HP OfficeJet Pro K850 User Manual

Accessories
Accessories and cables
HP automatic two-sided printing accessory (duplex unit)C8258A
HP IEEE-1284 A-B Parallel Cable (2 meter)C2950A
HP IEEE-1284 A-B Parallel Cable (3 meter)C2951A
HP USB A-B (2 meter) C6518A
Print servers
HP Jetdirect 170X external print serverJ3258B
HP Jetdirect 300X external print serverJ3263A
HP Jetdirect 500x print server for Fast EthernetJ3265A
HP Jetdirect 175X external print server (USB 1.0)J6035C
HP Jetdirect en3700 Fast Ethernet external print server
(USB...

Supplies
Ink supplies
Ink cartridges
HP 10 BlackC4844A
HP 11 CyanC4836A
HP 11 MagentaC4837A
HP 11 YellowC4838A
HP 13 BlackC4814A
HP 13 CyanC4815A
HP 13 MagentaC4816A
HP 13 Yellow C4817A
Printheads
HP 11 BlackC4810A
HP 11 CyanC4811A
HP 11 MagentaC4812A
HP 11 Yellow C4813A
HP media
To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HP Iron-On
Paper, or HP Greeting Cards, go to 
www.hp.com.
Choose your country/region, and then select Buy or Shopping.
94 Chapter 6   HP supplies and...

7 Support and warranty
The information in Maintaining and troubleshooting suggests solutions to common problems. If your
printer is not operating properly and those suggestions did not solve your problem, try using one of
the following support services to obtain assistance.
ENWW95
 

Obtaining electronic support
You can obtain support from HP from the following electronic sources:
●Web
Visit the Customer Care website on hp.com for the latest software, product, operating system,
and support information: 
www.hp.com/support/officejetprok850.
●Toolbox (Windows)
The Toolbox provides easy, step-by-step solutions to common printing problems. See 
Toolbox
(Windows).
●HP Instant Support
HP Instant Support is a suite of Web-based troubleshooting tools that help you quickly identify,
diagnose,...

Obtaining HP telephone support
During the warranty period, you may obtain assistance from HP Total Care.
Before you call
To assist our HP Total Care Representatives to serve you better, prepare the following information
before calling.
1.Print the printer configuration page. See 
Understanding and printing the configuration page for
instructions on how to print this page. If the printer does not print, get the following information
ready.
●Model number and serial number. (Check the back of the printer.)...

Country/RegionTelephone number
Greater Sao Paolo: (55)-11–4004–7751
CanadaMississauga Area: (905) 206-4663
1–800–474–6836
Central America & The Caribbeanwww.hp.com/support
Chile800-360–999
China021-3881 4518
800–810–3888
ColombiaBogota: 571–606–9191
01–8000–51–4746–8368
Costa Rica0-800-011-1046
Cyprus800 9 2649
Czech Republic810 222 222
Denmarkwww.hp.com/support
Dominican Republic1-800-711-2884
EcuadorAndinatel: 1-999-119 • 800–711–2884
Pacifictel: 1–800–225–528 • 800-711–2884
Egypt(02) 6910602
El...

Country/RegionTelephone number
Korea, Republic of1588 3003
Luxembourgwww.hp.com/support
Malaysia1800 88 8588
MexicoMexico City: 55–5258–9922
Outside Mexico City: 01-800-472–68368
Morocco22 4047 47
Netherlandswww.hp.com/support
New Zealand0800 441 147
Nigeria1 3204 999
Norwaywww.hp.com/support
Panama1-800-711-2884
Paraguay009 800 54 1 0006
Peru0-800-10111
Philippines2 867 3551
Poland22 5666 000
Portugalwww.hp.com/support
Puerto Rico1 877 232 0589
Romania(21) 315 4442
RussiaMoscow: 095 777 3284
St....

Country/RegionTelephone number
United Arabic Emirates (UAE)600 54 47 47
United Kingdomwww.hp.com/support
United States1–800–474–6836 (1-800 HP INVENT)
Uruguay0004–054–177
VenezuelaCaracas: 58–212–278–8666
Outside of Caracas: 0–800–474–68368
Vietnam+ 84 88234530
West Africa + 351 213 17 63 80
100 Chapter 7   Support and warranty ENWW
 

Hewlett-Packard limited warranty statement
HP productDuration of Limited Warranty
Software1 year
Accessories1 year
Ink cartridges6 months*
Printheads1 year*
Printer peripheral hardware (see below for details)1 year
*For more detailed warranty information, see www.hp.com/support/inkjet_warranty.
Extent of limited warranty
1.Hewlett-Packard warrants to the end-user customer that the HP products specified above will be
free from defects in materials and workmanship for the duration specified above, which...

9.HP products may contain remanufactured parts, components, or materials equivalent to new in
performance.
10
.HPs Limited Warranty Statement is valid in any country/region where the covered HP product is
distributed by HP. Contracts for additional warranty services, such as on-site service, are
available from any authorized HP service facility in countries/regions where the product is
distributed by HP or by an authorized importer.
Limitations of warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP...