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HP Officejet 6500A e All in One E710 User Manual

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Page 231

Guidelines for reducing interference on a wireless network
The following tips will help reduce the chances for interference in a wireless network:
• Keep the wireless devices away from large metal objects, such as filing cabinets, and other
electromagnetic devices, such as microwaves and cordless telephones, as these objects can
disrupt radio signals.
• Keep the wireless devices away from large masonry structures and other building structures
as these objects can absorb radio waves and lower signal...

Page 232

5.Insert the HP software CD into your computers CD drive and then start the Setup program.
6.Follow the onscreen instructions.
To uninstall from a Macintosh computer, method 1
1.Open the HP Utility. For instructions, see 
Open HP Utility.
2.Click the Application icon on the toolbar.
3.Double click HP Uninstaller.
Follow the onscreen instructions.
4.After the HP software is uninstalled, restart your computer.
5.To reinstall the HP software, insert the HP software CD into your computers CD drive.
6.On the...

Page 233

E Printer management tools
This section contains the following topics:
•
HP printer software (Windows)
•
HP Utility (Mac OS X)
•
Embedded Web server
HP printer software (Windows)
The HP software provided with the printer provides maintenance information about the printer.
NOTE:The HP printer software can be installed from the HP software CD if the computer
meets the system requirements.
Open the HP software
From the computer desktop, click Start, select Programs or All Programs, select HP, and then
click...

Page 234

This section contains the following topics:
•
About cookies
•
To open the embedded Web server
About cookies
The embedded Web server (EWS) places very small text files (cookies) on your hard drive when
you are browsing. These files let the EWS recognize your computer the next time you visit. For
example, if you have configured the EWS language, a cookie helps remember which language
you have selected so that the next time you access the EWS, the pages are displayed in that
language. Though some cookies...

Page 235

F How do I?
•Get started
•
Print
•
Scan
•
Copy
•
Fax
•
Work with ink cartridges
•
Solve a problem
How do I? 231
 

Page 236

G Errors (Windows)
This list represents some of the errors you might see on your computer screen (Windows) and
how to fix the errors.
•
Fax Memory Full
•
Printer Disconnected
•
Ink Alert
•
Printhead Problem
•
Cartridge Problem
•
Paper Mismatch
•
The cartridge cradle cannot move
•
Paper Jam
•
The printer is out of paper
•
Printer Offline
•
Printer Paused
•
Document failed to print
•
General printer error
•
Door or cover open
•
Previously used ink cartridge installed
Fax Memory Full
If Backup Fax Reception...

Page 237

Ink Alert
The ink cartridge identified in the message is low on ink.
Ink level warnings and indicators provide estimates for planning purposes only. When you receive
a low-ink warning message, consider having a replacement cartridge available to avoid possible
printing delays. You do not need to replace the ink cartridges until print quality becomes
unacceptable.
For information about replacing ink cartridges, see 
Replace the ink cartridges.
For information about ordering ink cartridges, see 
HP...

Page 238

To solve this problem, try the following solutions. Solutions are listed in order, with the most likely
solution first. If the first solution does not solve the problem, continue trying the remaining
solutions until the issue is resolved.
•
Solution 1: Turn the printer off and on
•
Solution 2: Install the ink cartridges correctly
•
Solution 3: Clean the electrical contacts
•
Solution 4: Replace the ink cartridge
Solution 1: Turn the printer off and on
Turn off the printer, and then turn it on again.
If...

Page 239

Paper Mismatch
The paper size or type selected in the printer driver does not match the paper loaded in the
printer.
To solve this problem, try one of the following:
• Load the correct paper in the printer, and then press OK. For more information, see 
Load
media
•
Press the 
 (Cancel) button on the product’s control panel, select a different paper size in
the printer driver, and then print the document again.
The cartridge cradle cannot move
Something is blocking the ink cartridge cradle (the part of...

Page 240

To change the printer’s status, complete the following steps.
1.Click Start, point to Settings, and then click Printers or Printers and Faxes.
- Or -
Click Start, click Control Panel, and then double-click Printers.
2.If the printers listed in the dialog box are not being displayed in Details view, click the View
menu, and then click Details.
3.If the printer is Paused, right-click the printer, and click Resume Printing.
4.Try using the printer again.
Document failed to print
The printer could not print...
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