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HP Photosmart A433 User Manual

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Page 31

To store photo paper
●Store the photo paper in its original packaging or in a resealable plastic bag.
●Store the packaged photo paper on a flat, cool, and dry surface.
●Return unused photo paper to the plastic bag. Paper left in the printer or exposed
to the elements may curl.
To handle photo paper
●Always hold photo paper by the edges to avoid fingerprints.
●If the photo paper has curled edges, place it in its plastic storage bag and gently
bend it in the opposite direction of the curl until the paper...

Page 32

Extend the handle
Make sure to bring the following items with you:
●Paper
●Power cord
●Your compatible digital camera
●Extra print cartridges (if you plan to print a lot)
●Optional printer accessories you plan to use, such as the battery or HP Bluetooth
wireless printer adapter
●If you are going to connect the printer to a computer, bring the USB cable and
HP Photosmart software CD
NoteIf you do not take the documentation with you, be sure to write down the
correct print cartridge number or purchase...

Page 33

8Troubleshooting
The HP Photosmart A430 series printer is designed to be reliable and easy to use. This
section answers frequently asked questions about using the printer and printing without
a computer. It contains information about the following topics:
●Printer hardware problems
●Printing problems
●Bluetooth printing problems
●Error messages
For troubleshooting information about using the HP Photosmart software and printing
from a computer, see the electronic Help. For information about viewing the...

Page 34

I cant dock my camera on the printer.
SolutionOnly HP Photosmart digital camera models M425, M525, M527, M627,
R725, M727, R827, R927, and R967 are supported. Do not attempt to dock an
incompatible camera. Also, if your printer came with more than one bezel, make
sure you are using the correct bezel for your camera. The model number on the
bezel should match that of the camera.
The buttons on the control panel do not respond.
CauseA printer error has occurred. Try the following solutions.
Solution
●Wait...

Page 35

the digital camera to save photos in specific file formats, see the
documentation that came with the camera.
●The photo file names have changed from the original file names assigned to
them by the camera. Make sure the file names comply with the standard file
naming convention and structure used by the camera.
Not all the images on my camera were transferred to my computer when I
pressed Save.
CauseThe missing photos are stored in the cameras internal memory. Only
photos on the cameras memory card are...

Page 36

and remove the battery. Wait about 30 seconds, and then reinstall the battery.
Plug in the power cord. Turn on the printer.
The optional HP Photosmart Internal Battery is installed in the printer, but it will
not charge.
Solution
●Unplug the printer power cord if it is plugged in. Open the battery compartment
cover and remove the battery. Wait about 30 seconds, and then reinstall the
battery. Plug in the power cord. Turn on the printer. For more information on
how to install the battery, see the...

Page 37

The camera buttons are not working.
SolutionYou are pushing buttons on the camera after it is placed in the camera
dock. Most camera buttons are disabled when the camera it is in the camera dock.
Use the buttons on the control panel instead.
The printer does not recognize the PictBridge camera connected to the camera
port.
Cause
●You had a camera in the camera dock when you connected the PictBridge
camera to the camera port. The printer only recognizes one camera at a time.
●The PictBridge camera...

Page 38

●Make sure the power cord is connected to the printer and to an active AC power
outlet.
●The printer is running off the optional HP Photosmart Internal Battery.
Rechargeable camera batteries will not charge unless the printer is connected
to an AC power outlet with the power cord.
Printing problems
Before contacting HP support, read this section for troubleshooting tips or go to the online
support services at www.hp.com/support.
Paper does not feed into the printer correctly.
Solution
●Make sure that the...

Page 39

No page came out of the printer.
Solution
●The printer may need attention. Read the camera image display for instructions.
●The power may be off or there may be a loose connection. Make sure that the
power is on and the power cord is securely connected. If you are using battery
power, make sure the battery is correctly installed and charged properly.
●You may not have any paper in the input tray. Check that paper is loaded
correctly in the input tray. For paper-loading instructions, see Choose and load...

Page 40

loaded paper in preparation for printing. The next time you print, the printer will
eject the blank page before starting the new printing project.
My photo printed on top of the tabbed end of the paper.
SolutionWhen using tabbed paper, load it so that the tab feeds in last.
The printer ejects the paper when preparing to print.
SolutionDirect sunlight could be interfering with the operation of the automatic
paper sensor. Move the printer out of direct sunlight. The printer also ejects paper
if it detects...
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