HP Pavilion Dv4 3000 Entertainment Notebook Pc Series Manual

							Navigating and selecting in Setup Utility
To navigate and select in Setup Utility, follow these steps:
1.Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
●To select a menu or a menu item, use the tab key and the keyboard arrow keys and then
press enter, or use a pointing device to click the item.
●To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the
screen, or use the up arrow key or the down arrow key.
●To close open dialog boxes and return to the main Setup Utility screen, press esc, and then
follow the on-screen instructions.
NOTE:You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the
keyboard to navigate and make selections in Setup Utility.
2.Press f10 to enter Setup Utility.
To exit Setup Utility menus, choose one of the following methods:
●To exit Setup Utility menus without saving your changes, click the Exit icon in the lower-left
corner of the screen, and then follow the on-screen instructions.
– or –
Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press
enter.
– or –
●To save your changes and exit Setup Utility menus, click the Save icon in the lower-left corner of
the screen, and then follow the on-screen instructions.
– or –
Use the tab key and the arrow keys to select File > Save Changes and Exit, and then press
enter.
Your changes go into effect when the computer restarts.
Displaying system information
1.Start Setup Utility.
2.Select the Main menu. System information such as the system time and date, and identification
information about the computer is displayed.
3.To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press enter.
Using Setup Utility 61 
						

							Restoring factory settings in Setup Utility
NOTE:Restoring defaults will not change the hard drive mode.
To return all settings in Setup Utility to the values that were set at the factory, follow these steps:
1.Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2.Press f10 to enter Setup Utility.
3.Use a pointing device or the arrow keys to select File > Restore Defaults.
4.Follow the on-screen instructions.
5.To save your changes and exit, click the Save icon in the lower-left corner of the screen, and
then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save Changes and Exit, and then press enter.
Your changes go into effect when the computer restarts.
NOTE:Your password settings and security settings are not changed when you restore the factory
settings.
Exiting Setup Utility
●To exit Setup Utility and save your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Saving Changes, and then press enter.
●To exit Setup Utility without saving your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Discarding Changes, and then press enter.
Updating the BIOS
Updated versions of the BIOS may be available on the HP Web site.
Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.
Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently
installed on the computer, you need to know the version of the system BIOS currently installed.
62 Chapter 9   Setup Utility (BIOS) and System Diagnostics 
						

							BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing
fn+esc (if you are already in Windows) or by using Setup Utility.
1.Start Setup Utility.
2.Use a pointing device or the arrow keys to select File > System Information.
3.To exit Setup Utility without saving your changes, click the Exit icon in the lower-left corner of
the screen, and then follow the on-screen instructions.
– or –
Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press
enter.
Downloading a BIOS update
CAUTION:To reduce the risk of damage to the computer or an unsuccessful installation, download
and install a BIOS update only when the computer is connected to reliable external power using the
AC adapter. Do not download or install a BIOS update while the computer is running on battery
power, docked in an optional docking device, or connected to an optional power source. During the
download and installation, follow these instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep or Hibernation.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1.Windows 7—Select Start > Help and Support > Maintain.
Windows XP—Select Start > Help and Support, and then select the software and drivers
update.
2.Follow the on-screen instructions to identify your computer and access the BIOS update you
want to download.
3.At the download area, follow these steps:
a.Identify the BIOS update that is later than the BIOS version currently installed on your
computer. Make a note of the date, name, or other identifier. You may need this information
to locate the update later, after it has been downloaded to your hard drive.
b.Follow the on-screen instructions to download your selection to the hard drive.
Make a note of the path to the location on your hard drive where the BIOS update is
downloaded. You will need to access this path when you are ready to install the update.
NOTE:If you connect your computer to a network, consult the network administrator before
installing any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the
download is complete. If no instructions are displayed, follow these steps:
1.Windows 7—Open Windows Explorer by selecting Start > Computer.
Windows XP—Open Windows Explorer by selecting Start > My Computer.
2.Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).
Using Setup Utility 63 
						

							3.Using the hard drive path you recorded earlier, open the folder on your hard drive that contains
the update.
4.Double-click the file that has an .exe extension (for example, filename.exe).
The BIOS installation begins.
5.Complete the installation by following the on-screen instructions.
NOTE:After a message on the screen reports a successful installation, you can delete the
downloaded file from your hard drive.
Using System Diagnostics
System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is
functioning properly. The following diagnostic tests are available in System Diagnostics:
●Start-up test—This test analyzes the main computer components that are required to start the
computer.
●Run-in test—This test repeats the start-up test and checks for intermittent problems that the
start-up test does not detect.
●Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all
data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move
the data to a good sector.
●Memory test—This test analyzes the physical condition of the memory modules. If it reports an
error, replace the memory modules immediately.
●Battery test—This test analyzes the condition of the battery. If the battery fails the test, contact
HP support to report the issue and purchase a replacement battery.
You can also view system information and error logs in the System Diagnostics window.
To start System Diagnostics:
1.Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is
displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed,
press f2.
2.Click the diagnostic test you want to run, and then follow the on-screen instructions.
NOTE:If you need to stop a diagnostics test while it is running, press esc.
64 Chapter 9   Setup Utility (BIOS) and System Diagnostics 
						

							A Traveling with the computer
For best results, follow these traveling and shipping tips:
●Prepare the computer for traveling or shipping:
◦Back up your information.
◦Remove all discs and all external media cards, such as digital cards.
CAUTION:To reduce the risk of damage to the computer, damage to a drive, or loss of
information, remove the media from a drive before removing the drive from a drive bay and
before shipping, storing, or traveling with a drive.
◦Turn off and then disconnect all external devices.
◦Shut down the computer.
●Take along a backup of your information. Keep the backup separate from the computer.
●When traveling by air, carry the computer as hand luggage; do not check it in with the rest of
your bags.
CAUTION:Avoid exposing a drive to magnetic fields. Security devices with magnetic fields
include airport walk-through devices and security wands. Airport conveyer belts and similar
security devices that check carry-on baggage use X-rays instead of magnetism and do not
damage drives.
●In-flight computer use is at the discretion of the airline. If you plan to use the computer during a
flight, check with the airline in advance.
●If the computer will be unused and disconnected from external power for more than 2 weeks,
remove the battery and store it separately.
●If you are shipping the computer or a drive, use suitable protective packaging and label the
package “FRAGILE.”
●If the computer has a wireless device or an HP Mobile Broadband Module installed, such as an
802.11b/g device, a Global System for Mobile Communications (GSM) device, or a General
Packet Radio Service (GPRS) device, the use of these devices may be restricted in some
environments. Such restrictions may apply onboard aircraft, in hospitals, near explosives, and in
65 
						

							hazardous locations. If you are uncertain of the policy that applies to the use of a particular
device, ask for authorization to use it before you turn it on.
●If you are traveling internationally, follow these suggestions:
◦Check the computer-related customs regulations for each country or region on your
itinerary.
◦Check the power cord and adapter requirements for each location in which you plan to use
the computer. Voltage, frequency, and plug configurations vary.
WARNING!To reduce the risk of electric shock, fire, or damage to the equipment, do not
attempt to power the computer with a voltage converter kit sold for appliances.
66 Appendix A   Traveling with the computer 
						

							B Troubleshooting resources
●Access Web site links and additional information about the computer through Help and Support.
Select Start > Help and Support.
NOTE:Some checkup and repair tools require an Internet connection. HP also provides
additional tools that do not require an Internet connection.
●Contact HP Customer Support at http://www.hp.com/go/contactHP.
NOTE:For worldwide support, click Contact HP worldwide on the left side of the page, or go
to 
http://welcome.hp.com/country/us/en/wwcontact_us.html.
Choose from the following types of support:
◦Chat online with an HP technician.
NOTE:When chat is not available in a particular language, it is available in English.
◦E-mail HP Customer Support.
◦Find HP Customer Support worldwide telephone numbers.
◦Locate an HP service center.
67 
						

							C Electrostatic Discharge
Electrostatic discharge is the release of static electricity when two objects come into contact—for
example, the shock you receive when you walk across the carpet and touch a metal door knob.
A discharge of static electricity from fingers or other electrostatic conductors may damage electronic
components. To prevent damage to the computer, damage to a drive, or loss of information, observe
these precautions:
●If removal or installation instructions direct you to unplug the computer, unplug it after being
properly grounded and before removing a cover.
●Keep components in their electrostatic-safe containers until you are ready to install them.
●Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
●Use nonmagnetic tools.
●Before handling components, discharge static electricity by touching an unpainted metal surface
of the component.
●If you remove a component, place it in an electrostatic-safe container.
If you need more information about static electricity or assistance with component removal or
installation, contact Customer Support.
68 Appendix C   Electrostatic Discharge 
						

							Index
Symbols/Numerics
1394 cable, connecting 40
1394 devices
connecting 40
defined 39
removing 40
16-bit PC Cards 32
32-bit PC Cards 32
A
AC adapter, testing 30
action keys
media 15
volume 16
administrator password
creating 54
entering 54
managing 54
airport security devices 44
antivirus software, using 55
audio functions, checking 16
B
battery
conserving power 27
discharging 26
displaying remaining charge
26
disposing 28
low battery levels 26
replacing 28
storing 28
Battery Check 26
battery information, finding 25
battery power 25
battery temperature 28
BIOS
determining version 62downloading an update 63
updating 62
Bluetooth device 2, 9
buttons
media 15
power 21
volume 16
wireless 3
C
cables
1394 40
eSATA 41
USB 39
CardBus PC Cards 32
checking audio functions 16
computer, traveling 28, 65
configuring audio for HDMI 19
configuring ExpressCards 35
configuring PC Cards 33
connecting to a wired network 9
connecting to an existing wireless
network 5
Connection Manager 4
connector, docking 43
conservation, power 27
creating a wireless connection 2
critical battery level 22, 27
critical security updates,
installing 56
D
digital card
inserting 31
removing 32
supported formats 31
Disk Cleanup software 45
Disk Defragmenter software 45
DisplayPort, connecting 18docking connector 43
drive light 46
drive media 22
drivers 33
drives
external 42
handling 44
hard 42
optical 42
using 45
E
electrostatic discharge 68
entering a power-on password
55
entering an administrator
password 54
eSATA cable, connecting 41
eSATA devices
connecting 41
defined 40
removing 41
existing wireless network,
connecting to 5
expansion port 42
ExpressCard
configuring 35
defined 35
inserting 36
removing 37
removing insert 36
external AC power, using 29
external devices 42
external drive 42
external monitor port 17
F
finding more information 1
Index 69 
						

							fingerprint reader
locating 57
using 57
firewall software 7, 55
G
GPS 9
H
hard drive
external 42
HP ProtectSmart Hard Drive
Protection 46
HDMI
configuring audio 19
HDMI port, connecting 18
Hibernation
exiting 23
initiated during critical battery
level 27
initiating 23
high-definition devices,
connecting 18, 19
HP Connection Manager 4
HP MediaSmart 20
HP Mobile Broadband Module 7,
8
HP ProtectSmart Hard Drive
Protection 46
HP SkyRoom 17
HP USB Ethernet Adapter,
connecting 13
HP Wireless Assistant 4
hubs 38
I
icons
network 2
wireless 2
installing
critical security updates 56
optional security cable 56
Intel Wireless Display 19
Internet connection setup 6
J
Java Card
defined 37
inserting 38
removing 38K
keys
media 15
volume 16
L
legacy support, USB 60
lights, drive 46
local area network (LAN)
cable required 13
connecting cable 13
low battery level 26
M
maintenance
Disk Cleanup 45
Disk Defragmenter 45
managing a power-on password
55
managing an administrator
password 54
media action keys 15
media activity controls 15
media hotkeys 15
MediaSmart 20
modems
connecting a modem cable 10
connecting a modem cable
adapter 10
selecting a location setting 11
N
network cable, connecting 13
network icon 2
O
operating system controls 5
optical disc
inserting 48
removing 49
optical drive 42
optional external devices, using
42
P
passwords
set in Setup Utility 53
set in Windows 53
PC Cards
configuring 33
description 32inserting 33
removing 34
removing insert 33
software and drivers 33
supported types 32
ports
DisplayPort 18
expansion 42
external monitor 17
HDMI 18
Intel Wireless Display 19
VGA 17
power
battery 25
conserving 27
options 22
power button 21
power meter 23
power plans
customizing 24
selecting 24
viewing current 23
power switch 21
power-on password
creating 55
entering 55
managing 55
power-saving states 22
protecting the computer 52
protecting your wireless network
7
Q
QuickLock 52, 53
R
RAID 51
readable media 22
roaming to another network 7
S
security cable, installing 56
security, wireless 7
setting password protection on
wakeup 24
setting power options 22
setup of WLAN 6
Setup Utility
changing the language 60
displaying system information
61
70 Index