HP Pavilion Dm3 2100 Entertainment Notebook Pc Series Manual

							Notebook Essentials 
						

							For more information about HP products and services, see the HP Web site at 
http://www.hp.com.
© Copyright 2010 Hewlett-Packard Development Company, L.P.
Windows and Windows Vista are U.S. registered trademarks of Microsoft Corporation.
The information contained herein is subj ect to change without notice. The only 
warranties for HP products and services are se t forth in the express warranty statements 
accompanying such products and services. Nothing herein should be construed as 
constituting an additional warranty. HP shall not be liable for technical or editorial 
errors or omissions contained herein.
Part number: 602653-001
User Guides
HP is committed to reducing the environmental imp act of our products. As part of this effort, 
we provide user guides and learning centers on your computer hard drive in Help and 
Support. Additional support and updates to th e user guides are available on the Web.
Windows Users
Linux Users
Subscription Services for Business Notebook
Looking for more user guides? They are on your computer. Click: Start > Help 
and Support > User Guides
Looking for more user guides ? You can find them on the 
User Guides disc that 
came with your computer.
Keep this product up to date with the la test drivers, patches, and notifications. 
Sign up now at 
www.hp.com/go/alerts to receive e-mail alert notifications. 
						

							End User License Agreement (EULA)
BY INSTALLING, COPYING, DOWNLOADING, OR OTHERWISE USING ANY 
SOFTWARE PRODUCT PRE-INSTALLED ON THIS PC, YOU AGREE TO BE BOUND 
BY THE TERMS OF THE HP EULA. IF YOU DO NOT ACCEPT THESE LICENSE 
TERMS, YOUR SOLE REMEDY IS TO RETURN THE ENTIRE UNUSED PRODUCT 
(HARDWARE AND SOFTWARE) WITHIN 14 DAYS FOR A REFUND SUBJECT TO 
THE REFUND POLICY OF YOUR PLACE OF PURCHASE. For any further information 
or for requesting a full refund of the PC, please  contact your local point of sale (the seller).
Contacting Customer Support
If the information provided in your User Guide or Learning Center does not address your 
questions, you can contact HP Customer Support at:
www.hp.com/go/contactHP
Here you can:
■Chat online with an HP technician.
✎When technical support chat is not avai lable in a particular language, it is 
available in English.
■E-mail HP Customer Support.
■Find HP Customer Support worldwide telephone numbers.
■Locate an HP service center.
Serial Number Label Information
The serial number label, located on the bot tom of the computer, provides important 
information that you may need wh en contacting technical support.
1
Product name4Warranty period
2Serial number5Model description (select models)
3Product number 
						

							Warranty Information
You may find the expressly provided HP Limited Warranty applicable to your product in the 
start menu on your PC and/or in the CD/DVD provided in the box. Some countries/regions 
may provide a printed HP Limited Warranty in the box. In countries/regions where the 
warranty is not provided in printed form at, you may request a printed copy from 
www.hp.com/go/orderdocuments  or write to:
North America: Hewlett Packard, MS POD, 11311 Ch inden Blvd, Boise, ID 83714, USA
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
Asia Pacific:
Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
Please include your product number, warranty  period (found on your serial number label), 
name and postal address. 
						

							Notebook Essentialsiii
Contents
Chapter 1: What’s next?
Introducing HP QuickWeb (select models only)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1
Connecting to the Internet. . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1
Updating your antivirus software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . .  1
Getting to know your computer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1
Chapter 2: Finding information
Locating your electronic manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . .  3
Finding more information . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4
Chapter 3: Using HP QuickWeb (select models only)
Setting up HP QuickWeb for the first time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
.  6
Using HP QuickWeb  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6
Starting Microsoft Windows. . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7
Identifying the QuickWeb control icons. . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . .  7
Identifying the LaunchBar icons. . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . .  8
Identifying the notification icons  . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9
Using the Settings panel . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
Configuring the network . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
Playing music . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Browsing photos . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  11
Creating instant messages with Chat  . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12
Making Internet phone calls with Skype (select models  only) . . . . . . . . . . . . . . . . . . . . .  12
Turning HP QuickWeb on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
 . . . . . .  13
Chapter 4: Keeping your computer safe
Protecting the computer from viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . .  15
Protecting your system files . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  15
Protecting your privacy. . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  15
Protecting the computer from power surges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
Turning off the computer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
Using the computer safely  . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
Chapter 5: Networking
Choosing the type of Internet access  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
 . . . .  17
Choosing an ISP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
 . . . . . . . . . . . . . . . . . . . .  17
Using Internet Services & Offers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
 . . .  17
Using ISP-provided icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . .  18
Using the Windows Connect to the Internet wizard .  . . . . . . . . . . . . . . . . . . . . . . . .  18 
						

							ivNotebook Essentials
Contents
Connecting to an existing wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  18
Setting up a wireless network . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  19
Step 1: Purchase high-speed Internet service . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . .  19
Step 2: Purchase and install a wireless router  . . .  . . . . . . . . . . . . . . . . . . . . . . . . . .  20
Step 3: Configure the computer to connect to  the wireless network  . . . . . . . . . . . .  20
Connecting to a wired network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  21
Chapter 6: Using software
Identifying installed software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . .  23
Using MediaSmart software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . .  24
Installing software from a CD or DVD (select models  only) . . . . . . . . . . . . . . . . . . . . . .  24
Creating (burning) a CD or DVD (select models only) .  . . . . . . . . . . . . . . . . . . . . . . . . .  25
Updating the software installed on the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26
Chapter 7: Backup and recovery
Backing up your information . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  27
Creating recovery discs (select models only) . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . .  28
Using Windows Backup and Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  29
Using system restore points  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
 . . . . . . .  29
Performing a recovery  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
 . . . . . . . . . . . . . . .  30 Recovering using the dedicated recovery partition  . . . . . . . . . . . . . . . . . . . . . . . . .  31
Recovering using the recovery discs (select models only). . . . . . . . . . . . . . . . . . . .  31
Chapter 8: Routine care
Cleaning the display . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  33
Cleaning the TouchPad and keyboard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
 . . .  33
Traveling and shipping . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  33
Appendix A: Troubleshooting
Troubleshooting resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  35
Quick troubleshooting  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
 . . . . . . . . . . . . . . .  35 The computer is unable to start up . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  35
The computer screen is blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . .  35
Software is functioning abnormally . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
.  35
The computer is on but is not responding  . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . .  36
The computer is unusually warm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . .  36
An external device is not working  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
 . .  36
The wireless network connection is not working . . . . . . . . . . . . . . . . . . . . . . . . . . .  37
Appendix B: Specifications
Operating environment . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  39
Input power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  39
Index 
						

							Notebook Essentials1
Chapter 1: What’s next?
After you set up and register the computer, it is important to take the next steps in this guide 
before you begin using the computer. These steps include setting up your wired and wireless 
networking features. You will also find pract ical information to help you protect and 
maintain the computer. First, read this chapter  completely, because it explains what to do and 
where to find additional information. Then, r ead specific chapters for additional information.
For help in identifying specific compon ents of the computer, refer to the User Guide, which 
is located in Help and Support. Click  Start, click  Help and Support , and then click User 
Guides .
After you set up your computer, you can activat e HP QuickWeb. It provides immediate 
access to your music, digital photos, and th e Web without launching the Windows® 
operating system. Refer to Chapter 3, “Using HP QuickWeb (select models only),” for 
additional information.
After setting up the computer, set up your wire d or wireless network so that you can send 
and receive e-mail and connect to the Internet. For more information, refer to Chapter 5, 
“Networking.”
After you have connected to the Internet, be sure to update your antivirus software. The 
software is preinstalled on your computer  and includes a limited subscription for free 
updates. Antivirus software helps protect your  computer from damage caused by viruses. For 
more information, refer to Chapter 4, “Keeping your computer safe.”
When you have completed the preceding steps, fa miliarize yourself with the features of your 
computer and set up any additional componen ts, such as optional external audio devices.
Be sure to review the user guides located in Help and Support on your computer. They 
provide detailed information about using the co mputer. For instructions on accessing the user 
guides, refer to Chapter 2, “Finding information.”
Introducing HP QuickWeb (select models only)
Connecting to the Internet
Updating your antivirus software
Getting to know your computer 
						

							2Notebook Essentials
Chapter 1: What’s next?
The following list highlights the entertainmen t features of your computer and explains where 
to get additional information about each feature.
■Multimedia software —Your computer comes with preinstalled multimedia software, 
including HP MediaSmart, which allows you  to listen to music, play movies, and 
manage your photo collection. For details, refer to Chapter 6, “Using software.”
■Au di o —Your computer includes integrated speakers. For more information on using the 
integrated speakers and setting up optional external audio devices, refer to the  User 
Guide in Help and Support.
■Video —You can connect an optional display device or an HDMI (High Definition 
Multimedia Interface) device using the ports on the computer. You can also use the 
optional external optical drive to watch a high-definition movie. For more information 
about your video features, refer to the  User Guide  in Help and Support.
✎On select models, when viewing discs with the optional external optical \
drive, 
you must use MediaSmart software.
■We b c a m —An adjustable camera and built-in microphone make the webcam a perfect 
companion to your instant messaging program. For more information on the webcam, 
refer to the  User Guide  in Help and Support. 
						

							Notebook Essentials3
Chapter 2: Finding information
For detailed information about your computer, such as power management, drives, memory, 
security, and other features, click Start, click Help and Support , and then click User 
Guides . You do not need to connect to the Internet to access the user guides in H\
elp and 
Support.
✎User guides for select models may also be provided on a  User Guides disc. 
Locating your electronic manuals
User Guides
Help and Support 
						

							4Notebook Essentials
Chapter 2: Finding information
In addition to the user guides, Help and  Support also provides information about the 
operating system, drivers, troubleshooting tools, and technical support. To access Help and 
Support, click  Start, and then click  Help and Support. For country- or region-specific 
support, go to http://www.hp.com/support , select your country or region, and follow the 
on-screen instructions.
ÅWARN I NG:  To reduce the risk of serious injury, read the  Safety & Comfort Guide. It 
describes proper workstation setup and proper posture, health, and work habits for 
computer users. The Safety & Comfort Guide  also provides important electrical and 
mechanical safety information. To access this document, click Start , click Help and Support, 
and then click User Guides , or refer to the User Guides disc included with some models. 
The Safety & Comfort Guide  is also available on the Web at  http://www.hp.com/ergo. 
For more safety and regulatory information, and  for battery disposal information, refer to the 
Regulatory, Safety and Environmental Notices.  To access the notices, click Start, click  Help 
and Support , and then click  User Guides, or refer to the  User Guides disc included with 
some models.
Finding more information