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HP Officejet Pro 8600 Premium User Manual

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Page 231

• Turn off administrative access over wireless if possible. If you do this, you need to connect tothe router with a wired Ethernet connection when you want to make configuration changes.
• Turn off remote administrative access over the Internet on your router, if possible. You can use Remote Desktop to make an encrypted connection to a computer running behind your
router and make configuration changes from the local computer you are accessing over the
Internet.
• To avoid accidentally connecting to...

Page 232

1.On the computer desktop, click  Start, select  Settings , click Control Panel , and then click
Add/Remove Programs .
- Or -
Click  Start, click  Control Panel , and then double-click Programs and Features .
2. Select the printer name, and then click  Change/Remove or Uninstall/Change .
Follow the onscreen instructions.
3. Disconnect the printer from your computer.
4. Restart your computer.
NOTE: It is important that you disconnect the printer before restarting your computer.
Do not connect the printer...

Page 233

E Printer management tools
This section contains the following topics:
•
Toolbox (Windows)
•
HP Utility (Mac OS X)
•
Embedded web server
Toolbox (Windows)
The Toolbox provides maintenance information about the printer.
NOTE: The Toolbox can be installed from the HP Software CD if the computer meets the
system requirements.
Open the Toolbox
1. From the computer desktop, click the  Start tab, select Programs  or All Programs , click HP,
click the folder for your printer, and then select the icon with your...

Page 234

About cookies
The embedded web server (EWS) places very small text files (cookies) on your hard drive when
you are browsing. These files let the EWS recognize your computer the next time you visit. For
example, if you have configured the EWS language, a cookie helps remember which language
you have selected so that the next time you access the EWS, the pages are displayed in that
language. Though some cookies are cleared at the end of each session (such as the cookie that
stores the selected language),...

Page 235

F How do I?
•Get started
•
Print
•
Scan
•
Copy
•
Fax
•
HP Digital Solutions
•
Work with ink cartridges
•
Solve a problem
How do I? 231
 

Page 236

G Errors (Windows)
Fax memory full
If Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is enabled and the printer
has a problem (such as a paper jam), the printer saves incoming faxes to memory until the
problem is resolved. However, the printer’s memory might fill up with faxes that have not been
printed yet or transferred to the computer.
To solve this problem, resolve any problems with the printer.
For more information, see 
Solve fax problems.
Printer disconnected
The computer cannot...

Page 237

Solution 1: Reinstall the printhead.
For instructions, see 
Reinstall the printhead
CAUTION:The printheads contain electrical contacts that can be damaged easily.
If the problem persists after you reinstall the printhead, contact HP support. For more information,
see 
HP support.
If this error occurs after the printer has been  used for a period of time, try the following
solutions.
Solution 1: Turn the printer off and on.
Turn off the printer, and then turn it on again.
If the problem persists, contact...

Page 238

Paper Mismatch
The paper size or type selected in the printer driver does not match the paper loaded in the
printer. Make sure that the correct paper is loaded in the printer, and then print the document
again. For more information, see 
Load media.
NOTE:If the paper loaded in the printer is the correct size, change the selected paper size
in the printer driver, and then print the document again.
The cartridge cradle cannot move
Something is blocking the ink cartridge cradle (the part of the printer that...

Page 239

To change the printer’s status, complete the following steps.
1.Click  Start, point to  Settings, and then click  Printers or Printers and Faxes .
- Or -
Click  Start, click  Control Panel , and then double-click Printers .
2. If the printers listed in the dialog box are not being displayed in Details view, click the  View
menu, and then click  Details.
3. If the printer is paused, right-click the printer, and click Resume Printing .
4. Try using the printer again.
Document failed to print
The printer...

Page 240

Ink cartridges depleted
The cartridges listed in the message must be replaced to resume printing. HP recommends that
you do not remove an ink cartridge until a replacement is ready to install.
For more information, see 
Replace the ink cartridges.
Ink cartridge failure
The cartridges listed in the message are damaged or have failed.
See 
Replace the ink cartridges.
Printer supply upgrade
The cartridge listed in the message can only be used to upgrade one printer. Click OK to use it on
this printer. If...
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