HP Pavilion Dm4 3100 Entertainment Notebook Pc Series Manual

							11 Backup and recovery
Your computer includes tools provided by the operating system and HP to help you safeguard your
information and restore it if ever needed.
This chapter provides information on the following topics:
●Creating a set of recovery discs or a recovery flash drive (HP Recovery Manager software
feature)
●Performing a system restore (from the partition, recovery discs, or a recovery flash drive)
●Backing up your information
●Recovering a program or driver
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							Restoring the system
If the computer hard drive fails, you must use a set of recovery discs or a recovery flash drive to
restore your system to its factory image. Ideally, you have already used HP Recovery Manager to
create these tools immediately after software setup.
For issues other than hard drive failure, you can restore your system by using the HP Recovery
partition, rather than by using recovery discs or a recovery flash drive. To check for the presence of a
recovery partition, click Start, right-click Computer, click Manage, and then click Disk Management.
If the recovery partition is present, a Recovery drive is listed in the window.
CAUTION:HP Recovery Manager (partition or discs/flash drive) restores only software that was
preinstalled at the factory. Software not provided with this computer must be reinstalled manually.
Creating restore media
HP recommends that you create either a set of recovery discs or a recovery flash drive so that you
can restore your computer to its original factory state if the hard drive fails, or if for any reason you
cannot restore using the recovery partition tools. Create these discs or the flash drive after setting up
the computer for the first time.
NOTE:HP Recovery Manager allows the creation of only one set of recovery discs or one recovery
flash drive. Handle these recovery tools carefully, and keep them in a safe place.
NOTE:If your computer does not include an integrated optical drive, you can use an optional
external optical drive (purchased separately) to create recovery discs, or you can purchase recovery
discs for your computer from the HP Web site. If you use an external optical drive, it must be
connected directly to a USB port on the computer, not to a USB port on an external device, such as a
USB hub.
Guidelines:
●Purchase high-quality DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. 
NOTE:Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE
(rewritable Blu-ray) discs, are not compatible with the HP Recovery Manager software.
●The computer must be connected to AC power during this process.
●Only one set of recovery discs or one recovery flash drive can be created per computer.
NOTE:If you are creating recovery discs, number each disc before inserting it into the optical
drive.
●If necessary, you can exit the program before you have finished creating the recovery discs or
recovery flash drive. The next time you open HP Recovery Manager, you will be prompted to
continue the backup creation process.
To create a set of recovery discs or a recovery flash drive:
1.Select Start > All Programs > Security and Protection > HP Recovery Manager > HP
Recovery Media Creation.
2.Follow the on-screen instructions.
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							Performing a system recovery
HP Recovery Manager software allows you to repair or restore the computer to its original factory
state. HP Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicated
recovery partition on the hard drive. 
NOTE:A system restore must be performed if the computer hard drive fails or if all attempts to
correct any functional computer issues fail. A system restore should be used as a final attempt to
correct computer issues.
Note the following when performing a system restore:
●You can restore only the system that you have previously backed up. HP recommends that you
use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as
soon as you set up the computer.
●Windows has its own built-in repair features, such as System Restore. If you have not already
tried these features, try them before using HP Recovery Manager to restore your system.
●HP Recovery Manager restores only software that was installed at the factory. For software not
provided with this computer, you must either download the software from the manufacturers
Web site or reinstall the software from the disc provided by the manufacturer.
Using the dedicated recovery partition 
When using the dedicated recovery partition, there is an option to back up pictures, music and other
audio, videos and movies, recorded TV shows, documents, spreadsheets and presentations, e-mails,
Internet favorites and settings during this process.
To restore the computer from the recovery partition, follow these steps:
1.Access HP Recovery Manager in either of the following ways:
●Select Start > All Programs > Security and Protection > HP Recovery Manager > HP
Recovery Manager.
– or –
●Turn on or restart the computer, and then press esc while the “Press the ESC key for
Startup Menu” message is displayed at the bottom of the screen. Then, press f11 while the
“F11 (System Recovery)” message is displayed on the screen.
2.Click System Recovery in the HP Recovery Manager window.
3.Follow the on-screen instructions.
Performing a system recovery 83 
						

							Restoring using the restore media
1.If possible, back up all personal files.
2.Insert the first recovery disc into the optical drive on your computer or an optional external
optical drive, and then restart the computer.
– or –
Insert the recovery flash drive into a USB port on your computer, and then restart the computer.
NOTE:If the computer does not automatically restart in the HP Recovery Manager, the
computer boot order needs to be changed.
3.Press f9 at system bootup.
4.Select the optical drive or the flash drive.
5.Follow the on-screen instructions.
Changing the computer boot order
To change the boot order for recovery discs:
1.Restart the computer.
2.Press esc while the computer is restarting, and then press f9 for boot options.
3.Select Internal CD/DVD ROM Drive from the boot options window.
To change the boot order for recovery flash drive:
1.Insert the flash drive into a USB port.
2.Restart the computer.
3.Press esc while the computer is restarting, and then press f9 for boot options.
4.Select the flash drive from the boot options window.
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							Backing up and recovering your information
It is very important to back up your files and keep any new software in a safe place. As you add new
software and data files, continue to create backups on a regular basis.
How completely you are able to recover your system depends on how recent your backup is.
NOTE:A recovery from your most recent backup needs to be performed if the computer has a virus
attack or if any major system components fail. In order to correct computer issues, a recovery should
first be attempted before a system restore is attempted.
You can back up your information to an optional external hard drive, a network drive, or discs. Back
up your system at the following times:
●At regularly scheduled times
TIP:Set reminders to back up your information periodically.
●Before the computer is repaired or restored
●Before you add or modify hardware or software
Guidelines:
●Create system restore points using the Windows® System Restore feature, and periodically
copy them to an optical disc or an external hard drive. For more information on using system
restore points, see 
Using Windows system restore points on page 86.
●Store personal files in the Documents library and back up this folder periodically.
●Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your
settings. The screen shot can be a time-saver if you have to re-enter your preferences.
To create a screen shot:
1.Display the screen you want to save.
2.Copy the screen image:
To copy only the active window, press alt+prt sc.
To copy the entire screen, press prt sc.
3.Open a word-processing document, and then select Edit > Paste. The screen image is added to
the document.
4.Save and print the document.
Backing up and recovering your information 85 
						

							Using Windows Backup and Restore
Guidelines:
●Be sure that the computer is connected to AC power before you start the backup process.
●Allow enough time to complete the backup process. Depending on file sizes, it may take over an
hour.
To create a backup:
1.Select Start > Control Panel > System and Security > Backup and Restore.
2.Follow the on-screen instructions to schedule and create a backup.
NOTE:Windows® includes the User Account Control feature to improve the security of the
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. see Help and Support for more information.
Using Windows system restore points
A system restore point allows you to save and name a snapshot of your hard drive at a specific point
in time. You can then recover back to that point if you want to reverse subsequent changes.
NOTE:Recovering to an earlier restore point does not affect data files saved or e-mails created
since the last restore point.
You also can create additional restore points to provide increased protection for your files and
settings.
When to create restore points
●Before you add or modify software or hardware
●Periodically, whenever the computer is functioning optimally
NOTE:If you revert to a restore point and then change your mind, you can reverse the restoration.
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							Create a system restore point
1.Select Start > Control Panel > System and Security > System.
2.In the left pane, click System Protection.
3.Click the System Protection tab.
4.Click Create, and then follow the on-screen instructions.
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning
optimally, follow these steps:
1.Select Start > Control Panel > System and Security > System.
2.In the left pane, click System Protection.
3.Click the System Protection tab.
4.Click System Restore.
5.Follow the on-screen instructions.
Backing up and recovering your information 87 
						

							12 Setup Utility (BIOS) and System
Diagnostics
Using Setup Utility (BIOS)
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and
output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup
Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the
computer, and the amount of system and extended memory.
NOTE:Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the
computer from operating properly.
Starting Setup Utility (BIOS)
To start Setup Utility (BIOS), follow these steps:
1.Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2.Press f10 to enter Setup Utility (BIOS).
Changing the language of Setup Utility (BIOS)
1.Start Setup Utility (BIOS).
2.Use the arrow keys to select System Configuration > Language, and then press enter.
3.Use the arrow keys to select a language, and then press enter.
4.When a confirmation prompt with your language selected is displayed, press enter.
5.To save your change and exit Setup Utility (BIOS), use the arrow keys to select Exit > Exit
Saving Changes, and then press enter.
Your change takes effect immediately.
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							Navigating and selecting in Setup Utility (BIOS)
To navigate and select in Setup Utility (BIOS), follow these steps:
1.Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
●To select a menu or a menu item, use the tab key and the keyboard arrow keys and then
press enter.
●To scroll up and down, use the up arrow key or the down arrow key.
●To close open dialog boxes and return to the main Setup Utility (BIOS) screen, press esc,
and then follow the on-screen instructions.
2.Press f10 to enter Setup Utility (BIOS).
To exit Setup Utility (BIOS) menus, choose one of the following methods:
●To exit Setup Utility (BIOS) menus without saving your changes, press the esc key, and then
follow the on-screen instructions.
– or –
Use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.
– or –
●To save your changes and exit Setup Utility (BIOS) menus, press f10, and then follow the on-
screen instructions.
– or –
Use the arrow keys to select Exit > Exit Saving Changes, and then press enter.
Your changes go into effect when the computer restarts.
Displaying system information
1.Start Setup Utility (BIOS).
2.Select the Main menu. System information such as the system time and date, and identification
information about the computer is displayed.
3.To exit Setup Utility (BIOS) without changing any settings, use the arrow keys to select Exit >
Exit Discarding Changes, and then press enter.
Using Setup Utility (BIOS) 89 
						

							Restoring factory settings in Setup Utility (BIOS)
NOTE:Restoring defaults will not change the hard drive mode.
To return all settings in Setup Utility (BIOS) to the values that were set at the factory, follow these
steps:
1.Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2.Press f10 to enter Setup Utility (BIOS).
3.Use the arrow keys to select Exit > Load Setup Defaults. Press enter.
4.Follow the on-screen instructions.
5.To save your changes and exit, press f10, and then follow the on-screen instructions.
– or –
Use the arrow keys to select Exit > Exit Saving Changes, and then press enter.
Your changes go into effect when the computer restarts.
NOTE:Your password settings and security settings are not changed when you restore the factory
settings.
Exiting Setup Utility (BIOS)
●To exit Setup Utility (BIOS) and save your changes from the current session:
If the Setup Utility (BIOS) menus are not visible, press esc to return to the menu display. Then
use the arrow keys to select Exit > Exit Saving Changes, and then press enter.
●To exit Setup Utility (BIOS) without saving your changes from the current session:
If the Setup Utility (BIOS) menus are not visible, press esc to return to the menu display. Then
use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.
90 Chapter 12   Setup Utility (BIOS) and System Diagnostics