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HP Omnibook 900 Service Manual

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    							®
    HP OmniBook 900
    Service Manual 
    						
    							iiHP OmniBook 900
    Notice
    In a continuing effort to improve the quality of our products, technical and environmental information
    in this document is subject to change without notice.
    This manual and any examples contained herein are provided “as is” and are subject to change without
    notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual,
    including, but not limited to, the implied warranties of merchantability and fitness for a particular
    purpose. Hewlett-Packard Co. shall not be liable for any errors or for incidental or consequential
    damages in connection with the furnishing, performance, or use of this manual or the examples herein.
    Consumer transactions in Australia and the United Kingdom: The above disclaimers and limitations
    shall not apply to Consumer transactions in Australia and the United Kingdom and shall not affect the
    statutory rights of Consumers.
    © Copyright Hewlett-Packard Company 1999. All rights reserved. Reproduction, adaptation, or
    translation of this manual is prohibited without prior written permission of Hewlett-Packard Company,
    except as allowed under the copyright laws.
    The programs that control this product are copyrighted and all rights are reserved. Reproduction,
    adaptation, or translation of those programs without prior written permission of Hewlett-Packard Co.
    is also prohibited.
    Portions of the programs that control this product may also be copyrighted by Microsoft Corporation,
    SystemSoft Corp., Crystal Semiconductor Corporation, Phoenix Technologies, Ltd., ATI
    Technologies Inc., and NeoMagic, Inc. See the individual programs for additional copyright notices.
    Microsoft, MS, MS-DOS, Windows and Windows NT are registered trademarks of Microsoft
    Corporation. Pentium and the Intel Inside logo are U.S. registered trademarks and MMX is a U.S.
    trademark of Intel Corporation. TrackPoint is a U.S. registered trademark of International Business
    Machines.
    All certifications may not be completed at product introduction. Check with your HP reseller for
    certification status.
    This equipment is subject to FCC rules. It will comply with the appropriate FCC rules before final
    delivery to the buyer.
    Hewlett-Packard Company
    Mobile Computing Division
    19310 Pruneridge Ave.
    Cupertino, CA  95014, U.S.A.
    Edition History
    Edition 1 ........................ January 1999
    Edition 2 .................... December 1999 
    						
    							HP OmniBook 900iii
    Contents
    1. Product Information .................................................................................................. 1-1
    Features and Operation ................................................................................................................. 1-3
    Turning the OmniBook On and Off....................................................................................... 1-4
    Checking the Status of the OmniBook................................................................................... 1-5
    Using Fn Hot Keys................................................................................................................. 1-6
    Resetting the OmniBook........................................................................................................ 1-6
    System Resources .................................................................................................................. 1-7
    Specifications................................................................................................................................ 1-9
    Internal Design............................................................................................................................ 1-13
    2. Removal and Replacement ........................................................................................ 2-1
    Removing the Battery (User-Replaceable) ................................................................................... 2-3
    Removing a RAM Board (User-Replaceable) .............................................................................. 2-5
    Removing the Hard Disk Drive (User-Replaceable) .................................................................... 2-6
    Replacing Small Parts (User-Replaceable) ................................................................................... 2-9
    Removing the LCD Module (HP Authorized Service Providers Only)...................................... 2-10
    Removing the Keyboard (HP Authorized Service Providers Only) ........................................... 2-12
    Removing the CPU Module (HP Authorized Service Providers Only)...................................... 2-14
    Removing the Display Assembly (HP Authorized Service Providers Only) .............................. 2-16
    Removing the Top Case (HP Authorized Service Providers Only)............................................ 2-18
    Removing the Motherboard or Bottom Case (HP Authorized Service Providers Only) ............ 2-20
    Removing the BIOS IC (HP Authorized Service Providers Only) ............................................. 2-24
    Removing Other Components (HP Authorized Service Providers Only)................................... 2-26
    3. Troubleshooting and Diagnostics.............................................................................. 3-1
    Troubleshooting ............................................................................................................................ 3-2
    Troubleshooting the Problem................................................................................................. 3-2
    Verifying the Repair .............................................................................................................. 3-3
    Suggestions for Troubleshooting ........................................................................................... 3-4
    Diagnostic Tools ......................................................................................................................... 3-12
    OmniBook Diagnostic Program........................................................................................... 3-12
    Power-On Self-Test .............................................................................................................3-18
    Sycard PCCtest 450 CardBus Card (Optional) .................................................................... 3-21
    Desktop Management Interface (DMI) ................................................................................ 3-22
    BIOS Setup Utility ............................................................................................................... 3-24
    4. Replaceable Parts ....................................................................................................... 4-1
    5. Reference Information ............................................................................................... 5-1
    Password Removal Policy ............................................................................................................ 5-1
    Hewlett-Packard Display Quality Statement ................................................................................ 5-2
    Obsolete Parts ............................................................................................................................... 5-5 
    						
    							ivHP OmniBook 900
    Figures
    Figure 1-1. OmniBook - Front View ....................................................................................................1-3
    Figure 1-2. OmniBook - Side View .....................................................................................................1-3
    Figure 1-3. OmniBook - Rear View .....................................................................................................1-3
    Figure 1-4. Replaceable Module Diagram .........................................................................................1-13
    Figure 2-1. Removing the Battery ........................................................................................................2-3
    Figure 2-2. Installing a Battery Panel ...................................................................................................2-4
    Figure 2-3. Removing a RAM Board ...................................................................................................2-6
    Figure 2-4. Removing the Hard Disk Drive .........................................................................................2-7
    Figure 2-5. Installing a Hard Drive in the Cover ..................................................................................2-7
    Figure 2-6. Removing the LCD Module ............................................................................................2-11
    Figure 2-7. Removing the Keyboard ..................................................................................................2-13
    Figure 2-8. Removing the CPU Module.............................................................................................2-15
    Figure 2-9. Removing the Display Assembly.....................................................................................2-17
    Figure 2-10. Removing the Top Case.................................................................................................2-19
    Figure 2-11. Removing the Motherboard ...........................................................................................2-21
    Figure 2-12. Installing PCMCIA Doors .............................................................................................2-23
    Figure 2-13. Example of Serial Number Label ..................................................................................2-24
    Figure 2-14. Removing the BIOS IC ..................................................................................................2-25
    Figure 3-1. Basic Troubleshooting Steps .............................................................................................3-2
    Figure 3-2. OmniBook Diagnostic Screens — Basic and Advanced .................................................3-12
    Figure 3-3. Serial and Parallel Loopback Connectors ........................................................................3-14
    Figure 4-1. Exploded View ..................................................................................................................4-2
    Figure 4-2. Display Components ..........................................................................................................4-6
    Tables
    Table 1-1. OmniBook 900 Models .......................................................................................................1-1
    Table 1-2. Product Comparisons ..........................................................................................................1-2
    Table 1-3. Activating Power Modes.....................................................................................................1-4
    Table 1-4. Main Status Lights (Motherboard) ......................................................................................1-5
    Table 1-5. Keyboard Status Lights (Motherboard)...............................................................................1-5
    Table 1-6. Fn Hot Keys ........................................................................................................................1-6
    Table 1-7. System Interrupts ................................................................................................................1-7
    Table 1-8. System Memory ..................................................................................................................1-7
    Table 1-9. System Input/Output Addresses (100-3FF).........................................................................1-8
    Table 1-10. DMA Channels .................................................................................................................1-8
    Table 1-11. OmniBook 900 Specifications ..........................................................................................1-9
    Table 1-12. OmniBook 900 Accessories............................................................................................1-11
    Table 1-13. Functional Structure ........................................................................................................1-14
    Table 2-1. Removal Cross-Reference...................................................................................................2-1
    Table 2-2. Required Equipment ...........................................................................................................2-2
    Table 2-3. Recommended Screw Torques............................................................................................2-2
    Table 2-4. RAM Board Replacement Part Numbers............................................................................2-5
    Table 2-5. Hard Disk Drive Replacement Part Numbers .....................................................................2-6
    Table 2-6. Replacing Small Parts (User-Replaceable) .........................................................................2-9
    Table 2-7. Display Component Compatibility....................................................................................2-10
    Table 2-8. Removing Display Components .......................................................................................2-27
    Table 3-1. Scope of Diagnostic Tools ..................................................................................................3-4
    Table 3-2. Troubleshooting Suggestions ..............................................................................................3-5
    Table 3-3. OmniBook Diagnostic Error Codes ..................................................................................3-14 
    						
    							HP OmniBook 900v
    Table 3-4. POST Terminal-Error Beep Codes .................................................................................. 3-18
    Table 3-5. POST Messages ............................................................................................................... 3-18
    Table 3-6. BIOS Setup Menus and Parameters ................................................................................. 3-24
    Table 4-1. OmniBook Replaceable Parts ............................................................................................ 4-3
    Table 4-2. Assembly-Component Breakdown..................................................................................... 4-7
    Table 4-3. Accessory Replaceable Parts.............................................................................................. 4-7
    Table 4-4. Part Number Reference ...................................................................................................... 4-9
    Table 5-1. OmniBook 900 LCD Guidelines (TFT) ............................................................................. 5-3
    Table 5-2. Obsolete Repair Parts ......................................................................................................... 5-5 
    						
    							viHP OmniBook 900
    Introduction
    This service manual provides reference information for the HP OmniBook 900. It is intended to be
    used by HP-authorized service personnel in the installation, servicing, and repair of these products.
    The manual is designed to be self-contained. It is intended that you can follow this manual without
    having equipment available.
    The following table lists additional places where you can get supplementary information about
    OmniBook products.
    Sources of OmniBook Information
    SourceAddress or NumberComments
    HP External W eb http://www.hp.com/omnibook
    (http://www.europe.hp.com/omnibook,
    European mirror)No usage restriction.
    HP US Reseller W eb http://partner.americas.hp.com Restricted to Authorized Resellers
    only.
    HP Asia Pacific Channel
    Support Centre for DPSP
    Partnershttp://www.hp.com.au Restricted to DPSP Partners only.
    America Online Keyword: HP Call (800) 827-6364 for membership
    within the US.
    CompuServe GO HP Call (800) 524-3388 for membership
    within the US.
    HP Bulletin Board Service Refer to the latest Product Support
    Plan for non-US BBS numbers.
    HP Support Assist CD-ROM (800) 457-1762 US and Canada.
    (801) 431-1587 Outside US and Canada.
    Microsoft W eb http://www.microsoft.com Information and updates for W indows
    operating systems. 
    						
    							HP OmniBook 900 Product Information 1-1
    1 
    Product Information
    The HP OmniBook 900 provides desktop-quality performance and expandability in a highly portable
    form. It uses high-performance component technologies that make it capable of serving as a desktop
    computer that you can conveniently take anywhere.
     Table 1-1. OmniBook 900 Models
    OmniBook
    Product *
    CPU **DisplayHard DriveFloppy DriveCD-ROM
    Drive
    Standard
    RAM
    F1711xPentium II
    300 MHz12.1-inch
    SVGA TFT4 GB
    (none)1.44 MB
    (F1472A)None 32 MB
    F1712xPentium II
    366 MHz6 GB
    (F1707A)
    F1760xPentium II
    400 MHz
    F1765x96 MB
    (F1457A)
    F1769xBPentium III
    450 MHz64 MB
    F1770xBPentium III
    500 MHz13.3-inch
    XGA TFT12 GB
    (F1744B)
    This table lists only base product configurations—custom configurations are not included.
    * For the products listed:
    
    x suffix means
    N, NT, “NV”, or “NG” for W indows NT 4.0 installed (marketing distinction only), or
    W , W T, “W V”“W G”, or “W R” for W indows 95/98 installed (marketing distinction only).
    ** Intel Mobile Pentium II or Mobile Pentium III processor.
    BThe OmniBook 900 Series has two classes of products with different internal designs, different software
    drivers, and different BIOSes. Models marked with B have “900 B” after the serial number and are called
    900B in this manual—other OmniBook 900 models listed in this table are called 900† in this manual, and
    they have no marking after the serial number. 
    						
    							1-2 Product Information HP OmniBook 900
     Table 1-2. Product Comparisons
    OmniBook 900OmniBook 7150OmniBook 4150OmniBook 2100
    Processor *Intel Pentium III (500
    or 450 MHz), or
    Pentium II (300 to 400
    MHz).Pentium II (300 MHz). Pentium II (300 to 400
    MHz).Pentium II (233 to 300
    MHz), or Pentium (233
    or 200 MHz).
    Memory64 or 32 MB RAM on
    motherboard.
    Expandable to
    160 MB.64 MB RAM in system
    slot.
    Expandable to
    320 MB.128 or 64 MB RAM in
    slot.
    Expandable to
    256 MB.32 MB RAM on
    motherboard.
    Expandable to 160,
    192, or 288 MB.
    Display13.3-inch TFT XGA
    display, or 12.1-inch
    TFT SVGA display.14.1-inch TFT XGA
    display.13.3- or 14.1-inch TFT
    XGA display.13.3-inch TFT XGA
    display, or 12.1-inch
    TFT or DSTN SVGA
    display.
    VideoAGP video.
    256-bit graphics
    controller with 4 or
    2.5 MB internal video
    RAM.
    Up to 16M colors
    (XGA).
    Zoomed Video
    enabled.AGP video.
    64-bit graphics
    controller with 4 MB
    external video RAM,
    3D graphics
    acceleration.
    Up to 16M colors
    (XGA).
    Zoomed Video
    enabled.AGP or PCI local bus
    video.
    256-bit graphics
    controller with 8, 4, or
    2.5 MB internal video
    RAM.
    Up to 16M colors
    (XGA).
    Zoomed Video
    enabled.PCI local bus video.
    128-bit graphics
    controller with 2 MB
    internal video RAM.
    Up to 64K colors
    (XGA), 16M colors
    (SVGA).
    Zoomed Video
    enabled.
    Operating
    SystemW indows 95,
    W indows 98, or
    W indows NT 4.0
    preinstalled.W indows 95,
    W indows 98, or
    W indows NT 4.0
    preinstalled.W indows 95,
    W indows 98, or
    W indows NT 4.0
    preinstalled.W indows 95,
    W indows 98, or
    W indows NT 4.0
    preinstalled.
    Desktop
    Management
    InterfaceDMI 2.0.
    HP TopTools 3.0 to
    4.5.DMI 2.0.
    HP TopTools 3.0.DMI 2.0.
    HP TopTools 3.0 to
    4.5.DMI 2.0.
    HP TopTools 2.6 or
    3.0.
    Power
    ManagementAPM 1.2.
    ACPI compliant.APM 1.2.
    ACPI compliant.APM 1.2.
    ACPI compliant.APM 1.2.
    ACPI compliant.
    Power StatesOn, Standby, Suspend,
    Hibernate, Off.On, Standby, Suspend,
    Hibernate, Off.On, Standby, Suspend,
    Hibernate, Off.On, Standby, Suspend,
    Hibernate, Off.
    * Intel Mobile Pentium, Mobile Pentium II, or Mobile Pentium III processor.
    This chapter describes
     · Features and operation (below).
     · Specifications (page 1-9).
     · Internal design (page 1-13). 
    						
    							HP OmniBook 900 Product Information 1-3
    Features and Operation
    The following three illustrations point out the main external features of the computer. They are
    followed by highlights of the computer’s operation. For an internal, exploded view, see page 4-2.
     
     Figure 1-1. OmniBook - Front View
     
     Figure 1-2. OmniBook - Side View
     
     Figure 1-3. OmniBook - Rear View
    Infrared port
    Audio jacks
    Microphone
    Keyboard status lights
    Power button
    Kensington
    lock slotParallel
    port
    Pointing stick
    Serial
    port
    Touch pad
    Video
    outDocking
    port
    Click buttons
    (above and below
    the touch pad)
    PC Card slots
    PC Card eject buttons
    Latch
    PS/2 port
    USB
    port
    System-off button
    Speaker
    Battery
    External module bay connector
    AC adapter socket
    Main status lights
    Kensington
    lock slot
    Hard disk drive 
    						
    							1-4 Product Information HP OmniBook 900
    Turning the OmniBook On and Off
     · On. Press the blue power button to turn on the OmniBook.
     · 
    Standby. The display turns off automatically if the computer is inactive for about 2 minutes.
     · 
    Suspend. Click Start, Suspend (Windows 95) or Start, Shut Down, Standby (Windows 98 or
    2000), or press the blue power button briefly (about 1 second) to suspend activity when the
    OmniBook is on. When you turn on the computer, it resumes your previous work session.
     Closing the lid (for more than 2 seconds) also suspends the computer.
     · 
    Hibernate. Press Fn+F12. This is like Off, except that your current work session is first saved to
    disk. When you turn on the computer, it reboots and restores your previous session.
     · 
    Off. Click Start, Shut Down. If the OmniBook does not respond, press and hold the blue power
    button until the display shuts down. When you turn on the computer, it reboots. Unsaved data is
    lost.
     Table 1-3. Activating Power Modes
    Power ModeTo Enter ModeTo Turn Back On
    Standby
    Reduced-power/stopped state. Display is off.
    Everything is in a reduced-power state. Network
    devices are maintained. Your current work session
    continues at turn-on (any key or pointer action).Press Fn+S (not W indows 98
    or 2000)
    –or–
    allow time-out.Press any key or move
    a pointing device to
    display the current
    session (Instant-On).
    Suspend
    Low-power/stopped state. Lower power state than
    Standby. Everything is off or in a low-power state.
    Network devices are off. Your previous work session
    resumes at turn-on. For plug-and-play operating
    systems, network connections resume at turn-on.Press blue power button for
    about 1 second
    –or–
    click Start, Shut Down,
    Standby (W indows 98 or
    2000)
    –or–
    click Start, Suspend (W indows
    95)
    –or–
    allow time-out.Press blue power
    button to display the
    current session
    (Instant-On).
    Hibernate
    No-power/stopped state. Session is saved on the
    hard disk. Everything is shut down. Computer
    reboots at turn-on and restores previous session
    and network connections (if plug-and-play).Press Fn+F12
    –or–
    allow time-out.Press blue power
    button to restart and
    restore the previous
    session.
    Off
    No-power/stopped state. Everything is shut down
    (battery continues charging if ac adapter is
    connected). Computer reboots at turn-on and
    restores network connections.Click Start, Shut Down
    –or–
    Press and hold the blue power
    button until the display shuts
    down.Press blue power
    button to restart with a
    new session. 
    						
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