HP Pavilion Dx6500 Notebook Pc Series Service Guide

							HP Pavilion dx6500 Entertainment PC
Maintenance and Service Guide 
						

							© Copyright 2007 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are
trademarks or registered trademarks of Intel
Corporation or its subsidiaries in the United
States and other countries. Microsoft,
Windows, and Windows Vista are either
trademarks or registered trademarks of
Microsoft Corporation in the United States
and/or other countries. SD Logo is a
trademark of its proprietor.
The information contained herein is subject to
change without notice. The only warranties
for HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: September 2007
Document Part Number: 458613-001 
						

							Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC
adapter comply with the user-accessible surface temperature limits defined by the International Standard
for Safety of Information Technology Equipment (IEC 60950).
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							iv   Safety warning notice 
						

							Table of contents
1  Product description
2  External component identification
Display components ................................................................................................................. 4
Top components ...................................................................................................................... 6
Lights ....................................................................................................................... 6
Buttons and speakers ................................................................................................. 7
Keys ........................................................................................................................ 9
TouchPad ...............................................................................................................  10
Front components ................................................................................................................... 11
Left-side components ............................................................................................................... 12
Right-side components ............................................................................................................  13
Rear component ..................................................................................................................... 14
Bottom components ................................................................................................................  15
3  Illustrated parts catalog
Serial number location ............................................................................................................ 16
Computer major components ................................................................................................... 17
Display assembly components .................................................................................................  20
Plastics Kit ............................................................................................................................. 21
Cable Kit ..............................................................................................................................  22
Mass storage devices .............................................................................................................  23
Miscellaneous parts ................................................................................................................ 24
Sequential part number listing .................................................................................................. 25
4  Removal and replacement procedures
Preliminary replacement requirements ....................................................................................... 28
Tools required ......................................................................................................... 28
Service considerations .............................................................................................  28
Plastic parts .............................................................................................  28
Cables and connectors .............................................................................  29
Drive handling .........................................................................................  29
Grounding guidelines ..............................................................................................  30
Electrostatic discharge damage .................................................................. 30
Packaging and transporting guidelines ........................................  31
Workstation guidelines ..............................................................  31
Equipment guidelines ................................................................. 32
Unknown user password ..........................................................................................  33
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							Component replacement procedures ........................................................................................  34
Serial number ......................................................................................................... 34
Computer feet ......................................................................................................... 35
Battery ................................................................................................................... 36
Camera module ...................................................................................................... 37
Display inverter ....................................................................................................... 39
Hard drives ............................................................................................................ 41
Memory module ...................................................................................................... 43
RTC battery ............................................................................................................ 45
WLAN module ........................................................................................................ 46
Optical drive .......................................................................................................... 47
Switch cover ........................................................................................................... 49
Speaker assembly ................................................................................................... 51
Power button board ................................................................................................. 52
Keyboard ............................................................................................................... 53
Display assembly .................................................................................................... 55
Top cover ............................................................................................................... 61
Bluetooth module .................................................................................................... 65
USB/power connector board .................................................................................... 67
System board ......................................................................................................... 68
Audio board ........................................................................................................... 71
ExpressCard assembly ............................................................................................. 72
Fan/heat sink assembly ........................................................................................... 74
Processor ............................................................................................................... 77
5  Setup Utility
Starting the Setup Utility .......................................................................................................... 79
Changing the language of the Setup Utility ............................................................................... 79
Navigating and selecting in the Setup Utility .............................................................................. 80
Displaying system information .................................................................................................. 80
Restoring default settings in the Setup Utility .............................................................................. 80
Using advanced Setup Utility features ....................................................................................... 81
Closing the Setup Utility .......................................................................................................... 81
Setup Utility menus ................................................................................................................. 81
6  Specifications
Computer specifications .......................................................................................................... 83
15.4-inch, WXGA, BrightView display specifications ................................................................. 84
Hard drive specifications ........................................................................................................ 85
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications ................................. 86
System DMA specifications ...................................................................................................... 87
System interrupt specifications ................................................................................................. 88
System I/O address specifications ............................................................................................ 89
System memory map specifications .......................................................................................... 91
7  Screw listing
Phillips PM2.5×5.0 captive screw ............................................................................................ 93
Phillips PM3.0×4.0 screw ....................................................................................................... 94
Phillips PM2.0×4.0 screw ....................................................................................................... 95
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							Phillips PM2.5×8.0 screw ....................................................................................................... 96
Phillips PM2.0×4.0 screw ....................................................................................................... 99
Phillips PM2.0×3.0 broad-head screw .................................................................................... 102
Phillips PM2.5×6.0 screw ..................................................................................................... 103
Phillips PM2.5×3.0 broad-head screw .................................................................................... 105
Hex HM5.0×9.0 standoff ..................................................................................................... 106
Phillips PM2.5×5.0 screw ..................................................................................................... 107
Phillips 2.0×7.0 screw .......................................................................................................... 109
Phillips PM2.5×4.0 captive screw .......................................................................................... 110
8  Backup and recovery
Recovering system information ............................................................................................... 111
Backing up your information ................................................................................... 111
When to back up ................................................................................... 111
Back up suggestions ............................................................................... 112
Using system restore points ..................................................................................... 112
When to create restore points .................................................................. 112
Create a system restore point ................................................................... 112
Restore to a previous date and time .......................................................... 113
Creating recovery discs ......................................................................................... 113
Reinstalling software programs and drivers ............................................................... 114
Reinstalling preinstalled programs and drivers ........................................... 114
Reinstalling programs from discs .............................................................. 114
Performing a recovery ........................................................................................... 115
Recovering from the recovery discs ........................................................... 115
Recovering from the partition on the hard drive .......................................... 115
Deleting the recovery partition on the hard drive ....................................................... 116
Updating reinstalled software ................................................................................. 116
9  Connector pin assignments
Audio-in (microphone) .......................................................................................................... 117
Audio-out (headphone) ......................................................................................................... 117
External monitor ................................................................................................................... 118
RJ-45 (network) .................................................................................................................... 119
S-Video-out .......................................................................................................................... 120
Universal Serial Bus .............................................................................................................. 120
10  Power cord set requirements
Requirements for all countries or regions ................................................................................. 121
Requirements for specific countries or regions .......................................................................... 122
11  Recycling
Battery ................................................................................................................................ 123
Display ............................................................................................................................... 123
Index ...............................................................................................................................  129
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							1
Product description
CategoryDescription
Product NameHP Pavilion dx6500 Entertainment PC
ProcessorsIntel® Core™ 2 Duo processors
 T7700 2.40-GHz processor, 4-MB L2 cache, 800-MHz FSB
 T7500 2.20-GHz processor, 4-MB L2 cache, 800-MHz FSB
 T7250 2.00-GHz processor, 2-MB L2 cache, 800-MHz FSB
 T5550 1.83-GHz processor, 2-MB L2 cache, 667-MHz FSB
 T5450 1.67-GHz processor, 2-MB L2 cache, 667-MHz FSB
 T5250 1.50-GHz processor, 2-MB L2 cache, 667-MHz FSB
ChipsetNorthbridge: Intel GM965
 Southbridge: Intel ICH8m
GraphicsUnified memory architecture (UMA) integrated with system memory, and:
●Up to 64 MB on computer models with 512 MB of system RAM
●or, up to 251 MB on computer models with 1024 MB or more of system RAM
●or, up to 358 MB on computer models with 2048 MB or more of system RAM
Memory size is a dynamic change.
Panel15.4-inch, WXGA BrightView
Memory2 SODIMM slots
 Customer-accessible/upgradable
 Supports up to 4 GB of system RAM
 PC2-5300, DDRII (667-MHz) dual-channel support
 Supports the following configurations:
●4096 MB (2048 × 2)
●2048 MB (1024 × 2)
●1024 MB (512 × 2)
Hard drivesSupports 9.5-mm (2.5-inch), serial advanced technology attachment (SATA) hard drives
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							CategoryDescription
 Supports the following dual hard drive configurations:
●320-GB, 5400-rpm (160 GB × 2)
●160-GB, 5400-rpm (80 GB × 2)
Optical drivesFixed (removal of 1 screw required)
 Parallel ATA (PATA)
 12.7-mm tray load
 Supports the following drives:
●DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
●DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
Diskette driveSupports external USB drive only
CameraLow-light, VGA camera (fixed; no tilt)
 Activity light
 640 × 480 by 24 frames per second
Microphone2 omnidirectional, dual-array microphones, with beam-forming, echo-cancellation, noise-
suppression software
AudioHD audio (Realtek ALC268)
 Supports Microsoft® Premium requirements
 Pavilion-branded Altec Lansing speakers
Modem56K V.92 data/fax AMoM modem (SilonLab ML 3080)
 Supports all world-wide certification requirements
 Modem cable not included
EthernetIntegrated Realtek RT8101e 10/100 network interface card (NIC)
 Ethernet cable not included
WirelessIntegrated wireless local area network (WLAN) options by way of wireless
module:
 Intel PRO Wireless 4965 802.11a/g/n with 3 antennae integrated into the display assembly
and Bluetooth
 Intel PRO Wireless 4965 802.11a/g/n with 3 antennae integrated into the display assembly
 Intel PRO Wireless 3945 802.11a/b/g with 2 antennae integrated into the display assembly
and Bluetooth
 Intel PRO Wireless 3945 802.11a/b/g with 2 antennae integrated into the display assembly
External media cardOne ExpressCard34 slot
 Digital Media Slot, supports SD, MMC, SDIO, MS, MSpro, and xD
 Supports miniature versions of SD, MMC, and MSDuo with adapter (not included)
PortsAudio-in (mono microphone)
  Audio-out (stereo headphone, 2)
2Chapter 1   Product description