HP PhotoSmart A526 User Manual

For best print quality, HP recommends that you install all retail print cartridges before the
date stamped on the box.
To insert or replace a print cartridge
1.Make sure the power is on and you have removed the cardboard from inside the
printer.
2.Open the print cartridge door of the printer.
3.Remove the bright pink tape from the cartridge.
NOTE:Do not touch the copper-colored contacts on the print cartridge.
4.If you are replacing a cartridge, push down and pull outward on the cartridge in the
cradle...

Get print cartridge ordering information
To view print cartridge ordering information and order cartridges online
1.Open the Toolbox dialog box. For more information, see “
Toolbox dialog box”
on page 37.
2.Click the Estimated Ink Levels tab.
3.Click Print Cartridge Information.
If you are connected to the Internet, you can click the Shop Online button to order
cartridges online.
To order HP papers and other supplies, go to 
www.hp.com/buy/supplies. If prompted,
choose your country/region, follow the...

4.Click Print A Sample Page.
5.Click Print Page.
HP Digital Imaging Monitor icon
After you install the printer software, the HP Digital Imaging Monitor icon appears in the
Windows taskbar. This icon helps you perform a variety of tasks.
The HP Digital Imaging Monitor icon shows the status of the printer:
The HP Digital Imaging Monitor icon has a green check mark when the printer is in an
idle state.
The HP Digital Imaging Monitor icon has an exclamation mark when there is an error. An
error message also...

Store the print cartridges
When you store the printer, always leave the active print cartridges inside the printer. The
printer stores the print cartridges in a protective cap during the power-down cycle.
CAUTION:Make sure the printer completes its power-down cycle before you unplug
the power cord. This allows the printer to store the print cartridges properly.
Follow these tips to help maintain HP print cartridges and ensure consistent print quality:
• When you remove a print cartridge from the printer,...

Chapter 6
44 Maintenance
 

7 Troubleshooting
Before contacting HP support, read this section for troubleshooting tips or go to the online
support services at 
www.hp.com/support.
Before you begin, make sure:
• All the cable connections between the printer and computer are secure.
• You are using the most recent version of the printer software.
TIP:HP recommends using a USB cable 3 meters (10 feet) or less in length. Using
a longer USB cable may cause errors.
This section contains troubleshooting information for the HP Photosmart...

Solution:
• Unplug the USB cable from the computer, then plug it in again.
• Make sure the cable is securely attached to the computer and to the USB port on
the back of the printer.
• Restart the computer.
If this does not resolve the issue, follow these steps:
1.Disconnect the USB cable from the printer.
2.Uninstall the printer software:
a. From the Windows Start menu, go to Programs > HP > HP Photosmart
A520 series > Uninstall Devices.
b. Follow the onscreen instructions.
3.When the uninstall is...

•A small red circle appeared on the HP Digital Imaging Monitor icon in the Windows
taskbar
•
An Unknown device message appeared
•
The document or photo did not print using the selected default print settings
•
The printer did not print borderless photos
•
Could not save photos from the computer to the memory card
•
Printing is very slow
•
The printout is rippled or curled
•
A blank page came out of the printer
•
The printer ejected the paper when preparing to print.
•
Parts of the printed document are...

• If you cannot grasp the edge of the jammed paper to remove it, try the following:
• Turn off the printer.
• Turn on the printer. The printer checks for paper in the paper path and will
automatically eject the jammed paper.
•Press OK to continue.
The computer and printer lost communication
Cause:
• The computer might not be connected to the printer.
• The printer might be turned off.
• The printer might not be connected to a power source.
• You might be using a USB hub or docking station that has...

7.Click Continue to uninstall the files created when you connected the printer to
the computer.
8.Click Restart. When the computer restarts, remove the HP Photosmart CD and
follow the installation instructions in the setup instructions that came in the box
with the printer.
The New Hardware Wizard did not appear when the printer and computer were
connected with a USB cable
Cause:You may not be using the proper version of Windows, or there may be
something wrong with the USB cable or the USB cable...