HP Pavilion Dm4 1100 Entertainment Notebook Pc Series Manual
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© Copyright 2010 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Second Edition: August 2010 First Edition: April 2010 Document Part Number: 609891-002Product notice This user guide describes features that are common to most models. Some features may not be available on your computer. To obtain the latest information in the User Guide , go to the HP Web site athttp://www.hp.com/support.
Safety warning notice WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950). iii
Table of contents 1 Features ........................................................................................................................................................... 1 Identifying the hardware ....................................................................................................................... 1 Top components .................................................................................................................. 1 TouchPad ............................................................................................................ 1 Lights ................................................................................................................... 2 Power button and fingerprint reader .................................................................... 3 Keys .................................................................................................................... 4 Front components ................................................................................................................ 5 Right-side components ........................................................................................................ 5 Left-side components .......................................................................................................... 6 Display components ............................................................................................................ 7 Bottom components ............................................................................................................. 8 Wireless antennas ............................................................................................................... 8 Additional hardware components ...................................................................................... 10 Labels ................................................................................................................................................. 10 2 Networking .................................................................................................................................................... 12 Using wireless devices ....................................................................................................................... 12 Identifying wireless and network status icons .................................................................... 12 Using the wireless controls ................................................................................................ 13 Using the wireless action key ............................................................................................ 13 Using HP Wireless Assistant software ............................................................................... 13 Using operating system controls ........................................................................................ 14 Using a WLAN .................................................................................................................................... 14 Setting up a WLAN ............................................................................................................ 15 Protecting your WLAN ....................................................................................................... 15 Connecting to a WLAN ...................................................................................................... 16 Roaming to another network .............................................................................................. 17 Using HP Mobile Broadband (select models only) ............................................................................. 17 Inserting a SIM ................................................................................................................... 17 Removing a SIM ................................................................................................................ 18 Using Bluetooth wireless devices ....................................................................................................... 19 Bluetooth and Internet Connection Sharing (ICS) ............................................................. 19 Troubleshooting wireless connection problems ................................................................................. 20 Cannot connect to a WLAN ............................................................................................... 20 Cannot connect to a preferred WLAN network .................................................................. 20 Network icon is not displayed ............................................................................................ 21 Current WLAN network security codes are unavailable .................................................... 21 v
WLAN connection is very weak ......................................................................................... 22 Cannot connect to the wireless router ............................................................................... 22 Connecting to a local area network (LAN) .......................................................................................... 22 3 Pointing devices and keyboard ................................................................................................................... 24 Using pointing devices ....................................................................................................................... 24 Setting pointing device preferences ................................................................................... 24 Using the TouchPad .......................................................................................................... 24 Turning the TouchPad on and off ...................................................................... 24 Navigating ......................................................................................................... 24 Selecting ........................................................................................................... 25 Using TouchPad gestures ................................................................................. 26 Scrolling ............................................................................................ 26 Pinching/Zooming ............................................................................. 26 Connecting an external mouse .......................................................................................... 27 Using the action keys ......................................................................................................................... 27 Using the hotkeys ............................................................................................................................... 28 Cleaning the TouchPad and keyboard ............................................................................................... 29 4 Multimedia ..................................................................................................................................................... 31 Multimedia features ............................................................................................................................ 31 Identifying your multimedia components ........................................................................... 31 Using the media activity functions ..................................................................................... 33 Using the media activity action keys ................................................................. 33 Multimedia software ........................................................................................................................... 33 Opening preinstalled multimedia software ......................................................................... 34 Using HP MediaSmart software ......................................................................................... 34 Using other multimedia software ....................................................................................... 34 Installing multimedia software from a disc ......................................................................... 35 Audio .................................................................................................................................................. 35 Connecting external audio devices .................................................................................... 35 Checking your audio functions ........................................................................................... 35 Using the audio-out (headphone) jack ............................................................................... 36 Using the audio-in (microphone) jack ................................................................................ 36 Video .................................................................................................................................................. 36 Using the external monitor port .......................................................................................... 36 Connecting an HDMI device .............................................................................................. 37 Configuring audio for HDMI (select models only) .............................................. 38 Optical drive ....................................................................................................................................... 38 Identifying the installed optical drive .................................................................................. 38 Using optical discs (CDs, DVDs, and BDs) ....................................................................... 39 Selecting the right disc (CDs, DVDs, and BDs) ................................................................. 39 CD-R discs ........................................................................................................ 39 vi
CD-RW discs ..................................................................................................... 40 DVD±R discs ..................................................................................................... 40 DVD±RW discs ................................................................................................. 40 LightScribe DVD+R discs .................................................................................. 40 Blu-ray Discs (BDs) ........................................................................................... 40 Playing a CD, DVD, or BD ................................................................................................. 40 Configuring AutoPlay ......................................................................................................... 41 Changing DVD region settings .......................................................................................... 41 Observing the copyright warning ....................................................................................... 42 Copying a CD or DVD ........................................................................................................ 42 Creating (burning) a CD, DVD, or BD ................................................................................ 42 Removing an optical disc (CD, DVD, or BD) ..................................................................... 43 Troubleshooting ................................................................................................................. 44 The optical disc tray does not open for removal of a CD, DVD, or BD ............. 44 The computer does not detect the optical drive ................................................ 44 Preventing playback disruptions ....................................................................... 45 A disc does not play .......................................................................................... 45 A disc does not play automatically .................................................................... 46 A movie stops, skips, or plays erratically .......................................................... 46 A movie is not visible on an external display ..................................................... 47 The process of burning a disc does not begin, or it stops before completion . . . 47 A device driver must be reinstalled ................................................................... 47 Obtaining the latest HP device drivers ............................................. 48 Obtaining the latest Windows device drivers .................................... 48 Webcam ............................................................................................................................................. 48 Adjusting webcam properties ............................................................................................. 49 5 Power management ...................................................................................................................................... 50 Setting power options ......................................................................................................................... 50 Using power-saving states ................................................................................................. 50 Initiating and exiting Sleep ................................................................................ 50 Initiating and exiting Hibernation ....................................................................... 51 Using the battery meter ..................................................................................................... 51 Using power plans ............................................................................................................. 51 Viewing the current power plan ......................................................................... 51 Selecting a different power plan ........................................................................ 52 Customizing power plans .................................................................................. 52 Setting password protection on wakeup ............................................................................ 52 Using external AC power .................................................................................................................... 52 Connecting the AC adapter ............................................................................................... 53 Testing an AC adapter ....................................................................................................... 54 Using battery power ........................................................................................................................... 54 Identifying batteries ............................................................................................................ 54 vii
Finding battery information in Help and Support ............................................................... 55 Using Battery Check .......................................................................................................... 55 Displaying the remaining battery charge ........................................................................... 55 Inserting or removing the battery ....................................................................................... 55 Charging a battery ............................................................................................................. 57 Maximizing battery discharge time .................................................................................... 57 Managing low battery levels .............................................................................................. 57 Identifying low battery levels ............................................................................. 58 Resolving a low battery level ............................................................................. 58 Resolving a low battery level when external power is available ....... 58 Resolving a low battery level when a charged battery is available ........................................................................................... 58 Resolving a low battery level when no power source is available .... 58 Resolving a low battery level when the computer cannot exit Hibernation ....................................................................................... 58 Calibrating a battery ........................................................................................................... 58 Step 1: Fully charge the battery ........................................................................ 59 Step 2: Disable Hibernation and Sleep ............................................................. 59 Step 3: Discharge the battery ............................................................................ 60 Step 4: Fully recharge the battery ..................................................................... 60 Step 5: Reenable Hibernation and Sleep .......................................................... 60 Conserving battery power .................................................................................................. 61 Storing a battery ................................................................................................................ 61 Disposing of a used battery ............................................................................................... 61 Replacing the battery ......................................................................................................... 61 Switching between graphics modes (select models only) .................................................................. 61 Shutting down the computer ............................................................................................................... 62 6 Drives ............................................................................................................................................................. 63 Identifying installed drives .................................................................................................................. 63 Handling drives ................................................................................................................................... 63 Improving hard drive performance ..................................................................................................... 64 Using Disk Defragmenter ................................................................................................... 64 Using Disk Cleanup ........................................................................................................... 64 Using HP ProtectSmart Hard Drive Protection ................................................................................... 64 Identifying HP ProtectSmart Hard Drive Protection status ................................................ 65 Using HP ProtectSmart Hard Drive Protection software .................................................... 65 Replacing the hard drive .................................................................................................................... 66 7 External devices ............................................................................................................................................ 71 Using a USB device ........................................................................................................................... 71 Connecting a USB device .................................................................................................. 71 Removing a USB device .................................................................................................... 71 viii
Using an eSATA device ..................................................................................................................... 72 Connecting an eSATA device ............................................................................................ 72 Removing an eSATA device .............................................................................................. 72 8 External media cards .................................................................................................................................... 74 Using Digital Media Slot cards ........................................................................................................... 74 Inserting a digital card ........................................................................................................ 74 Removing a digital card ..................................................................................................... 75 9 Memory modules .......................................................................................................................................... 76 Adding or replacing memory modules ................................................................................................ 76 Adding or replacing a memory module in the expansion memory module slot ................. 76 Upgrading a memory module in the primary memory module slot .................................... 79 10 Security ........................................................................................................................................................ 83 Protecting the computer ..................................................................................................................... 83 Using passwords ................................................................................................................................ 83 Setting passwords in Windows .......................................................................................... 84 Setting passwords in Setup Utility ..................................................................................... 84 Administrator password ..................................................................................... 85 Managing an administrator password ............................................... 85 Entering an administrator password ................................................. 86 Power-on password .......................................................................................... 86 Managing a power-on password ...................................................... 86 Entering a power-on password ......................................................... 86 Using antivirus software ..................................................................................................................... 86 Using firewall software ....................................................................................................................... 87 Installing critical security updates ....................................................................................................... 87 Installing an optional security cable .................................................................................................... 87 Using the fingerprint reader ................................................................................................................ 88 Locating the fingerprint reader ........................................................................................... 88 Registering fingerprints ...................................................................................................... 89 Using your registered fingerprint to log on to Windows ..................................................... 90 11 HP QuickWeb .............................................................................................................................................. 91 Disabling and enabling QuickWeb ..................................................................................................... 91 12 Setup Utility ................................................................................................................................................. 92 Starting Setup Utility ........................................................................................................................... 92 Using Setup Utility .............................................................................................................................. 92 Changing the language of Setup Utility ............................................................................. 92 Navigating and selecting in Setup Utility ............................................................................ 93 ix
Displaying system information ........................................................................................... 93 Restoring default settings in Setup Utility .......................................................................... 93 Exiting Setup Utility ............................................................................................................ 94 Setup Utility menus ............................................................................................................................ 94 Main menu ......................................................................................................................... 94 Security menu .................................................................................................................... 94 System Configuration menu .............................................................................................. 94 Diagnostics menu .............................................................................................................. 95 13 Software updates ........................................................................................................................................ 96 Updating the BIOS ............................................................................................................................. 96 Determining the BIOS version ........................................................................................... 96 Downloading a BIOS update ............................................................................................. 97 Updating programs and drivers .......................................................................................................... 97 14 Backup and Recovery ................................................................................................................................ 99 Creating recovery discs ...................................................................................................................... 99 Backing up your information ............................................................................................................. 100 Using Windows Backup and Restore .............................................................................. 101 Using system restore points ............................................................................................ 101 When to create restore points ......................................................................... 101 Create a system restore point ......................................................................... 101 Restore to a previous date and time ............................................................... 102 Performing a recovery ...................................................................................................................... 102 Recovering from the recovery discs ................................................................................ 102 Recovering from the dedicated recovery partition (select models only) .......................... 102 Index ................................................................................................................................................................. 104 x