HP Photosmart 8750 User Manual

Error message: Cartridge service station is stuck.Solution There is an obstruction blocking the path of the cartridge service
station. The print cartridge service station is located beneath the print cartridge
cradle when the printer is in an inactive state. Follow these steps to clear the
obstruction:
1. Lift the top cover to access the print cartridges.
2. Clear any obstruction blocking the path of the cartridge service station.
3. Close the top cover.
4. Press the 
 button to continue.
Error message:...

Solution
●Save the files to the computer and access them from there.
● If this does not work, use a new memory card or reformat the memory card
using the digital camera. Any photos on the memory card will be lost.
● If this does not work, the photo files may be damaged or unreadable. Before
you contact HP Customer Care, try another memory card to determine if it is
the printer or the memory card that is failing.
Error message: Can not print photos.
Cause More than 10 photos specified for a print job may...

SolutionThe printer has two or more different types of memory cards inserted
simultaneously or a memory card inserted and a digital camera connected to the
camera port at the same time. Remove memory cards or disconnect the camera
until only one card is in the printer or one camera is connected.
Error message: Card was removed. Job was cancelled. Press .
Solution You removed a memory card from  the printer while it was busy
printing a file from the card or saving files to the computer. Follow these...

SolutionThe memory card has been inserted upside down. Remove the
memory card and reinsert it with the gold contacts facing down. For more
information, see  Inserting a memory card .
Computer printing errors
Before contacting HP Customer Care, read this section for troubleshooting tips or go
to the online support services at  www.hp.com/support. The name of HP’s support
services may vary by country/region.
Error message: Printer memory is full. Job was cancelled. Press 
.
Solution The printer encountered...

9HP Customer Care   
NoteThe name of HP’s support services may vary by country/region.
If you have a problem, follow these steps:
1. Check the documentation that came with the printer. –Quick Start booklet  or Setup Guide : The HP Photosmart 8700 series
printer comes with setup instructions that explain  how to set up the printer
and install the printer software. Which document you receive with the printer
varies by country/region.
– Users Guide : The Users Guide  is the book you are reading. This book...

and hours of support may change without notice). This service is free during the
warranty period. A fee may apply outside the warranty period.
Western Europe: Customers in Austria, Belgium, Denmark, Spain, France, Germany,
Ireland, Italy, Netherlands, Norway, Portugal, Finland, Sweden, Switzerland, and the
United Kingdom should go to  www.hp.com/support to access phone support numbers
in their country/region.
Chapter 9
62 HP Photosmart 8700 series
 

www.hp.com/support
Australia
Australia (out-of-warranty)
Brasil 
Brasil (Sao Paulo) 
800 171
Canada
Chile
Colombia (Bogota)
Costa Rica
Česká republika
Ecuador (Andinatel)
Ecuador (Pacifitel)
Guatemala
Ma gyarország
India
Indonesia 1300 721 147
1902 910 910
 
021-3881-4518
2802 4098 Mexico  (Mexico City)  
New Zealand 22 404747  
Malaysia
Pe r
ú
Philippines
Po l s ka
Puerto Rico
România
800 897 1444
Singapore 
 (\b	)

 (
	\f-
\f\
)
Slovakia
Türkiye 		
United States
Venezuela...

Placing a call
Call HP Customer Care while you are near the computer and printer. Be prepared to
provide the following information:
● Printer model number (located on the front of the printer).
● Printer serial number (located on the bottom of the printer).
● Computer operating system.
● Version of printer driver:
–Windows PC:  To see the printer driver version, right-click the memory card
icon in the Windows taskbar and select  About.
– Macintosh:  To see the printer driver version, use the Print dialog...

aNetworking  
The instructions in this section describe how to install the HP Photosmart 8700 series printer in
an ethernet (wired) network. A wired setup allows the printer to communicate to computers
through a router, hub, or switch. Broadband Internet access is required in order to take full
advantage of the printer feature set.
Note For USB installation, see the setup instructions that came in the box.
Before proceeding with this section, make sure you have already set up your wired network. See
the...

Networked devices connect to each other through a central device. The most common types
include:
●Hubs : A simple, inexpensive network device that lets several computers communicate with
each other or share a common printer. Hubs are passive. They only provide a way for
communication to flow between other devices.
● Switches : Switches are similar to hubs, but can examine the information sent between
devices and forward the information only to the proper device. They can lessen bandwidth
usage on a...