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HP Pavilion P6620f Desktop Pc Getting Started Manual

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    							Any hardware upgrades that you intend to do should only be done after you have
    completely set up your new computer. Refer to the setup poster included with
    your system for help with setting up. If you have any problems setting up your
    system and turning it on, immediately contact the HP Customer Care Center
    listed earlier in this guide, and a HP Customer Representative will assist you.
    This must be done first before attempting to upgrade your system.
    By breaking the security seal on the back of the computer, you are confirming
    that the computer was working properly before you attempted to upgrade your
    system. Once the security seal has been broken, your computer is then, to the
    extent allowed by local law, covered under the terms and conditions listed in the
    Hardware Limited Warranty section of the Limited Warranty and Support Guide.
    Thank you for choosing this computer. We hope you enjoy discovering the
    exciting things you can do with it!
    Customer support
    Easy to reach. Easy to use. Award-winning HP Customer Support is our promise
    to help you get the most from your computer. Whether with tools located on your
    computer, from information on the web, by phone, or through your local retailer,
    you’ll find what you need.
    Problems? HP will help
    Your new computer is built to work right now — and for many years to come. But
    it is a complex, powerful machine, and sometimes things go wrong. If that
    happens to your computer, HP is ready to help.
    Getting started
    Follow the setup poster for help with setting up and using your computer.
    See what you can do
    There’s lots of helpful information included with your computer. First look at Help
    on your Windows desktop (to access it, click Start, then click Help and
    Support). It contains more detailed help and will give you suggestions on how to
    fix the problem.
    Within the Help and Support Center, you can get the latest news from HP about
    your computer. Be sure to also check the updates from HP that are sent to your
    desktop from time to time.
    Next, try a little surfing! The HP website has updated software, tips and tricks,
    answers for common problems, and other information. Go to the Support website
    listed earlier in this document and search for your computer model.
    Call HP Customer Care Center
    Finally, if these steps don’t help, you can reach a real, knowledgeable person by
    calling the HP Customer Care Center in your area. Phone assistance to get you
    up and running is covered for thirty (30) days from the time you purchased your
    ENWWSupport information
    25 
    						
    							computer. After thirty (30) days, there may be a charge, but the helpful support is
    still available.
    And, if necessary: get repair
    If your computer needs to be repaired or to have parts replaced, you have two
    choices:
    ●You can easily replace many of your computer parts that are considered
    consumer replaceable. This is the fastest method of repair, as many times
    we can send the part directly to your home or business in a few days.
    ●If a repair is necessary, the HP Customer Care Center will make
    arrangements to fix your computer.
    These services are covered during the warranty period.
    There are a few limitations and exclusions to the warranty (as well as some
    important details), which are described in the Hardware Limited Warranty section
    of the Limited Warranty and Support Guide.
    Warranty print on demand statement
    You can find the expressly provided HP Limited Warranty applicable to your
    product in the start menu on your PC and/or in the CD/DVD provided in the box.
    For some countries/regions, a printed HP Limited Warranty is provided in the
    box. In countries/regions where the warranty is not provided in printed format,
    you may request a printed copy from 
    hp.com/go/orderdocuments or write to HP
    at: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, U.S.A.;
    Hewlett Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507.
    Please include your product name, warranty period, name, and postal address.
    26 Chapter 4   Customer care ENWW 
    						
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