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HP Pavilion Touchsmart 15 N000 Notebook Pc Series Manual

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    							Manually initiating and exiting Sleep
    You can initiate Sleep in any of the following ways:
    ●Close the display.
    ●From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the
    charms. Click Settings, click the Power icon, and then click Sleep.
    To exit Sleep:
    ●Briefly press the power button.
    ●If the display is closed, open the display.
    ●Press a key on the keyboard.
    ●Tap or swipe the TouchPad.
    When the computer exits Sleep, the power lights turn on and your work returns to the screen.
    NOTE:If you have set a password to be required on wakeup, you must enter your Windows
    password before the computer will return to the screen.
    Manually initiating and exiting Hibernation (select models only)
    You can enable user-initiated Hibernation and change other power settings and timeouts using Power
    Options.
    1.From the Start screen, type power, select Settings, and then select Power Options from the
    list of applications.
    2.In the left pane, click Choose what the power button does.
    3.Click Change Settings that are currently unavailable.
    4.In the When I press the power button area, select Hibernate.
    5.Click Save changes.
    When the computer exits Hibernation, the power lights turn on and your work returns to the screen.
    NOTE:If you have set a password to be required on wakeup, you must enter your Windows
    password before your work will return to the screen.
    Setting password protection on wakeup
    To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow
    these steps:
    1.From the Start screen, type power, select Settings, and then select Power Options.
    2.In the left pane, click Require a password on wakeup.
    3.Click Change Settings that are currently unavailable.
    4.Click Require a password (recommended).
    NOTE:If you need to create a user account password or change your current user account
    password, click Create or change your user account password, and then follow the on-
    screen instructions. If you do not need to create or change a user account password, go to step
    5.
    5.Click Save changes.
    Initiating Sleep and Hibernation 41 
    						
    							Using the power meter and power settings
    The power meter is located on the Windows desktop. The power meter allows you to quickly access
    power settings and view the remaining battery charge.
    ●To reveal the percentage of remaining battery charge and the current power plan, on the
    Windows desktop, point over the power meter icon.
    ●To use Power Options, click the power meter icon and select an item from the list. From the
    Start screen, you can also type power, select Settings, and then select Power Options.
    Different power meter icons indicate whether the computer is running on battery or external power.
    The icon also reveals a message if the battery has reached a low or critical battery level.
    Running on battery power
    When a charged battery is in the computer and the computer is not plugged into external power, the
    computer runs on battery power. If the computer has a charged battery installed and the AC adapter
    is disconnected from the computer, the computer automatically switches to battery power and the
    display brightness decreases to conserve battery life. The battery in the computer slowly discharges
    when the computer is off and unplugged from external power.
    Computer battery life varies, depending on power management settings, programs running on the
    computer, display brightness, external devices connected to the computer, and other factors.
    Removing a user-replaceable battery
    WARNING!To reduce potential safety issues, use only the user-replaceable battery provided with
    the computer, a replacement battery provided by HP, or a compatible battery purchased from HP.
    CAUTION:Removing a user-replaceable battery that is the sole power source for the computer can
    cause loss of information. To prevent loss of information, save your work or shut down the computer
    through Windows before removing the battery.
    1.Slide the battery lock latch (1), and then slide the battery release latch (2) to release the battery.
    2.Remove the battery (3) from the computer.
    42 Chapter 6   Managing power 
    						
    							Finding battery information
    To monitor the status of your battery, or if the battery is no longer holding a charge, run Battery Check
    in HP Support Assistant. To access battery information, from the Start screen, type support, select
    the HP Support Assistant app, and then select Battery and performance.
    HP Support Assistant provides the following tools and information about the battery:
    ●Battery test
    ●Information on battery types, specifications, life cycles, and capacity
    Conserving battery power
    Tips for conserving battery power and maximizing battery life:
    ●Lower the brightness on the display.
    ●Select the Power saver setting in Power Options.
    ●Remove a user-replaceable battery from the computer if it will not be used or charged for more
    than 2 weeks.
    ●Turn off wireless devices when you are not using them.
    ●Disconnect unused external devices that are not plugged into an external power source, such as
    an external hard drive connected to a USB port.
    ●Stop, disable, or remove any external media cards that you are not using.
    ●Before you leave your work, initiate Sleep or shut down the computer.
    Identifying low battery levels
    When a battery that is the sole power source for the computer reaches a low or critical battery level,
    the following behavior occurs:
    ●The battery light (select models only) indicates a low or critical battery level.
    – or –
    ●The power meter icon on the Windows desktop shows a low or critical battery notification.
    NOTE:For additional information about the power meter, see Using the power meter and
    power settings on page 42.
    The computer takes the following actions for a critical battery level:
    ●If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains
    briefly in the Sleep state, and then shuts down and loses any unsaved information.
    ●If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates
    Hibernation.
    Resolving a low battery level
    Resolving a low battery level when external power is available
    ●Connect an AC adapter.
    ●Connect an optional docking or expansion device.
    ●Connect an optional power adapter purchased as an accessory from HP.
    Running on battery power 43 
    						
    							Resolving a low battery level when no power source is available
    Save your work and shut down the computer.
    Resolving a low battery level when the computer cannot exit Hibernation
    When the computer lacks sufficient power to exit Hibernation, follow these steps:
    1.Replace the discharged user-replaceable battery with a charged battery, or connect the AC
    adapter to the computer and to external power.
    2.Exit Hibernation by pressing the power button.
    Storing a user-replaceable battery
    CAUTION:To reduce the risk of damage to a battery, do not expose it to high temperatures for
    extended periods of time.
    If a computer will be unused and unplugged from external power for more than 2 weeks, remove the
    battery and store it separately in a cool, dry place to prolong the battery charge.
    A stored battery should be checked every 6 months. If the capacity is less than 50 percent, recharge
    the battery before returning it to storage.
    Disposing of a user-replaceable battery
    WARNING!To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short
    external contacts; do not dispose of in fire or water.
    See the Regulatory, Safety and Environmental Notices for proper battery disposal. To access this
    guide, from the Start screen, type support, select the HP Support Assistant app, select My
    computer, and then select User guides.
    Replacing a user-replaceable battery
    Battery Check in HP Support Assistant notifies you to replace the battery when an internal cell is not
    charging properly or when the battery storage capacity has reached a weak condition. If the battery is
    possibly covered by an HP warranty, instructions include a warranty ID. A message refers you to the
    HP website for more information about ordering a replacement battery.
    Running on external AC power
    For information on connecting to AC power, refer to the Setup Instructions poster provided in the
    computer box.
    The computer does not use battery power when the computer is connected to AC external power with
    an approved AC adapter or an optional docking/expansion device.
    WARNING!To reduce potential safety issues, use only the AC adapter provided with the computer,
    a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.
    Connect the computer to external AC power under any of the following conditions:
    WARNING!Do not charge the computer battery while you are onboard aircraft.
    ●When charging or calibrating a battery
    ●When installing or modifying system software
    44 Chapter 6   Managing power 
    						
    							●When writing information to a disc (select models only)
    ●When running Disk Defragmenter on computers with internal hard drives
    ●When performing a backup or recovery
    When you connect the computer to external AC power:
    ●The battery begins to charge.
    ●The display brightness increases.
    ●The power meter icon on the Windows desktop changes appearance.
    When you disconnect external AC power, the following events occur:
    ●The computer switches to battery power.
    ●The display brightness automatically decreases to save battery life.
    ●The power meter icon on the Windows desktop changes appearance.
    Troubleshooting power problems
    Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to
    AC power:
    ●The computer does not turn on.
    ●The display does not turn on.
    ●The power lights are off.
    To test the AC adapter:
    1.Shut down the computer.
    2.Connect the AC adapter to the computer, and then plug it into an AC outlet.
    3.Turn on the computer.
    ●If the power lights turn on, the AC adapter is working properly.
    ●If the power lights remain off, check the connection from the AC adapter to the computer
    and the connection from the AC adapter to the AC outlet to be sure that the connections
    are secure.
    ●If the connections are secure and the power lights remain off, the AC adapter is not
    functioning and should be replaced.
    Contact support for information on obtaining a replacement AC power adapter.
    HP CoolSense (select models only)
    HP CoolSense  automatically detects when the computer is not in a horizontal position and
    adjusts performance and fan settings to keep the surface temperature of your computer at the
    optimum level of comfort.
    When HP CoolSense is off, the position of the computer is not detected and the performance and fan
    options remain at the factory setting. As a result, the surface temperature of the computer might be
    higher than it would be with HP CoolSense on.
    HP CoolSense (select models only) 45 
    						
    							To turn CoolSense off or on, follow these steps:
    ▲From the Start screen, type cool, select Settings, and then select HP CoolSense.
    Refreshing your software content with Intel Smart
    Connect Technology (select models only)
    When the computer is in the Sleep state, Intel® Smart Connect Technology periodically causes the
    computer to exit Sleep. If a network connection is available, Smart Connect updates open apps such
    as your email inboxes, social network sites, and news pages and then returns the computer to the
    Sleep state. Smart Connect also syncs content that you have created offline, such as emails. When
    the computer exits Sleep, you have immediate access to your updated information.
    ▲To enable this feature or manually adjust the settings, from the Start screen, type smart, and
    then select Intel® Smart Connect Technology.
    Shutting down (turning off) the computer
    CAUTION:Unsaved information is lost when the computer shuts down. Be sure to save your work
    before shutting down the computer.
    The Shut down command closes all open programs, including the operating system, and then turns
    off the display and computer.
    Shut down the computer under any of the following conditions:
    ●When you need to replace the battery or access components inside the computer
    ●When you are connecting an external hardware device that does not connect to a USB or video
    port
    ●When the computer will be unused and disconnected from external power for an extended
    period
    Although you can turn off the computer with the power button, the recommended procedure is to use
    the Windows Shut down command:
    NOTE:If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or
    Hibernation before shutdown is possible by briefly pressing the power button.
    1.Save your work and close all open programs.
    2.From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the
    charms.
    3.Click Settings, click the Power icon, and then click Shut down.
    If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try
    the following emergency procedures in the sequence provided:
    ●Press ctrl+alt+delete, click the Power icon, and then select Shut Down.
    ●Press and hold the power button for at least 5 seconds.
    ●Disconnect the computer from external power.
    ●On models with a user-replaceable battery, remove the battery.
    46 Chapter 6   Managing power 
    						
    							Switchable graphics/dual graphics (select models only)
    Select computers are equipped with either switchable graphics or dual graphics.
    ●Switchable graphics—Supported by both AMD™ and Intel. If your computer has AMD dynamic
    switchable graphics, it supports only switchable graphics.
    ●Dual graphics—Supported only by AMD. If your computer has AMD Radeon dual graphics, it
    supports only dual graphics.
    NOTE:Dual graphics can be enabled only by full-screen applications that use DirectX version
    10 or 11.
    NOTE:To determine whether your computer supports switchable graphics or dual graphics, see
    your notebook graphics processor configuration. Intel HR Central Processing Units (CPUs) and AMD
    Trinity series Accelerated Processing Units (APUs) support switchable graphics. AMD Trinity series
    A6, A8, and A10 APUs support dual graphics. AMD Trinity series A4 APUs do not support dual
    graphics.
    Both switchable graphics and dual graphics offer two modes for processing graphics:
    ●Performance mode—Runs application with optimal performance.
    ●Power Saving mode—Conserves battery life.
    To manage your AMD graphics settings:
    1.Open the Catalyst Control Center by right-clicking on the Windows desktop, and then select
    Configure Switchable Graphics.
    2.Select the Power tab, and then select Switchable Graphics.
    Using switchable graphics (select models only)
    Switchable graphics allow you to switch between Performance mode and Power Saving mode.
    To manage your switchable graphics settings:
    1.From the Windows desktop, right-click on the Windows desktop, and then select Configure
    Switchable Graphics.
    2.Select the Power tab, and then select Switchable Graphics.
    Switchable graphics assigns individual applications to either Performance mode or Power Saving
    mode, based on power requirements. You can also manually modify the settings for an individual
    application by locating the application under Recent Applications drop-down menu, or by selecting
    Browse, located below Other Applications. You can switch between Performance mode and Power
    Saving mode.
    NOTE:For more information, see the switchable graphics software Help.
    Switchable graphics/dual graphics (select models only) 47 
    						
    							Using dual graphics (select models only)
    If your system is equipped with dual graphics (two or more added Graphics Processing Units
    (GPUs)), you can enable AMD Radeon Dual Graphics to increase application power and performance
    for full-screen applications that use DirectX version 10 or 11. For more information about DirectX, see
    http://www.microsoft.com/directx.
    NOTE:Dual graphics systems only support automatic selection based on power requirements
    (Dynamic scheme), and automatically assign Performance mode or Power Saving mode for individual
    applications. However, you can manually modify the settings for a particular application.
    To enable or disable AMD Radeon Dual Graphics, select or deselect the check box in the AMD
    Radeon Dual Graphics section, which is located in the Performance tab in the Catalyst Control
    Center.
    NOTE:For more information, see the AMD software Help.
    48 Chapter 6   Managing power 
    						
    							7 Managing and sharing information
    Drives are memory card devices that help you store, manage, share, and access information. Your
    computer has an internal hard drive or a solid state drive that stores your computers software,
    operating system, and also provides storage for all of your personal files. Some computers have a
    built-in optical drive that allows you to read or write to a CD, DVD, or (on select models) Blu-ray Disc
    (BD).
    For added capacity or functionality, connect an external drive (purchased separately), such as an
    optical drive or hard drive, or insert a memory card directly from your phone or camera. A Universal
    Serial Bus (USB) flash drive, connected to the USB port on your computer, also allows quick data
    transfer. Some devices use the computers power to run; others have their own power source. Some
    devices come with software that must be installed.
    NOTE:For information about connecting external wireless devices, see Connecting to a network
    on page 15.
    NOTE:For more information about required software and drivers, or to learn which computer port to
    use, see the manufacturers instructions.
    Using a USB device
    Most computers have more than one USB port, because this versatile interface allows you to connect
    numerous kinds of external devices—such as a USB keyboard, mouse, external drive, printer,
    scanner, or USB hub—to your computer.
    Your computer has more than one type of USB port. See 
    Getting to know your computer on page 4
    for the types of USB ports you have on this computer. Be sure to purchase devices that are
    compatible with your computer.
    Type Description
    USB 2.0 Transfers data at 60 MB/s.
    USB 3.0 Transfers data at 640 MB/s. USB 3.0 ports, also known as
    SuperSpeed ports, are also compatible with USB 1.0 and 2.0
    devices.
    Connecting a USB device
    CAUTION:To reduce the risk of damage to a USB connector, use minimal force to connect the
    device.
    Using a USB device 49 
    						
    							▲Connect the USB cable for the device to the USB port.
    NOTE:The USB port on your computer may look slightly different from the illustration in this
    section.
    A sound indicates that the device has been detected.
    NOTE:The first time you connect a USB device, a message is revealed on the Windows desktop
    and an icon appears in the notification area, at the far right of the taskbar, letting you know that the
    device is recognized by the computer.
    Removing a USB device
    CAUTION:To reduce the risk of damage to a USB connector, do not pull on the cable to remove
    the USB device.
    CAUTION:To reduce the risk of loss of information or an unresponsive system, use the following
    procedure to safely remove the USB device.
    1.Save your information and close all programs associated with the device.
    2.From the Windows desktop, click the remove hardware icon in the notification area, at the far
    right of the taskbar. A message, Safely remove hardware and eject media is revealed. Follow
    the on-screen instructions.
    Connecting a powered USB device
    CAUTION:To reduce the risk of damage to the equipment when connecting a powered device, be
    sure that the device is turned off and its AC power cord is unplugged.
    1.Connect the device to the computer.
    2.Plug the device power cord into a grounded AC outlet.
    3.Turn on the device.
    To disconnect an unpowered external device, stop the device, and then disconnect it from the
    computer. To disconnect a powered external device, turn off the device, disconnect it from the
    computer, and then unplug the AC power cord.
    50 Chapter 7   Managing and sharing information 
    						
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