HP Officejet 4500 User Manual

E Device management tools
This section contains the following topics:
•
Toolbox (Windows)
•
Use the HP Solution Center (Windows)
•
HP Utility (Mac OS X)
•
Embedded Web server (some models only)
Toolbox (Windows)
The Toolbox provides maintenance information about the device.
NOTE:The Toolbox can be installed from the HP Software CD by selecting the full installation
option if the computer meets the system requirements.
Open the Toolbox
• From the HP Solution Center, click the Settings menu, point to Print...

NOTE:On a Macintosh computer, the features available in the HP Utility vary depending on
the selected device.
Ink level warnings and indicators provide estimates for planning purposes only. When you
receive an ink alert message, consider having a replacement cartridge available to avoid
possible printing delays. You do not need to replace cartridges until print quality becomes
unacceptable.
TIP:When the HP Utility is opened, you can gain access to the Dock menu shortcuts by
selecting and holding the...

You can open the embedded Web server by using these methods:
•Web browser: In a supported Web browser on your computer, type the IP address or hostname
that has been assigned to the device.
For example, if the IP address is 123.123.123.123, type the following address into the Web
browser: http://123.123.123.123.
The IP address and hostname for the device are listed on the status report. For more information,
see 
Understand the network configuration page (some models only).
After opening the embedded Web...

F Errors (Windows)
This list represents some of the errors you might see on your computer screen (Windows) and how
to fix the errors.
•
Fax Memory Full
•
Device Disconnected
•
Ink Alert
•
Cartridge Problem
•
Paper Mismatch
•
The cartridge cradle cannot move
•
Paper Jam
•
Paper Jam
•
The printer is out of paper
•
Printer Offline
•
Printer Paused
•
Document failed to print
•
General printer error
•
Align cartridge
Fax Memory Full
If Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is...

Ink level warnings and indicators provide estimates for planning purposes only. When you receive
a low-ink warning message, consider having a replacement cartridge available to avoid possible
printing delays. You do not need to replace the ink cartridges until print quality becomes
unacceptable.
For information about replacing ink cartridges, see 
Replace the ink cartridges.
For information about ordering ink cartridges, see 
HP supplies and accessories.
For information about recycling used ink supplies,...

3.Wait until the print carriage is idle and silent, and then lightly press down on the ink cartridge to
release it.
4.Pull the ink cartridge toward you, out of its slot.
CAUTION:Do not touch the copper-colored contacts or ink nozzles. Doing so can result
in clogs, ink failure, and bad electrical connections.
5.Hold the ink cartridge with the HP logo on top, and reinsert the ink cartridge. Make sure you
push the ink cartridge in firmly until it snaps into place.
6.Close the front access door and check if...

Solution 2: Turn the product off and on
Turn off the product, and then turn it on again.
If the problem persists, try the next solution.
Solution 3: Clean the electrical contacts
Clean the electrical contacts on the ink cartridge. For more information, see Clean the ink cartridge
contacts.
If the problem persists, try the next solution.
Solution 4: Replace the ink cartridge
Replace the indicated ink cartridge. For more information, see HP supplies and accessories.
NOTE:If your cartridge is still under...

Before you try to clear the jam, check the following:
• Make sure that you have loaded paper that meets specifications and that is not wrinkled, folded,
or damaged. For more information, see 
Media specifications.
• Make sure that the product is clean. For more information, see 
Maintain the device.
• Make sure that the ADF is loaded correctly and is not too full. For more information, see 
Load
an original in the automatic document feeder (ADF).
NOTE:Do not load photos in the ADF; this might cause...

Usually, you can resolve such problems by completing the following steps:
1.
Press the 
 (Power) button to turn off the product.
2.Unplug the power cord, and then plug in the power cord again.
3.
Press the 
 (Power) button to turn on the product.
If this problem persists, write down the error code provided in the message, and then contact HP
support. For more information about contacting HP support, see 
HP support.
Align cartridge
The product prompts you to align ink cartridges every time you install or...

Index
Symbols/Numerics
(ADF) automatic document
feeder
clean 22
feeding problems,
troubleshoot 22
A
accessibility 3, 9
accessories
Printer Status Report 125
Self-Test Report 125
warranty 131
acoustic emissions 141
ADF (automatic document
feeder)
capacity 19
load originals 18
ADSL, fax setup with
parallel phone systems 179
after the support period 74
align ink cartridges 66
answer ring pattern
change 53
parallel phone systems 180
answering machine
fax tones recorded 111
set up with fax (parallel
phone...