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HP Pavilion 17 G000 Notebook Pc Series Touch Manual

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Page 41

Replacing a user-replaceable battery
Battery Check in HP Support Assistant notifies you to replace the battery when an internal cell is not charging
properly or when the battery storage capacity has reached a weak condition. If the battery is possibly
covered by an HP warranty, instructions include a warranty ID. A message refers you to the HP website for
more information about ordering a replacement battery.
Running on external AC power
For information about connecting to AC power, refer to the Setup...

Page 42

1.Shut down the computer.
2.Connect the AC adapter to the computer and to the power cord, and then plug the power cord into an AC
outlet.
3.Turn on the computer.
●
If the power lights turn on, the AC adapter is working properly.
●
If the power lights remain off, check the connection from the AC adapter to the computer and the
connection from the power cord to the AC outlet to be sure that the connections are secure.
●
If the connections are secure and the power lights remain off, the AC adapter is not...

Page 43

7 Maintaining your computer
It is important to perform regular maintenance to keep your computer in optimal condition by using tools like
Disk Defragmenter and Disk Cleanup. This chapter also includes ways to update programs and drivers, steps
to clean the computer, and tips for traveling with (or shipping) the computer.
Improving performance
You can improve the performance of your computer by performing regular maintenance tasks with tools
such as Disk Defragmenter and Disk Cleanup.
Handling drives...

Page 44

NOTE:Because solid state drives (SSDs) lack moving parts, they do not require HP 3D DriveGuard
protection.
NOTE:A hard drive in a primary hard drive bay or a secondary hard drive bay is protected by HP 3D
DriveGuard. A hard drive installed in an optional docking device or connected to a USB port is not protected by
HP 3D DriveGuard.
For more information, see the HP 3D DriveGuard software Help.
Identifying HP 3D DriveGuard status
The hard drive light on the computer changes color to show that the drive in...

Page 45

The computer has two memory module slots. The memory module slots are located on the bottom of the
computer under the hard drive cover. The memory capacity of the computer can be upgraded by adding a
memory module or replacing the existing memory module in one of the memory module slots.
NOTE:Before adding or replacing a memory module, make sure the computer has the most recent BIOS
version, and update the BIOS if needed. See 
Updating the BIOS on page 45.
CAUTION:Failure to update the computer to the...

Page 46

b.Grasp the edge of the memory module (2), and then gently pull the module out of the memory
module slot.
CAUTION:To prevent damage to the memory module, hold the memory module by the edges
only. Do not touch the components on the memory module.
To protect a memory module after removal, place it in an electrostatic-safe container.
8.Insert a new memory module:
CAUTION:To prevent damage to the memory module, hold the memory module by the edges only. Do
not touch the components on the memory module....

Page 47

9.Replace the service door.
10.Replace the battery.
11.Turn the computer right-side up, and then reconnect external power and external devices.
12.Turn on the computer.
Updating programs and drivers
HP recommends that you update your programs and drivers on a regular basis to the latest versions. Updates
can resolve issues and bring new features and options to your computer. Technology is always changing, and
updating programs and drivers allows your computer to run the latest technology available. For...

Page 48

●
Dry microfiber cleaning cloth or a chamois (static-free cloth without oil)
●
Static-free cloth wipes
CAUTION:Avoid strong cleaning solvents that can permanently damage your computer. If you are not sure
that a cleaning product is safe for your computer, check the product contents to make sure that ingredients
such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons are not included in the
product.
Fibrous materials, such as paper towels, can scratch the computer. Over time,...

Page 49

●
Prepare the computer for traveling or shipping:
◦
Back up your information to an external drive.
◦
Remove all discs and all external media cards, such as digital storage cards, from the computer.
◦
Turn off, and then disconnect all external devices.
◦
Remove any media from the drive before removing the drive from a drive bay.
CAUTION:Perform this action before shipping, storing, or traveling with a drive. This will help
reduce the risk of damage to the computer, damage to a drive, or loss of...

Page 50

8 Securing your computer and information
Computer security is essential for protecting the confidentiality, integrity, and availability of your
information. Standard security solutions provided by the Windows operating system, HP applications, the
Setup Utility (BIOS), and other third-party software can help protect your computer from a variety of risks,
such as viruses, worms, and other types of malicious code.
IMPORTANT:Some security features listed in this chapter may not be available on your...
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