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HP Omnibook Xe3 Service Manual

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Page 91

HP OmniBook XE3 Troubleshooting and Diagnostics 3-21
CodeSuggestions
0265h Check hard disk connection. Replace the hard
disk. Replace the motherboard.
0275h Replace the hard disk.
0280h Check hard disk connection. Replace the hard
disk. Replace the motherboard.
0281h Replace the hard disk.
0290h Repeat the test.
0293h,
0295h –
0296hReplace the hard disk.
02AAh Check hard disk connection. Replace the hard
disk. Replace the motherboard.
02CCh Re-enter the drive parameters and repeat the
test, Run BIOS...

Page 92

3-22 Troubleshooting and Diagnostics HP OmniBook XE3
CodeSuggestions
2100h –
2102hReplace the display assembly. Replace the
video PCA. Replace the motherboard. If error
also occurs with external monitor, replace the
motherboard.
2110h –
2120hReplace the video PCA. Replace the
motherboard. Replace the display assembly.
2130h Replace the display assembly. Replace the
video PCA. Replace the motherboard. If error
also occurs with external monitor, replace the
motherboard.
2140h –
2141hReplace the video PCA....

Page 93

HP OmniBook XE3 Troubleshooting and Diagnostics 3-23
CodeSuggestions
9605h Run full HDD test, For a notebook that does not
give an F10 prompt at boot (no Hibernate
partition) or that has a non-Windows operating
system, this error may not indicate a failure.
Otherwise, reformat the hard disk. If necessary,
recreate the Hibernate partition, then run
FDISK to partition the hard disk.
CodeSuggestions
9606h Run the full HDD test. Reformat the hard disk.
If necessary, recreate the Hibernate partition,
then run...

Page 94

3-24 Troubleshooting and Diagnostics HP OmniBook XE3
Power-On Self-Test
  Note
 
If Quiet Boot is enabled in BIOS Setup (the default setting), press ESC during boot to see POST
messages.
The POST (Power-On Self-Test) is a series of initialization routines and diagnostic tests that the
system BIOS runs when the notebook boots. The system BIOS will not boot the operating system if
system memory, the CPU, DMA, or the interrupt controller fails the POST diagnostic tests. POST
progress is indicated by a...

Page 95

HP OmniBook XE3 Troubleshooting and Diagnostics 3-25
The following table lists POST messages and explanations for reported problems. If the system fails
after you make changes in BIOS Setup, reset the notebook, enter BIOS Setup, and install the defaults
or correct the error.
 Table 3-2. POST Messages
MessageDescription
0200 Failure Fixed Disk
Fixed disk is not working or not configured properly. Make sure the fixed disk is attached
properly. Run BIOS Setup. Find out if the fixed-disk type is correctly...

Page 96

3-26 Troubleshooting and Diagnostics HP OmniBook XE3
MessageDescription
02F5: DMA Test Failed
BIOS test error: Cannot write to extended DMA (Direct Memory Access) registers.
02F6: Software NMI Failed
BIOS test error: Cannot generate software NMI (Non-Maskable Interrupt).
02F7: Fail-Safe Timer NMI Failed
BIOS test error: Fail-Safe Timer takes too long.
device Address Conflict
Address conflict for specified device.
Allocation Error for: deviceResolve resource conflict for the specified device.
CD ROM...

Page 97

HP OmniBook XE3 Troubleshooting and Diagnostics 3-27
Sycard PCCtest 450 CardBus Card (Optional)
The PCCtest 450 CardBus Card (version 1.05) available from Sycard Technology is the only
recommended diagnostic tool that tests the functionality of the PCMCIA slots using a PCMCIA card.
It is a Type II CardBus Card that works with compatible test software to exercise PCMCIA functions.
(For details, see the Sycard Technology Web site: http://www.sycard.com.) The PCCtest 450 product
contains these components:...

Page 98

3-28 Troubleshooting and Diagnostics HP OmniBook XE3
Desktop Management Interface (DMI)
The Desktop Management Interface (DMI) is basically a set of rules for accessing information about a
personal computer. Using DMI, an application program can determine, for example, which hardware
and software components are present in the computer, the operating system being used, and the
number of accessory board slots available. Using the DMI interface, a local or remote application
program can check which hardware...

Page 99

HP OmniBook XE3 Troubleshooting and Diagnostics 3-29
Using the DMI Interface
For a complete explanation of how to take full advantage of DMI, see the following documentation
(provided with your notebook):
 · A README.TXT file.
 · A Windows online help file describing Hewlett-Packard’s implementation of DMI (group and
attribute definitions). Since not all models support all of Hewlett-Packard enhanced features, this
document also describes any restrictions that apply.
Description of DMI
The Desktop...

Page 100

3-30 Troubleshooting and Diagnostics HP OmniBook XE3
BIOS Setup Utility
The BIOS Setup utility provides access to basic configuration settings. It is independent of the
operating system.
Running the BIOS Setup Utility
 1. Close all applications, then click Start, Shut Down, Reboot. (If necessary, you can press
CTRL+ALT+DEL to reboot.)
 2. When the HP logo appears, press F2 to enter the BIOS Setup utility.
 3. The pointing devices are not active in BIOS Setup, so you will need to use the keyboard to...
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