HP LaserJet Pro P1102 User Manual
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LASERJET PROFESSIONAL P 1100 P ri n t e r series User Guide www.hp.com/support/ljp1100series
Copyright and License © 2011 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Part number: CE651-91008 Edition 1, 3/2011Trademark Credits Adobe ®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Intel® Core™ is a trademark of Intel Corporation in the U.S. and other countries. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.
Conventions used in this guide TIP:Tips provide helpful hints or shortcuts. NOTE: Notes provide important information to explain a concept or to complete a task. CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging the product. WARNING! Warnings alert you to specific procedures that you should follow to avoid personal injury, catastrophic loss of data, or extensive damage to the product. ENWW iii
Table of contents 1 Product basics .................................................................................................................. 1 Product comparison ............................................................................................................ ...... 2 Environmental features ........................................................................................................ ...... 2 Product features .............................................................................................................. ......... 3 Product views ................................................................................................................. ......... 5 Front and left side view .............................................................................................. 5 Back view ................................................................................................................ 7 Serial number and product number location ................................................................. 7 Control-panel layout .................................................................................................. 8 2 Software for Windows ................................................................................................... 11 Supported operating systems for Windows ................................................................................ 12 Supported printer-drivers for Windows ..................................................................................... 12 Priority for print settings ................................................................................................... ....... 13 Change printer-driver settings for Windows ............................................................................... 14 Remove software for Windows ................................................................................................ 15 Use the uninstall utility to remove Wi ndows software ................................................... 15 Use the Windows Control Panel to remove software .................................................... 15 Supported utilities (wireless models only) ................................................................................... 16 Embedded Web server ............................................................................................ 16 3 Use the product with Mac ............................................................................................... 17 Software for Mac .............................................................................................................. ..... 18 Supported operating systems for Macintosh ................................................................ 18 Supported printer drivers for Macintosh ..................................................................... 18 Remove software for Mac ......................................................................................... 18 Priority for print settings for Mac ............................................................................... 18 Change printer-driver settings for Macintosh ............................................................... 19 Software for Mac computers ..................................................................................... 20 HP Printer Utility for Mac ........................................................................... 20 Install software for Mac computer s on a wireless network .............................. 20 ENWW v
Supported utilities for Mac (wireless models only) ........................................................ 21Embedded Web server ............................................................................. 21 Print with Mac ....................................................................................................................... 22 Create and use printing presets in Macintosh ............................................................. 22 Resize documents or print on a custom paper size ....................................................... 22 Print a cover page ................................................................................................... 22 Print multiple pages on one sheet of paper in Macintosh .............................................. 23 Print on both sides (duplex) ...................................................................................... 23 Print on both sides manually ...................................................................... 23 4 Connect the product ........................................................................................................ 25 Supported network operating systems (wireless models only) ....................................................... 26 USB connection ..................................................................................................................... 27 HP Smart Install ....................................................................................................... 27 CD installation ........................................................................................................ 27 Network connection (wireless models only) ............................................................................... 28 Supported network protocols .................................................................................... 28 Install the product on a wireless network with HP Smart Install ...................................... 28 Install the product on a wireless network with the software CD ...................................... 29 Install the software for a product currently on the network ............................................. 29 Perform a peer-to-peer (ad-hoc) wireless installation ..................................................... 30 Turn off the product wireless unit ............................................................................... 30 Configure the network product .................................................................................. 31 Use the Wireless Configuration utility ......................................................... 31 Restore default wireless settings .................................................................. 31 View or change network settings ................................................................ 31 Set or change the ne twork password .......................................................... 32 IP address ............................................................................................... 32 Link speed setting ..................................................................................... 32 5 Paper and print media ................................................................................................... 33 Understand paper and print media use ..................................................................................... 34 Special paper or print me dia guidelines ................................................................................... 35 Change the print driver to match the media type and size ........................................................... 36 Supported paper sizes ......................................................................................................... ... 37 Supported paper types and tray capacity ............ ...................................................................... 38 Supported paper and print media types ..................................................................... 38 Tray and bin capacity .............................................................................................. 38 Paper orientation for loading trays ........................................................................................... 40 Load paper trays .............................................................................................................. ...... 40 Priority feed slot ...................................................................................................... 40 vi ENWW
Input tray ............................................................................................................... 40Tray adjustment for short media (base models only) ...................................... 41 6 Print tasks ................................................................................................................ ...... 43 Cancel a print job ............................................................................................................ ...... 44 Stop the current print job from the control panel (wireless models only) .......................... 44 Stop the current print job from the software program ................................................... 44 Print with Windows ............................................................................................................ .... 45 Open the Windows printer driver .............................................................................. 45 Get help for any print option with Windows ............................................................... 45 Change the number of print copies with Windows ...................................................... 45 Print colored text as black with Windows ................................................................... 45 Save custom print settings for reuse with Windows ...................................................... 46 Use a printing quick set ............................................................................. 46 Create a custom printing quick set .............................................................. 46 Improve print quality with Windows .......................................................................... 46 Select a page size .................................................................................... 46 Select a custom page size .......................................................... 46 Select a paper type .................................................................................. 46 Select the print resolution ........................................................................\ .. 47 Print the first or last page on different paper with Windows .......................................... 47 Scale a document to fit page size with Windows ........................................................ 47 Add a watermark to a document with Windows ......................................................... 47 Print on both sides (duplex) with Windows ................................................................. 48 Manually print on both sides (duplex) ......................................................... 48 Create a booklet with Windows ................................................................................ 49 Print multiple pages per sheet with Windows .............................................................. 50 Select page orientation with Windows ....................................................................... 50 Use HP ePrint .......................................................................................................... 50 Use HP Cloud Print ................................................................................... 50 Use HP Direct Print (wireless mo dels only) ................................................... 51 Use AirPrint ............................................................................................. 52 7 Manage and maintain the product .................................................................................. 55 Print the information pages ......................... .......................................................................... ... 56 Configuration page ................................................................................................. 56 Supplies status page ................................................................................................ 56 Demo page ............................................................................................................ 56 Use the HP Embedded Web Server (wireless models only) .......................................................... 57 Open the HP Embedded Web Server by using a network connection ............................ 57 HP Embedded Web Server sections ........................................................................... 58 ENWW vii
Information tab ........................................................................................ 58 Settings tab ............................................................................................. 58 Networking tab ........................................................................................ 58 HP Smart Install tab .................................................................................. 58 Links ....................................................................................................... 58 Economy settings .............................................................................................................. ..... 59 Auto-Off mode ........................................................................................................ 59 Print with EconoMode .............................................................................................. 59 Manage supplies and accessories ............................................................................................ 60 Check and order supplies ........................................................................................ 60Print-cartridge storage ............................................................................... 60 HP policy on non-HP print cartridges ........................................................... 60 HP fraud hotline and Web site ................................................................... 60 Recycle supplies ....................................................................................... 60 Replacement instructions .......................................................................................... 61 Redistribute toner ..................................................................................... 61 Replace the print cartridge ........................................................................ 62 Replace the pickup roller ........................................................................... 65 Replace the separation pad ....................................................................... 68 Clean the product ............................................................................................................. ..... 71 Clean the pickup roller ............................................................................................. 71 Clean the paper path .............................................................................................. 72 Clean the print-cartridge area ................................................................................... 73 Clean the exterior ................................................................................................... 75 Product updates ............................................................................................................... ...... 75 8 Solve problems ............................................................................................................. .. 77 Solve general problems ........................................................................................................ .. 78 Troubleshooting checklist .......................................................................................... 78 Factors that affect prod uct performance ..................................................................... 79 Interpret control-panel light patterns ........................................................................................ .. 80 Clear jams .................................................................................................................... ........ 83 Common causes of jams .......................................................................................... 83 Jam locations .......................................................................................................... 84 Clear jams from the input tray ................................................................................... 84 Clear jams from the output areas ...........................................................................\ ... 87 Clear jams from inside the product ............................................................................ 89 Solve repeated jams ................................................................................................ 90 Change the jam recovery setting ............................................................................... 90 Solve paper-handling problems ...................... .......................................................................... 91 Solve image-quality problems .................................................................................................. 93 viii ENWW