HP Pavilion Touchsmart 11 E100 Notebook Pc Series User Manual

							To start HP Recovery Manager from the HP Recovery partition:
1.Press f11 while the computer boots.
– or –
Press and hold f11 as you press the power button.
2.Choose your keyboard layout.
3.Select Troubleshoot from the boot options menu.
4.Select Recovery Manager, and follow the on-screen instructions.
Using HP Recovery media to recover
You can use HP Recovery media to recover the original system. This method can be used if your
system does not have an HP Recovery partition or if the hard drive is not working properly.
1.If possible, back up all personal files.
2.Insert the first HP Recovery disc you created into the optical drive on your computer or into an
optional external optical drive, and then restart the computer.
– or –
Insert the HP Recovery USB flash drive you created into a USB port on your computer, and then
restart the computer.
NOTE:If the computer does not automatically restart in HP Recovery Manager, change the
computer boot order. See 
Changing the computer boot order on page 71.
3.Follow the on-screen instructions.
Changing the computer boot order
If computer does not restart in HP Recovery Manager, you can change the computer boot order,
which is the order of devices listed in BIOS where the computer looks for startup information. You can
change the selection for an optical drive or a USB flash drive.
To change the boot order:
1.Insert the HP Recovery media you created.
2.Restart the computer, quickly press esc, and then press f9 for boot options.
3.Select the optical drive or USB flash drive you want to boot from.
4.Follow the on-screen instructions.
Restore and recovery 71 
						

							Removing the HP Recovery partition
HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive
space.
IMPORTANT:After you remove the HP Recovery partition, you can no longer use the Windows
Refresh option, the Windows option to remove everything and reinstall Windows, or the HP Recovery
Manager option. So before you remove the Recovery partition, create HP Recovery media; see
Creating HP Recovery media on page 67.
Follow these steps to remove the HP Recovery partition:
1.From the Start screen, type recovery, and then select HP Recovery Manager.
2.Select Remove Recovery Partition, and then follow the on-screen instructions.
72 Chapter 11   Backing up, restoring, and recovering 
						

							12 Specifications
Input power 
The power information in this section may be helpful if you plan to travel internationally with the
computer.
The computer operates on DC power, which can be supplied by an AC or a DC power source. The
AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered
from a standalone DC power source, it should be powered only with an AC adapter or a DC power
source supplied and approved by HP for use with this computer.
The computer can operate on DC power within the following specifications. Operating voltage and
current varies by platform.
Input power Rating
Operating voltage and current 19.5 V dc @ 3.33 A – 65 W
DC plug of external HP power supply
NOTE:This product is designed for IT power systems in Norway with phase-to-phase voltage not
exceeding 240 V rms.
NOTE:The computer operating voltage and current can be found on the system regulatory label.
Operating environment
Factor Metric U.S.
Temperature
Operating5°C to 35°C41°F to 95°F
Nonoperating-20°C to 60°C-4°F to 140°F
Relative humidity (noncondensing)
Operating10% to 90%10% to 90%
Nonoperating5% to 95%5% to 95%
Maximum altitude (unpressurized)
Operating-15 m to 3,048 m-50 ft to 10,000 ft
Nonoperating-15 m to 12,192 m-50 ft to 40,000 ft
Input power 73 
						

							13 Electrostatic Discharge
Electrostatic discharge is the release of static electricity when two objects come into contact—for
example, the shock you receive when you walk across the carpet and touch a metal door knob.
A discharge of static electricity from fingers or other electrostatic conductors may damage electronic
components. To prevent damage to the computer, damage to a drive, or loss of information, observe
these precautions:
●If removal or installation instructions direct you to unplug the computer, first be sure that it is
properly grounded, and then remove the cover.
●Keep components in their electrostatic-safe containers until you are ready to install them.
●Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
●Use nonmagnetic tools.
●Before handling components, discharge static electricity by touching an unpainted metal surface
of the component.
●If you remove a component, place it in an electrostatic-safe container.
If you need more information about static electricity or assistance with component removal or
installation, contact support.
74 Chapter 13   Electrostatic Discharge 
						

							Index
A
AC adapter 5
AC adapter, testing 44
action keys
decrease screen brightness
37
Help and Support 37
identifying 11
increase screen brightness 37
next track or section 37
play, pause, resume 37
previous track or section 37
switch screen image 37
volume down 37
volume mute 37
volume up 37
wireless 37
airport security devices 49
antivirus software, using 61
audio functions, checking 22
audio-out (headphone) jacks 5,
21
B
backing up
personal files 67
backing up software and
information 62
backups 66
battery
discharging 42
disposing 43
low battery levels 42
replacing 43
storing 43
battery cover, identifying 12
battery information, finding 41
battery lock latch, identifying 12
battery power 41
battery release latch 12
battery temperature 43
BIOS
determining version 63
downloading an update 64
updating 63Bluetooth device 15, 19
Bluetooth label 14
boot order
changing HP Recovery
Manager 71
bottom 14
buttons
left TouchPad 8
power 10
right TouchPad 8
C
cables
USB 47
caps lock light, identifying 9
caring for your computer 56
checking audio functions 22
cleaning your computer 56
components
bottom 12
display 7
left side 6
right side 5
top 8
computer reset 69
computer, traveling 43
configuring audio for HDMI 24
connecting to a WLAN 18
connector, power 5
corporate WLAN connection 18
critical battery level 42
critical security updates,
installing 61
CyberLink PowerDVD 25
D
deleted files
restoring 68
Disk Cleanup software 53
Disk Defragmenter software 53
E
edge swipe gestures 35
edge—swipe gestures
top-edge swipe 36electrostatic discharge 74
esc key, identifying 11
external AC power, using 43
external monitor port 23
external monitor port, identifying
6, 21
F
firewall software 61
fn key, identifying 11, 38
Fun things to do 1
H
hard drive
HP 3D DriveGuard 52
hard drive light 6
hard drive, identifying 12
HDMI
configuring audio 24
HDMI port
connecting 24
identifying 5, 20
headphones, connecting 22
Hibernation
exiting 40
initiated during critical battery
level 42
initiating 40
high-definition devices,
connecting 24
hot keys
description 38
reveal system information 38
using 38
HP 3D DriveGuard 52
HP and third-party software
updates, installing 61
HP PC Hardware Diagnostics
(UEFI)
downloading 65
HP Recovery Manager
correcting boot problems 71
starting 71
Index 75 
						

							HP Recovery media
creating 67
recovery 71
HP Recovery partition
recovery 70
removing 72
hubs 46
I
input power 73
installing
critical security updates 61
optional security cable lock 62
integrated webcam, identifying 7,
20
internal display switch,
identifying 7
internal microphone, identifying
7, 20
Internet connection setup 17
Internet security software, using
60
J
jacks
audio-out (headphone) 5, 21
network 5
RJ-45 (network) 5
K
keyboard hot keys, identifying 38
keys
action 11
esc 11
fn 11
Windows 11
L
labels
Bluetooth 14
regulatory 14
serial number 13
service 13
wireless certification 14
WLAN 14
latch, battery release 12
left-edge swipe 35
lights
AC adapter 5
caps lock 9
hard drive 6mute 9
power 6, 9
wireless 9
low battery level 42
M
maintenance
Disk Cleanup 53
Disk Defragmenter 53
memory card
inserting 47
memory card reader, identifying
6
memory module
identifying 12
inserting 55
removing 54
replacing 53
memory module service door,
removing 54
microphone, connecting 22
minimized image
creating 70
minimized image recovery 70
mouse, external
setting preferences 26
mute light, identifying 9
N
network jack, identifying 5
O
operating environment 73
original system recovery 70
P
passwords
Setup Utility (BIOS) 60
Windows 60
pinching touch screen gesture 34
pinching TouchPad gesture 28
ports
external monitor 6, 21, 23
HDMI 5, 20, 24
USB 2.0 6, 21
USB 3.0 5, 20
VGA 23
power
battery 41
power button, identifying 10
power connector, identifying 5power lights, identifying 6, 9
PowerDVD 25
product name and number,
computer 13
public WLAN connection 18
R
recovery
discs 67, 71
HP Recovery Manager 70
media 71
options 66
refresh 69
starting 71
supported discs 67
system 70
USB flash drive 71
using HP Recovery media 67
recovery media
creating 67
creating using HP Recovery
Manager 67
recovery partition
removing 72
recycle
computer 68, 69
refresh
computer 68
recovery 68
Windows 69
regulatory information
regulatory label 14
wireless certification labels 14
remove everything and reinstall
Windows 69
reset
computer 68, 69
steps 69
restore
Windows File History 68
right-edge swipe 35
RJ-45 (network) jack, identifying
5
rotating TouchPad gesture 28
S
scrolling TouchPad gesture 27
security cable lock, installing 62
security cable slot, identifying 6
security, wireless 18
76 Index 
						

							serial number 13
serial number, computer 13
service labels
locating 13
setting password protection on
wakeup 40
setup of WLAN 17
Setup Utility (BIOS) passwords
60
Setup Utility (BIOS), using 63
shipping the computer 58
shutdown 45
Sleep
exiting 39
initiating 39
slots
memory card 6
security cable 6
software
CyberLink PowerDVD 25
Disk Cleanup 53
Disk Defragmenter 53
software updates, installing 61
speakers
connecting 21
identifying 10
storing a battery 43
supported discs
recovery 67
system information hot key 38
system recovery 70
system restore point
creating 66
restoring 68
T
temperature 43
testing an AC adapter 44
Touch screen gestures 35, 36
edge–swipe gestures 35
one-finger slide 32
pinching 34
rotating 34
scrolling 33
tapping 33
Touch screen, using 32
TouchPad
buttons 8
TouchPad gestures
pinching 28rotating 28
scrolling 27
zooming 28
TouchPad zone, identifying 8
traveling with the computer 14,
43, 58
turning off the computer 45
U
unresponsive system 45
USB 2.0 port, identifying 6
USB 2.0 ports, identifying 21
USB 3.0 ports, identifying 5, 20
USB cable, connecting 47
USB devices
connecting 46
description 46
removing 47
USB hubs 46
using external AC power 43
using passwords 59
V
vent, identifying 6
VGA port, connecting 23
video 22
W
webcam
identifying 20
using 21
webcam light, identifying 7, 20
Windows
backup 67
File History 67, 68
Refresh 68, 69
reinstall 68, 69
remove everything and reinstall
option 69
reset 69
restoring files 68
system restore point 66, 68
Windows key, identifying 11
Windows passwords 60
Wireless Assistant software 15
wireless button 15
wireless certification label 14
wireless controls
button 15operating system 15
Wireless Assistant software
15
wireless light 9, 15
wireless network (WLAN)
connecting 18
corporate WLAN connection
18
equipment needed 17
functional range 19
public WLAN connection 18
security 18
using 16
wireless network, securing 62
WLAN antennas, identifying 7
WLAN device 14, 16
WLAN label 14
Z
zooming touch screen gesture 34
zooming TouchPad gesture 28
Index 77