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HP Pavilion P6620f Desktop Pc Getting Started Manual

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Page 11

Computer risk Computer feature
Unauthorized access to data
and ongoing threats to the
computerFirewall software
●Windows 7 includes firewall software preinstalled on the computer.
●The antivirus software, which is preinstalled on the computer, includes
firewall software.
 
Windows 7 critical security updates
Microsoft continually updates the Windows 7 operating system.
After you complete the initial computer setup, you might want to install additional
software programs or hardware devices. Check the...

Page 12

NOTE:If you have issues connecting to the Internet, see Internet access
on page 12.
Transferring files and settings to your new computer
You can copy files from another computer to your new computer by using CDs or
DVDs, memory sticks, and external hard drives. You can also use Windows Easy
Transfer software, which is included with Windows 7 (select models only), to
copy files and settings to a storage device or, using an Easy Transfer Cable,
directly from another computer to the new computer. The Easy...

Page 13

Computer does not start
Symptom Possible solution
Error message:
Hard disk drive
error.Restart the computer.
1.Press the Ctrl+Alt+Delete keys on the keyboard simultaneously.
2.Click the Arrow button next to the red Shut Down button, and then click Restart.
Or, press and hold the Power button on the computer for 5 or more seconds to turn
off the computer, and then press the Power button to restart the computer.
3.If Windows opens, immediately back up all important data to a backup hard disk drive....

Page 14

Power
Symptom Possible solution
Error message:
Invalid system
disk or Non-
System disk or
Disk error.When drive activity stops, remove the disc and press the spacebar on the keyboard. The
computer should start up.
Computer does
not turn off when
the Power button
is pressed.Press and hold the Power button until the computer turns off. Check Power Settings.
Computer shuts
down
automatically.●The computer might be in an exceedingly hot environment. Let it cool down.
●Ensure that computer air vents are not...

Page 15

Symptom Possible solution
Images on the
screen are too
large or too small,
or the images are
fuzzy.Adjust the monitor resolution setting in Windows 7:
1.Click Start, and then click Control Panel.
2.Under Appearance and Personalization, click Adjust Screen Resolution.
3.Adjust resolution as necessary, and then click Apply.
NOTE:In addition to the information listed here, also refer to the documentation that came with your monitor.
ENWWDisplay (monitor)
9 

Page 16

Keyboard and mouse (with cable)
Symptom Possible solution
Keyboard
commands and
typing are not
recognized by the
computer.Use the mouse to turn off the computer, unplug and reconnect the keyboard to the back of
your computer, and then restart your computer.
Mouse (with
cable) does not
work or is not
detected.Unplug and reconnect the mouse cable to your computer.
If the mouse is still not detected, turn off the computer, unplug and reconnect the mouse
cable, and then restart the computer.
Cursor does not...

Page 17

Keyboard and mouse (wireless)
Symptom Possible solution
Wireless
keyboard or
mouse does
not work or is
not detected.●Ensure that you are using the wireless keyboard or wireless mouse within range of the
receiver, approximately 10 meters (32 feet) for normal use, and within 30 cm (12 inches)
during initial setup or for re-synchronization.
●Ensure that the mouse is not in Suspend mode, which occurs after 20 minutes of inactivity.
Click the left mouse button to reactivate it.
●Replace the batteries in the...

Page 18

Speakers and sound
Symptom Possible solution
Volume is very
low or
unsatisfactory.Ensure that you connected the speakers to the Audio Out (lime green) connector on the back
of the computer. (Additional audio connectors are used for multiple-channel speakers.)
Detached non-powered speakers (speakers without a separate power source, such as
batteries or a power cord) do not produce satisfactory sound. Replace the non-powered
speakers with powered speakers.
No sound is
produced.For Windows 7:
1.Click Start,...

Page 19

Symptom Possible solution
I cannot connect
to the Internet.For Windows 7:
1.Click Start, click Control Panel, click Action Center, and then click
Troubleshooting.
2.Under Network and Internet, click Connect to the Internet.
Verify that you are using the proper cables for your Internet connection type. Your
computer might have a dial-up modem and an Ethernet network adapter (also called a
network interface card, or NIC). A modem uses a standard telephone cable, whereas the
network adapter uses a network...

Page 20

Updating device
driversComplete the following procedure to update a driver, or to revert to an earlier version of the
driver if the new one does not solve your problem:
1.Click Start.
2.Type Device Manager into the Start Search box, and then click Device Manager
to open the Device Manager window.
3.Click the plus sign (+) to expand the type of device you want to update or rollback.
(For example, DVD/CD-ROM drives).
4.Double-click the specific item (for example, HP DVD Writer 640b).
5.Click the Driver...
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