to bring it back to your local point of purchase. (Service is provided at no charge during the device limited warranty period. After the warranty period, you will be quoted a service charge.) 4. Call HP support. Support options and availability vary by device, country/region, and language. HP support by phone For a list of support phone numbers, see the phone number list on the inside of the front cover. Phone support period One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to www.hp.com/support. Standard phone company charges apply. Placing a call Call HP support while you are in front of the computer and the HP Photosmart printer. Be prepared to provide the following information: ●Device model number (located on the label on the front of the device) ●Device serial number (located on the back or bottom of the device) HP Photosmart A710 series User Guide 63
●Messages that appear when the situation occurs ●Answers to these questions: – Has this situation happened before? – Can you re-create it? – Did you add any new hardware or software to your computer at about the time that this situation began? – Did anything else occur prior to this situation (such as a thunderstorm, device was moved, etc.)? After the phone support period After the phone support period, help is available from HP at an additional cost. Help may also be available at the HP online support Web site: www.hp.com/support. Contact your HP dealer or call the support phone number for your country/region to learn more about support options. Additional warranty options Extended service plans are available for the printer at additional costs. Go to www.hp.com/support, select your country/region and language, then explore the services and warranty area for information about the extended service plans. Chapter 10 64HP Photosmart A710 series
HP Warranty A. Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. 2. For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be interrupted or error free. 3. HPs limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that arise as a result of: a. Improper maintenance or modification; b. Software, media, parts, or supplies not provided or supported by HP; c. Operation outside the products specifications; d. Unauthorized modification or misuse. 4. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage. 5. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HPs warranty, HP shall either repair or replace the product, at HPs option. 6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HPs warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product. 7. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP. 8. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced. 9. HP products may contain remanufactured parts, components, or materials equivalent to new in performance. 10. HPs Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer. B. Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. C. Limitations of liability 1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customers sole and exclusive remedies. 2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. D. Local law 1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world. 2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may: a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e.g., the United Kingdom); b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or allow limitations on the duration of implied warranties. 3. THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS. HP Limited Warranty Dear Customer, You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country. You may have additional statutory rights against the seller based on your purchase agreement. Those rights are not in any way affected by this HP Limited Warranty. Ireland: Hewlett-Packard Ireland Ltd. 30 Herbert Street IRL-Dublin 2 United Kingdom: Hewlett-Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN HP product Duration of limited warranty Software Media 90 days Printer 1 year Print or Ink cartridges Until the HP ink is depleted or the “end of warranty” date printed on the cartridge has been reached, whichever occurs first. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. Accessories 1 year unless otherwise stated HP Photosmart A710 series User Guide 65