HP Pavilion Dm4 3100 Entertainment Notebook Pc Series Manual

							User Guide
HP Notebook 
						

							© Copyright 2012 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. AMD is a
trademark of Advanced Micro Devices, Inc.
Intel is a trademark of Intel Corporation in
the U.S. and other countries. Microsoft and
Windows are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: February 2012
Document Part Number: 681039-001Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.
For any further information or to request a
full refund of the computer, please contact
your local point of sale (the seller). 
						

							Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation.
The computer and the AC adapter comply with the user-accessible surface temperature limits defined
by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii 
						

							iv   Safety warning notice 
						

							Table of contents
1  Introduction ..................................................................................................................................................... 1
Important first steps .............................................................................................................................. 1
Finding information ............................................................................................................................... 2
2  Getting to know your computer ..................................................................................................................... 4
Top ....................................................................................................................................................... 4
TouchPad ............................................................................................................................ 4
Lights ................................................................................................................................... 5
Buttons and fingerprint reader ............................................................................................. 6
Keys ..................................................................................................................................... 7
Front ..................................................................................................................................................... 8
Right side ............................................................................................................................................. 9
Left side .............................................................................................................................................. 10
Display ................................................................................................................................................ 11
Bottom ................................................................................................................................................ 12
Labels ................................................................................................................................................. 13
3  Networking .................................................................................................................................................... 14
Using an Internet service provider ...................................................................................................... 15
Creating a wireless connection ..........................................................................................................  16
Identifying wireless and network status icons .................................................................... 16
Turning wireless devices on or off ..................................................................................... 17
Using HP Connection Manager (select models only) ........................................................ 17
Using operating system controls ........................................................................................ 17
Using a WLAN .................................................................................................................................... 18
Connecting to an existing WLAN ....................................................................................... 18
Setting up a new WLAN network ....................................................................................... 19
Configuring a wireless router ............................................................................  19
Protecting your WLAN ....................................................................................... 20
Roaming to another network ............................................................................. 20
Using Bluetooth wireless devices ....................................................................................................... 21
v 
						

							Bluetooth and Internet Connection Sharing (ICS) .............................................................  21
Connecting to a wired network ........................................................................................................... 22
Connecting to a local area network (LAN) ......................................................................... 22
4  Pointing devices and keyboard ................................................................................................................... 23
Using pointing devices ....................................................................................................................... 23
Setting pointing device preferences ................................................................................... 23
Using the TouchPad .......................................................................................................... 23
Turning the TouchPad off or on ........................................................................ 24
Navigating ......................................................................................................... 25
Selecting ........................................................................................................... 25
Using TouchPad gestures ................................................................................. 26
Scrolling ............................................................................................ 27
Pinching/Zooming ............................................................................. 27
Using the keyboard ............................................................................................................................ 28
Using the action keys ......................................................................................................... 28
Using the hotkeys .............................................................................................................. 30
5  Multimedia and other features ..................................................................................................................... 31
Using the media activity controls ........................................................................................................ 31
Audio .................................................................................................................................................. 31
Adjusting the volume ......................................................................................................... 32
Checking audio functions on the computer ........................................................................ 32
Intel Wireless Display ......................................................................................................................... 33
Using Beats Audio (select models only) ............................................................................................. 33
Webcam ............................................................................................................................................. 34
Video .................................................................................................................................................. 34
VGA ................................................................................................................................... 34
HDMI .................................................................................................................................. 35
Configuring audio for HDMI ............................................................................... 35
Using CyberLink PowerDVD (select models only) ............................................................................. 36
6  Power management ...................................................................................................................................... 37
Inserting or removing the battery ........................................................................................................ 37
Inserting the battery ........................................................................................................... 37
Removing the battery ......................................................................................................... 38
Shutting down the computer ............................................................................................................... 39
Setting power options ......................................................................................................................... 40
Initiating Sleep or Hibernation ............................................................................................ 40
Initiating and exiting Sleep ................................................................................ 41
vi 
						

							Initiating and exiting Hibernation ....................................................................... 41
Using the power meter ....................................................................................................... 42
Using power plans ............................................................................................................. 42
Viewing the current power plan ......................................................................... 42
Selecting a different power plan ........................................................................ 42
Customizing power plans .................................................................................. 43
Setting password protection on wakeup ............................................................................ 43
Using HP Power Manager (select models only) ................................................................................. 44
Using battery power ........................................................................................................................... 44
Finding battery information ................................................................................................ 45
Using Battery Check .......................................................................................................... 45
Displaying the remaining battery charge ........................................................................... 45
Maximizing battery discharge time .................................................................................... 46
Managing low battery levels .............................................................................................. 46
Identifying low battery levels ............................................................................. 46
Resolving a low battery level ............................................................................. 47
Resolving a low battery level when external power is available ....... 47
Resolving a low battery level when a charged battery is available ... 47
Resolving a low battery level when no power source is available .... 47
Resolving a low battery level when the computer cannot exit
Hibernation ....................................................................................... 47
Conserving battery power .................................................................................................. 47
Storing a battery ................................................................................................................ 48
Disposing of a used battery ............................................................................................... 48
Replacing the battery ......................................................................................................... 48
Using external AC power .................................................................................................................... 49
Testing an AC adapter ....................................................................................................... 50
HP CoolSense .................................................................................................................................... 51
Refreshing your software content ....................................................................................................... 51
Switchable graphics/dual graphics (select models only) .................................................................... 51
Using switchable graphics (select models only) ................................................................ 52
Using dual graphics (select models only) .......................................................................... 52
7  External cards and devices .......................................................................................................................... 53
Using Digital Media Slot cards (select models only) .......................................................................... 53
Inserting a digital card ........................................................................................................ 53
Removing a digital card ..................................................................................................... 54
Using a USB device ........................................................................................................................... 55
Connecting a USB device .................................................................................................. 55
Removing a USB device .................................................................................................... 56
Using optional external devices .......................................................................................................... 56
vii 
						

							Using optional external drives ............................................................................................ 56
8  Drives ............................................................................................................................................................. 57
Handling drives ................................................................................................................................... 57
Using hard drives ............................................................................................................................... 58
Improving hard drive performance ..................................................................................... 58
Using Disk Defragmenter .................................................................................. 58
Using Disk Cleanup ........................................................................................... 58
Using HP 3D DriveGuard (select models only) .................................................................. 59
Identifying HP 3D DriveGuard status ................................................................ 59
Managing power with a parked hard drive ........................................................ 60
Using HP 3D DriveGuard software ................................................................... 60
Adding or replacing a hard drive ........................................................................................................ 61
Removing the hard drive .................................................................................................... 61
Installing a hard drive ......................................................................................................... 63
Using optical drives ............................................................................................................................ 65
Identifying the installed optical drive .................................................................................. 65
Inserting an optical disc ..................................................................................................... 65
Removing an optical disc ................................................................................................... 66
When the disc tray opens normally ................................................................... 66
When the disc tray fails to open normally ......................................................... 67
Sharing optical drives ........................................................................................................ 68
9  Memory modules .......................................................................................................................................... 69
Adding or replacing memory modules ................................................................................................ 69
10  Securing your computer and information ................................................................................................ 74
Locating your security software (select models only) ......................................................................... 75
Using passwords ................................................................................................................................ 75
Setting Windows passwords .............................................................................................. 76
Setting passwords in Setup Utility (BIOS) ......................................................................... 76
Using the fingerprint reader ................................................................................................................ 77
Registering fingerprints ...................................................................................................... 77
Using your registered fingerprint to log on to Windows ..................................... 77
Using Internet security software ......................................................................................................... 78
Using antivirus software ..................................................................................................... 78
Using firewall software ....................................................................................................... 78
Installing software updates ................................................................................................................. 79
Installing Windows security updates .................................................................................. 79
Installing HP and third-party software updates ................................................. 79
viii 
						

							Securing your wireless network ......................................................................................... 79
Backing up your software applications and information ..................................................................... 80
Using an optional security cable lock ................................................................................................. 80
11  Backup and recovery .................................................................................................................................. 81
Restoring the system .......................................................................................................................... 82
Creating restore media ....................................................................................................................... 82
Performing a system recovery ............................................................................................................ 83
Using the dedicated recovery partition .............................................................................. 83
Restoring using the restore media ..................................................................................... 84
Changing the computer boot order .................................................................................... 84
Backing up and recovering your information ...................................................................................... 85
Using Windows Backup and Restore ................................................................................ 86
Using Windows system restore points ............................................................................... 86
When to create restore points ........................................................................... 86
Create a system restore point ........................................................................... 87
Restore to a previous date and time ................................................................. 87
12  Setup Utility (BIOS) and System Diagnostics .......................................................................................... 88
Using Setup Utility (BIOS) .................................................................................................................. 88
Starting Setup Utility (BIOS) .............................................................................................. 88
Changing the language of Setup Utility (BIOS) ................................................................. 88
Navigating and selecting in Setup Utility (BIOS) ................................................................ 89
Displaying system information ........................................................................................... 89
Restoring factory settings in Setup Utility (BIOS) .............................................................. 90
Exiting Setup Utility (BIOS) ................................................................................................ 90
Updating the BIOS ............................................................................................................. 91
Determining the BIOS version ........................................................................... 91
Downloading a BIOS update ............................................................................. 92
Using System Diagnostics .................................................................................................................. 93
Appendix A  Troubleshooting and support .................................................................................................... 94
Troubleshooting .................................................................................................................................. 94
The computer is unable to start up .................................................................................... 94
The computer screen is blank ............................................................................................ 94
Software is functioning abnormally .................................................................................... 94
The computer is on but not responding ............................................................................. 95
The computer is unusually warm ....................................................................................... 95
An external device is not working ...................................................................................... 95
The wireless network connection is not working ................................................................ 96
ix 
						

							The optical disc tray does not open for removal of a disc .................................................. 97
The computer does not detect the disc drive ..................................................................... 98
A disc does not play ........................................................................................................... 99
The process of burning a disc does not begin, or it stops before completion .................. 100
Contacting customer support ........................................................................................................... 100
Appendix B  Cleaning your computer ........................................................................................................... 101
Cleaning the display ......................................................................................................................... 101
Cleaning the sides and cover ........................................................................................................... 101
Cleaning the TouchPad and keyboard ............................................................................................. 101
Appendix C  Traveling with the computer .................................................................................................... 102
Appendix D  Updating programs and drivers .............................................................................................. 104
Appendix E  Electrostatic Discharge ............................................................................................................ 105
Appendix F  Specifications ............................................................................................................................ 106
Input power ....................................................................................................................................... 106
DC plug of external HP power supply .............................................................................. 106
Operating environment ..................................................................................................................... 107
Index ................................................................................................................................................................. 108
x