HP PhotoSmart A532 User Manual

							NOTE:If the software program you are using includes a photo printing feature, follow
the instructions that are provided with the software program. Otherwise, follow these
instructions.
To print panoramic photos
1.Verify that the printer is turned on.
2.Load appropriate paper for current print job. For more information, see 
Load your
paper.
3.Open the file that you want to print.
4.Follow the steps for your operating system.
Windows users
a. Select File, and then select Print.
b. Make sure the HP Photosmart A530 series is the selected printer.
c. Click Properties or Preferences.
NOTE:The path to the Printer Properties dialog box can vary depending on
the software program you are using.
Mac users
a. Choose File, and then choose Print.
b. Make sure the HP Photosmart A530 series is the selected printer.
c. Choose the Printer Features pane.
5.In the Paper Size drop-down list, select the size of paper that you have loaded.
6.Select any other print settings that you want, and then click OK (Windows) or Print
(Mac OS).
NOTE:For borderless printing, select a panorama paper size, and then click the
Borderless check box.
Print on index cards and other small media
Guidelines
• Use only cards and small media that meet the printer paper-size specifications.
• Do not exceed the paper tray capacity when loading media. For more information,
see 
Printer specifications.
• Print quality decreases when printing on plain paper such as index cards. This is to
be expected and does not indicate a problem. Printing on plain paper is useful for
print jobs, such as drafts, where print quality is not important.
To print on index cards or other small media
1.Verify that the printer is turned on.
2.Load appropriate paper for current print job. For more information, see 
Load your
paper.
3.Open the file that you want to print.
4.Follow the steps for your operating system.
Print photos 29
 
						

							Windows users
a.Select File, and then select Print.
b. Make sure the HP Photosmart A530 series is the selected printer.
c. Click Properties or Preferences.
NOTE:The path to the Printer Properties dialog box can vary depending on
the software program you are using.
Mac users
a. Choose File, and then choose Print.
b. Make sure the HP Photosmart A530 series is the selected printer.
c. Choose the Printer Features pane.
5.In the Paper Type drop-down list, and then select Other Plain.
6.Select any other print settings that you want, and then click OK (Windows) or Print
(Mac OS).
HP Photosmart software
The Photosmart Essential software (Windows only) available for download lets you
organize, view, edit, share, and print digital images, as well as create special projects.
To download HP Photosmart software (Windows only)
▲Select Start > All Programs >HP > HP Photosmart A530 series > HP Photosmart
Essential Software Website, and then follow the online instructions.
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30 Print from a computer
 
						

							6 Maintenance
This section contains basic maintenance procedures that can help keep your printer
performing well and producing top-quality photos.
•
Align the print cartridge
•
Clean the print cartridge automatically
•
View estimated ink levels
•
Insert or replace the print cartridge
•
Remove ink from your skin and clothing
•
Print a test page
•
Print a sample page
•
Store the printer and print cartridge
Align the print cartridge
The printer automatically aligns the print cartridge after a new one is installed. You can
also align the print cartridge at other times to ensure optimal print quality. Indications that
you need to align the print cartridge manually include documents that print at an angle,
colors not printing satisfactorily, or poor print quality.
To align the print cartridge from the printer
1.Load a sheet of HP Advanced Photo Paper in the input tray.
2.Press the Menu button on the printer control panel.
3.Press 
 or  to highlight Tools, and then press Print.
4.Press 
 or  to highlight Align Print Cartridge.
5.Press Print to begin aligning the print cartridge.
6.Follow the prompts on the printer screen.
Clean the print cartridge automatically
If the printed pages are missing lines or dots or contain ink streaks, the print cartridge
might be low on ink or need to be cleaned.
CAUTION:Clean the print cartridge only when necessary. Unnecessary cleaning
wastes ink and shortens the life of the cartridge.
Follow these steps to clean the cartridge automatically:
To clean the print cartridge from the printer
1.Press the Menu button on the printer control panel.
2.Press 
 or  to highlight Tools, and then press Print.
3.Press 
 or  to highlight Clean Print Cartridge, and then press Print.
4.Follow the prompts on the printer screen.
If the documents are still missing lines or dots after cleaning, replace the print cartridge.
Clean the print cartridge automatically 31
 
						

							View estimated ink levels
You can view the estimated ink level of the print cartridge installed in the printer on the
printer itself. The printer screen displays an ink-level icon that shows the approximate
amount of ink remaining in the cartridge:
NOTE:Ink level warnings and indicators provide estimates for planning purposes
only. When you receive a low-ink warning message, consider having a replacement
cartridge available to avoid possible printing delays. You do not need to replace the
print cartridges until print quality becomes unacceptable.
NOTE:If the ink cartridges were used before being installed in the printer, or have
been refilled, the estimated ink levels might be inaccurate or unavailable.
NOTE:Ink from the cartridges is used in the printing process in a number of different
ways, including in the initialization process, which prepares the device and cartridges
for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing
smoothly. In addition, some residual ink is left in the cartridge after it is used. For more
information see 
www.hp.com/go/inkusage.
Insert or replace the print cartridge
Use the HP 110 Tri-color Inkjet print cartridge to print black-and-white and color photos.
HP Vivera Inks deliver true-to-life photo quality and exceptional fade resistance, resulting
in vivid colors that last. HP Vivera Inks are specially formulated and scientifically tested
for quality, purity, and fade resistance.
CAUTION:Check that you are using the correct print cartridges. Also, note that HP
does not recommend modifying or refilling HP cartridges. Damage that results from
modifying or refilling HP cartridges is not covered by the HP warranty.
To insert or replace a print cartridge
1.Make sure the power is on and you have removed the cardboard from inside the
printer.
2.Open the print cartridge door of the printer.
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32 Maintenance
 
						

							3.Remove the bright pink tape from the cartridge.
NOTE:Do not touch the copper-colored contacts on the print cartridge.
4.If you are replacing a cartridge, push down and pull outward on the cartridge in the
cradle to remove it.
5.Hold the replacement cartridge with the label on top. Slide the cartridge at a slight
upward angle into the cradle so the copper-colored contacts go in first. Push the
cartridge until it snaps into place.
6.Close the print cartridge door.
7.Follow the onscreen instructions.
NOTE:Recycle the old cartridge. The HP Inkjet Supplies Recycling Program is
available in many countries/regions and lets you recycle used print cartridges free
of charge. For more information, go to 
www.hp.com/hpinfo/globalcitizenship/
environment/recycle/inkjet.html.
See Align the print cartridge for more information.
Insert or replace the print cartridge 33
 
						

							Remove ink from your skin and clothing
Follow these instructions to remove ink from your skin and clothing:
SurfaceRemedy
SkinWash the area with an abrasive soap.
White fabricWash the fabric in cold water and use chlorine
bleach.
Color fabricWash the fabric in cold water and use sudsy
ammonia.
CAUTION:Always use cold water to remove ink from fabric. Warm or hot water can
set the ink into the fabric.
Print a test page
The information on a test page can be helpful if you need to contact HP support. It also
contains information about ink levels, print or ink cartridge performance, printer serial
number, and so on.
To print a test page from the printer
1.Press the Menu button on the printer control panel.
2.Press 
 or  to highlight Tools, and then press Print.
3.Press 
 or  to highlight Print Test Page.
4.Press Print to begin printing a test page.
Print a sample page
To print a sample page from the printer
1.Load a sheet of HP Advanced Photo Paper in the input tray.
2.Press the Menu button on the printer control panel.
3.Press 
 or  to highlight Tools, and then press Print.
4.Press 
 or  to highlight Print Sample Page.
5.Press Print to begin printing a sample page.
Store the printer and print cartridge
This section contains information on storing your printer and print cartridge.
•
Store the printer
•
Store the print cartridge
Store the printer
The printer is built to withstand long or short periods of inactivity.
Store the printer indoors out of direct sunlight in a place without temperature extremes.
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34 Maintenance
 
						

							Store the print cartridge
When you store the printer, always leave the active print cartridge inside the printer. The
printer stores the print cartridge in a protective cap during the power-down cycle.
CAUTION:Make sure the printer completes its power-down cycle before you unplug
the power cord. This allows the printer to store the print cartridges properly.
Follow these tips to help maintain HP print cartridges and ensure consistent print quality:
• Keep all unused print cartridges in their original sealed packages until they are
needed. Store print cartridges at room temperature (15–35 degrees C or 59–95
degrees F).
• Do not remove the plastic tape covering the ink nozzles until you are ready to install
the print cartridge in the printer. If the plastic tape has been removed from the print
cartridge, do not attempt to reattach it. Reattaching the tape damages the print
cartridge.
Store the printer and print cartridge 35
 
						

							Chapter 6
36 Maintenance
 
						

							7 Troubleshooting
Before contacting HP support, read this section for troubleshooting tips or go to the online
support services at 
www.hp.com/support.
TIP:HP recommends using a USB cable 3 meters (10 feet) or less in length. Using
a longer USB cable may cause errors.
This section contains the following topics:
•
Software installation issues
•
Printing and hardware issues
•
Bluetooth printing problems
•
Device messages
Software installation issues
This section contains the following topics:
•
The installation failed
•
The Found New Hardware Wizard appears when I connect the printer to a Windows
computer.
•
The printer does not appear in Printers and Faxes (Windows only)
•
The installation did not start automatically
The installation failed
Try the following solutions to resolve the issue. If the first solution does not solve the
problem, continue trying the remaining solutions until the issue is resolved.
•
Solution 1: Turn off virus software
•
Solution 2: Accept the license agreement during installation
•
Solution 3: Retry the installation
Solution 1: Turn off virus software
Solution:
1.Uninstall the printer software:
Windows users
a. From the Windows Start menu, go to Programs > HP > HP Photosmart
A530 series > Uninstall.
b. Follow the onscreen instructions.
Software installation issues 37
 
						

							Mac users
a. Double-click the Applications:Hewlett-Packard folder.
b. Double-click HP Uninstaller and follow the onscreen instructions.
2.Pause or disable any active virus protection applications.
3.Quit all software applications.
4.Turn the printer off, wait 10 seconds, and then turn the printer on.
5.Reinstall the printer software according to the setup instructions that came with
the printer.
Cause:There may be a conflict with the virus protection application or another
software application that is running in the background on the computer that prevented
a successful software installation.
If this did not solve the issue, try the next solution.
Solution 2: Accept the license agreement during installation
Solution:Disconnect and reconnect the USB cable, and then accept the license
agreement during the installation.
Cause:You might not have accepted the license agreement screen during the
installation.
If this did not solve the issue, try the next solution.
Solution 3: Retry the installation
Solution:Disconnect and reconnect the USB cable, and then retry the installation.
Cause:You might have closed or cancelled the installation accidentally.
The Found New Hardware Wizard appears when I connect the printer to a Windows
computer.
Try the following solution for this problem.
Solution:Make sure Software Install Mode option is enabled in the printer menu.
To enable Software Install Mode
1.Press the Menu button on the printer control panel.
2.Press 
 or  to highlight Preferences, and then press Print.
3.Press 
 or  to highlight Software Install Mode, and then press Print.
4.Make sure the On option is checked.
5.Turn the printer off, wait 10 seconds, and then turn the printer back on.
Cause:The Software Install Mode is not enabled in the product.
Chapter 7
38 Troubleshooting