HP Pavilion Dx6500 Notebook Pc Series Service Guide
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Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear the password. NOTE:These steps also clear CMOS. Before disassembling the computer, follow these steps: 1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.Disconnect all external devices connected to the computer. 3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.Remove the battery (see Battery on page 36). 5.Remove the RTC battery (see RTC battery on page 45). 6.Wait approximately 5 minutes. 7.Replace the RTC battery and reassemble the computer. 8.Connect AC power to the computer. Do not reinsert any batteries at this time. 9.Turn on the computer. All passwords and all CMOS settings have been cleared. Preliminary replacement requirements 33
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 87 screws and standoffs, in 13 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and standoff size and location during removal and replacement. Serial number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. 34 Chapter 4 Removal and replacement procedures
Computer feet DescriptionSpare part number Rubber Kit (includes base enclosure rubber feet) 431430-001 The computer feet are adhesive-backed rubber pads. The 7 feet attach to the base enclosure in the locations illustrated below. Component replacement procedures 35
Battery DescriptionSpare part number 12-cell, 2.55-Ah Li-ion battery451864-001 6-cell, 2.55-Ah Li-ion battery446507-001 6-cell, 2.20-Ah Li-ion battery446506-001 Before disassembling the computer, follow these steps: 1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.Disconnect all external devices connected to the computer. 3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery: 1.Turn the computer upside down on a flat surface. 2.Slide the battery release latch (1) to release the battery. 3.Pivot the battery (2) upward and remove it (3) from the computer. To insert the battery, insert the rear edge of the battery into the battery bay and pivot the battery downward until it is seated. The battery release latch automatically locks the battery into place. 36 Chapter 4 Removal and replacement procedures
Camera module NOTE:If it has been determined that the camera module is the component that must be replaced to complete the computer repair, the display assembly does not have to be removed. Follow the procedures in this section to replace the camera module. For information on replacing the display assembly and other display assembly internal components, see Display assembly on page 55. DescriptionSpare part number Camera module (includes 2-sided tape) 446486-001 Before removing the camera module, follow these steps: 1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.Disconnect all external devices connected to the computer. 3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.Remove the battery (see Battery on page 36). Remove the camera module: 1.Turn the computer display-side up, with the front toward you. 2.Open the computer as far as possible. 3.Remove the four rubber screw covers (1) on the display bezel top edge. The display rubber screw covers are included in the Display Screw Kit, spare part number 431399-001. 4.Remove the four Phillips PM2.5×6.0 screws (2) on the display bezel top edge. 5.Flex the inside edges of the left and right sides (1) and the top edge (2) of the display bezel until the bezel disengages from the display enclosure. Component replacement procedures 37
6.Release the display bezel top edge (3). 7.Release the camera module (1) from the display enclosure as far as the camera module cable allows. 8.Disconnect the camera module cable (2) from the camera module. 9.Remove the camera module. Reverse this procedure to install the camera module. 38 Chapter 4 Removal and replacement procedures
Display inverter NOTE:If it has been determined that the display inverter is the component that must be replaced to complete the computer repair, the display assembly does not have to be removed. Follow the procedures in this section to replace the display inverter. For information on replacing the display assembly and other display assembly internal components, see Display assembly on page 55. DescriptionSpare part number Display inverter431391-001 Before removing the display inverter, follow these steps: 1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.Disconnect all external devices connected to the computer. 3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.Remove the battery (see Battery on page 36). Remove the display inverter: 1.Turn the computer display-side up, with the front toward you. 2.Open the computer as far as possible. 3.Remove the two rubber screw covers (1) on the display bezel bottom edge. The display rubber screw covers are included in the Display Screw Kit, spare part number 431399-001. 4.Remove the two Phillips PM2.5×8.0 screws (2) that secure the display bezel bottom edge to the display assembly. 5.Flex the inside edges of the left and right sides (1) and the bottom edge (2) of the display bezel until the bezel disengages from the display enclosure. Component replacement procedures 39
6.Release the display bezel bottom edge (3). 7.Remove the Phillips PM2.0×4.0 screw (1) that secures the display inverter to the display enclosure. 8.Release the display inverter (2) as far as the display panel cable and the backlight cable allow. 9.Disconnect the display panel cable (3) and the backlight cable (4) from the display inverter. 10.Remove the display inverter. Reverse this procedure to install the display inverter. 40 Chapter 4 Removal and replacement procedures
Hard drives NOTE:All hard drive spare part kits include a hard drive bracket. DescriptionSpare part number 160-GB, 5400-rpm458803-001 80-GB, 5400-rpm458804-001 Before removing the hard drive, follow these steps: 1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.Disconnect all external devices connected to the computer. 3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.Remove the battery (see Battery on page 36). Remove the hard drives: 1.Position the computer with the front toward you. 2.Loosen the two Phillips PM2.5×5.0 screws (1) that secure each hard drive cover to the computer. 3.Lift the right side of the hard drive covers (2), swing them up and to the left, and remove the covers. The hard drive covers are included in the Plastics Kit, spare part number 438368-001. Component replacement procedures 41
4.Use the Mylar straps (1) to lift the hard drives (2) until they disconnect from the computer. 5.Remove the hard drives from the hard drive bays. 6.If it is necessary to remove the hard drive bracket, remove the four Phillips PM3.0×4.0 hard drive bracket screws (1) that secure the hard drive bracket to the hard drive. 7.Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive. 42 Chapter 4 Removal and replacement procedures