HP Photosmart 7520 User Manual

Connect a new printer
To connect a new printer from the printer software
If you have not finished connecting the printer to your computer using WPS, you need to connect it from the
printer software. If you want to connect another new printer of the same model to your computer, you dont need
to install the printer software once again. Do one of following according to your operating system:
1.On Windows:
a. From the Start menu on your computer, click All Programs, and then click HP.
b.Click HP Photosmart...

Tips for setting up and using a networked printer
Use the following tips to set up and use a networked printer:
•When setting up the wireless networked printer, make sure your wireless router or access point is powered
on. The printer searches for wireless routers, then lists the detected network names on the display.
•To verify the wireless connection, check the wireless icon at the top of the Home screen. If the icon is
colored, the wireless connection is on. Touch the icon to display the Wireless...

You can configure your browser to accept all cookies, or you can configure it to alert you every time a cookie is
offered, which allows you to decide which cookies to accept or refuse. You can also use your browser to remove
unwanted cookies.
NOTE:Depending on your printer, if you disable cookies, you also disable one or more of the following
features:
•Starting where you left the application (especially useful when using setup wizards).
•Remembering the EWS browser language setting.
•Personalizing the...

Chapter 9
52 Connectivity 

10 Solve a problem
•Get more help
•Register the product
•Clear the paper jam
•Clear carriage jam
•Solve print problem
•Solve copy and scan problem
•Solve networking problem
•HP support by phone
•Additional warranty options
•Cartridge supply upgrade
•Prepare printer
•Check cartridge access door
•Printhead failure
•Printer failure
•Ink cartridge problem
•SETUP cartridges
Get more help
You can find more information and help about your HP Photosmart by entering a keyword in the Search field in
the top left...

3.Remove jammed paper.
4.Replace two-sided printing accessory.
5.Turn on product.
6.Try printing again.
7.View the animation for this topic. Some screens that appear in the animation may not reflect your product.
If the above solutions do not resolve the problem, click here for more online troubleshooting.
Clearing paper jam from the Automatic Document Feeder
To clear a paper jam from the automatic document feeder
1.Turn product off.
2.Lift automatic document feeder mechanism.
3.Remove jammed paper....

3.Remove jammed paper.
4.Replace two-sided printing accessory.
5.Turn on product.
6.Try printing again.
Clear carriage jam
Remove any objects, such as paper, that are blocking the print carriage.
NOTE:Do not use any tools or other devices to remove jammed paper. Always use caution when removing
jammed paper from inside the printer.
To get help from the print display, touch Help from the Home screen. Touch Troubleshooting and Support, and
then touch How Do I.... Scroll through the topics and touch Clear...

Solve networking problem
Check network configuration or print wireless test report to assist in diagnosing network connection issues.
To check network configuration or print wireless test report
1.From the Home screen, touch the Wireless icon, and then touch Setup.
2.Touch and drag your finger vertically to scroll through the options. Touch Display Network Summary or
Print Network Configuration Page.
Click the links below to find more online information to solve networking issues.
•Learn more about...

Additional warranty options
Extended service plans are available for the HP Photosmart at additional costs. Go to www.hp.com/support,
select your country/region and language, then explore the services and warranty area for information about the
extended service plans.
Cartridge supply upgrade
If the supply upgrade is not successful, try getting your printer to recognize the supply upgrade cartridge.
To get the printer to recognize the supply upgrade cartridge:
1.Remove the supply upgrade cartridge....

Printer failure
If you have already turned the printer off and then on, and this does not solve your problem, contact HP support
for help.
Click here to go online for more information.
Ink cartridge problem
To solve ink cartridge problem
1.Try removing and reinserting the cartridges. Make sure the cartridges are in the correct slots.
2.If reinserting the cartridges does not work, try cleaning cartridge contacts.
To clean cartridge contacts
CAUTION:The cleaning procedure should take only a few minutes....