HP LaserJet P3005x User Manual
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Copyright and License © 2006 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Part number: Q7812-90911 Edition 1, 10/2006 Trademark Credits Adobe ®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Linux is a U.S. registered trademark of Linus Torvalds. Microsoft ®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation. UNIX ® is a registered trademark of The Open Group. ENERGY STAR ® and the ENERGY STAR logo® are U.S. registered marks of the United States Environmental Protection Agency.
Table of contents 1 Device basicsDevice comparison ............................................................................................................. .................. 2 Features comparison .......................................................................................................... ................. 3 Walkaround .................................................................................................................... ...................... 5 Device parts .................................................................................................................. ....... 5 Interface ports ............................................................................................................... ....... 6 Device software ............................................................................................................... ..................... 7 Supported operating systems .............................................................................................. 7 Supported printer drivers ..................................................................................................... 7 Select the correct printer driver ........................ .................................................................... 7 Driver Autoconfiguration ...... ................................................................................ 8 Update Now ........................................................................................................ 8 HP Driver Preconfiguration ................................................................................. 8 Priority for print settings ................................................................................................... .... 8 Open the printer drivers ...................................................................................................... . 9 Software for Macintosh computers ...................................................................................... 9 Remove software from Macintosh operating systems ...................................... 10 Utilities ................. ........................... .............................................................. ..................... 10 HP Web Jetadmin ............................................................................................. 10 Embedded Web server ..................................................................................... 10 HP Easy Printer Care software ......................................................................... 11 Supported operating systems ........................................................... 11 Supported browsers ......................................................................... 11 Other components and utilities .......................................................................... 11 2 Control panel Overview ...................................................................................................................... ...................... 14 Control-panel layout .......................................................................................................... ................. 15 Use the control-panel menus ................................................................................................... .......... 17 Use the menus ................................................................................................................. .. 17 Show Me How menu .............................................................................................................. ............ 18 Retrieve Job menu ............................................................................................................ ................ 19 Information menu .............................................................................................................. ................. 20 Paper Handling menu ........................................................................................................... .............. 21 Configure Device menu ......................................................................................................... ............. 22 Print submenu ................................................................................................................. ... 22 Print Quality submenu ....................................................................................................... 2 4 System Setup submenu ..................................................................................................... 27 I/O submenu ................................................................................................................... ... 31 ENWW iii
Resets submenu ................................................................................................................ 32 Diagnostics menu .............................................................................................................. ................. 33 Service menu .................................................................................................................. ................... 33 Change device-control-panel configuration settings .......................................................................... 3 4 Change control-panel settings ........................................................................................... 34 Change a control-panel setting ......................................................................... 34 Show address .................................................................................................................. .. 34 Tray-behavior options ........................................................................................................ 35 Sleep Delay ................................................................................................................... .... 35 Personality ................................................................................................................... ...... 36 Clearable warnings ............................................................................................................ 37 Auto continue ................................................................................................................. .... 37 Cartridge low ................................................................................................................. ..... 37 Cartridge-out response ...................................................................................................... 3 8 Jam recovery .................................................................................................................. ... 38 RAM disk ...................................................................................................................... ..... 39 Language ...................................................................................................................... ..... 39 3 Input/output (I/O) configuration Parallel configuration ........................................................................................................ .................. 42 USB configuration ............................................................................................................. ................. 43 Connect the USB cable ..................................................................................................... 43 Network configuration ......................................................................................................... ................ 44 Manually configure TCP/IP parameters from the control panel ......................................... 44 Set an IPv4 address .......................................................................................... 44 Set the subnet mask ......................................................................................... 44 Set the default gateway ..................................................................................... 45 Disable network protocols (optional) .................................................................................. 45 Disable IPX/SPX ................... ............................. ................ ......................... ...... 46 Disable AppleTalk ............................................................................................. 46 Disable DLC/LLC .............................................................................................. 46 Enhanced I/O (EIO) configuration ...................................................................................... 47 HP Jetdirect EIO print servers ........................................................................... 47 4 Media and trays General guidelines for media .................................................................................................. ........... 50 Paper to avoid ................................................................................................................ .... 50 Paper that can damage the device .................................................................................... 50 General media specifications ............................................................................................. 51 Media considerations .......................................................................................................... ............... 52 Envelopes ..................................................................................................................... ..... 52 Envelopes with double side seams ................................................................... 52 Envelopes with adhesive strips or flaps ............................................................ 53 Envelope margins ............................................................................................. 53 Envelope storage .............................................................................................. 53 Labels ........................................................................................................................ ........ 53 Label construction ............................................................................................. 54 Transparencies ................................................................................................................ .. 54 Card stock and heavy media ............................................................................................. 54 Card stock construction ..................................................................................... 55 iv ENWW
Card stock guidelines ........................................................................................ 55 Letterhead and preprinted forms ....................................................................................... 55 Select print media ............................................................................................................ ................... 57 Supported media sizes ...................................................................................................... 57 Supported media types ...................................................................................................... 58 Printing and paper-storage environment ........................................................................................ .... 59 Load media .................................................................................................................... ..................... 60 Load tray 1 (multipurpose tray) .......................................................................................... 60 Customize tray 1 operation ................................................................................................ 62 Load tray 2 and optional tray 3 ......................................................................................... 62 Load special media ............................................................................................................ 64 Control print jobs ............................................................................................................ .................... 66 Source ........................................................................................................................ ....... 66 Type and Size ................................................................................................................. ... 66 Select output bins ............................................................................................................ ................... 68 Print to the top output bin ................................................................................................... 68 Print to the rear output bin ................................................................................................. 69 5 Print Use features in the Windows device driver ..................................................................................... ... 72 Create and use quick sets ................................................................................................. 72 Use watermarks ................................................................................................................ . 73 Resize documents ............................................................................................................. 73 Set a custom paper size from the printer driver ................................................................. 73 Use different paper and printing covers ............................................................................. 74 Print a blank first page ...................................................................................................... . 74 Print multiple pages on one sheet of paper ....................................................................... 74 Print on both sides of the paper ......................................................................................... 75 Use automatic duplex printing ........................................................................... 76 Print on both sides manually ............................................................................. 76 Layout options for printing on both sides ..... ..................................................... 76 Use the Services tab .......................................................................................................... 77 Use features in the Macintosh device driver ................................................................................... ... 78 Create and use presets ..................................................................................................... 78 Print a cover page ............................................................................................................ .. 78 Print multiple pages on one sheet of paper ....................................................................... 79 Print on both sides of the paper ......................................................................................... 79 Cancel a print job ............................................................................................................ ................... 81 Stop the current print jo b from the printer control panel .................................................... 81 Stop the current print job from the software program ........................................................ 81 Manage stored jobs ............................................................................................................ ................ 82 6 Manage and maintain the device Use information pages ......................................................................................................... .............. 84 Configure e-mail alerts ....................................................................................................... ................ 86 Use the HP Easy Printer Care software ......................................................................................... .... 87 Open the HP Easy Printer Care software .......................................................................... 87 HP Easy Printer Care software sections ............................................................................ 87 Use the embedded Web server ................................................................................................... ....... 89 Open the embedded Web server by using a network connection ..................................... 89 ENWW v
Embedded Web server sections ........................................................................................ 89 Use HP Web Jetadmin software .................................................................................................. ...... 92 Use the HP Printer Utility for Macintosh ...................................................................................... ....... 93 Open the HP Printer Utility ................................................................................................. 9 3 HP Printer Utility features .................................................................................................. 93 Manage supplies ............................................................................................................... ................. 95 Supplies life ................................................................................................................. ...... 95 Approximate print-cartridge replacement intervals ............................................................ 95 Manage the print cartridge ................................................................................................. 95 Print-cartridge storage ....................................................................................... 95 Use genuine HP print cartridges ....................................................................... 95 HP policy on non-HP print cartridges ................................................................ 95 Print-cartridge authentication ............................................................................ 96 HP fraud hotline and Web site .......................................................................... 96 Replace supplies and parts .................................................................................................... ............ 97 Supply replacement guidelines .......................................................................................... 97 Change the print cartridge ................................................................................................. 97 Clean the device .............................................................................................................. ................. 100 Clean the exterior ............................................................................................................ 100 Clean the paper path ....................................................................................................... 10 0 7 Problem solving Problem-solving checklist ..................................................................................................... ............ 102 Factors that affect device performance ........................................................................... 102 Problem-solving flowchart ..................................................................................................... ........... 103 Step 1: Does READY appear on the control-panel display? ........................................... 103 Step 2: Can you print a configuration page? .................................................................. 103 Step 3: Can you print from a program? .......................................................................... 104 Step 4: Does the job print as expected? .......................................................................... 105 Step 5: Does the device select the trays? ....................................................................... 106 Solve general print problems .................................................................................................. .......... 108 Control-panel message types ................................................................................................... ........ 111 Control-panel messages ........................................................................................................ .......... 112 Common causes of jams ......................................................................................................... ......... 127 Jam locations ................................................................................................................. .................. 128 Jam recovery .................................................................................................................. . 128 Clear jams .................................................................................................................... .................... 129 Clear jams from the input-tray areas ............................................................................... 129 Clear jams from the print-cartridge area .......................................................................... 130 Clear jams from the output-bin areas .............................................................................. 131 Clear jams from the optional duplexer ............................................................................. 133 Solve repeated jams ........................................................................................................ 13 4 Solve print-quality problems .................................................................................................. ........... 136 Print-quality problems associated with media .................................................................. 136 Print-quality problems associated with the environment .................................................. 136 Print-quality problems associated with jams .................................................................... 136 Image defect examples .................................................................................................... 136 Light print (partial page) .................................................................................................. 138 Light print (entire page) ................................................................................................... 138 Specks ............... ....................................................................... ....................... ............... 138 vi ENWW
Dropouts ......................................................................................................................... 139 Lines ........................................................................................................................ ....... 139 Gray background ............................................................................................................ 1 40 Toner smear .................................................................................................................. . 140 Loose toner .................................................................................................................. ... 141 Repeat defects ............................................................................................................... . 141 Repeat image ................................................................................................................. 142 Misformed characters ..................................................................................................... 142 Page skew ..................................................................................................................... .. 142 Curl or wave ................................................................................................................. ... 143 Wrinkles or creases ........................................................................................................ 1 43 Vertical white lines ......................................................................................................... . 144 Tire tracks .................................................................................................................. ..... 144 White spots on black ....................................................................................................... 1 45 Scattered lines .............................................................................................................. .. 145 Blurred print ................................................................................................................ .... 146 Random image repetition ................................................................................................ 146 Solve network print problems .................................................................................................. ......... 148 Solve common Windows problems ................................................................................................ . 149 Solve common Macintosh problems ............................................................................................... . 150 Solve Linux problems .......................................................................................................... ............. 152 Solve common PostScript problems .............................................................................................. .. 153 General problems ............................................................................................................ 1 53 Appendix A Supplies and accessories Order parts, accessories, and supplies ........................................................................................ .... 156 Order directly from HP ..................................................................................................... 15 6 Order through service or support providers ....... .............................................................. 156 Order directly through the embedded Web serv er (for devices that are connected to a network) ...................................................................................................................... ..... 156 Order through the embedded Web server ...................................................... 156 Order directly through the HP Easy Printer Ca re software (for devices that are directly connected to a computer) ................................................................................................ 156 Part numbers .................................................................................................................. .................. 157 Paper-handling accessories ............................................................................................ 157 Print cartridge ............................................................................................................... ... 157 Memory ........................................................................................................................ .... 157 Cables and interfaces ...................................................................................................... 15 7 Print media ................................................................................................................... .... 158 Appendix B Service and support Hewlett-Packard limited wa rranty statement .................................................................................... 161 Print cartridge limited warranty statement .................................................................................... .... 162 HP Customer Care .............................................................................................................. ............. 163 Online Services ............................................................................................................... . 163 Telephone support ........................................................................................................... 1 63 Software utilities, drivers, and el ectronic information ....................................................... 163 HP direct ordering for accessories or supplies ................................................................ 163 HP service information ..................................................................................................... 16 3 HP service agreements ................................................................................................... 163 ENWW vii
HP Easy Printer Care software ........................................................................................ 164 HP support and information for Macintosh computer s ..................................................... 164 HP maintenance agreements ..................................................................................................... ...... 165 On-site service agreements ............................................................................................. 165 Next-day on-site service .................................................................................. 165 Weekly (volume) on-site service ..................................................................... 165 Repacking the device ...................................................................................................... 165 Extended warranty ........................................................................................................... 1 66 Appendix C Specifications Physical specifications ....................................................................................................... .............. 168 Electrical specifications ..................................................................................................... ............... 169 Acoustic specifications ....................................................................................................... .............. 169 Operating environment ......................................................................................................... ............ 170 Appendix D Regula tory information FCC regulations ............................................................................................................... ................ 172 Environmental product stewardship program .................... ............................................................... 173 Protecting the environment .............................................................................................. 173 Ozone production ............................................................................................................ 1 73 Power consumption ......................................................................................................... 173 Toner consumption .......................................................................................................... 17 3 Paper use ..................................................................................................................... ... 173 Plastics ...................................................................................................................... ...... 173 HP LaserJet print supplies ............................................................................................... 173 HP print supplies returns and recycling program information .......................................... 174 Paper ......................................................................................................................... ...... 174 Material restrictions ......................................................................................................... . 174 Disposal of waste equipment by users in private households in the European Union ......................................................................................................................... ...... 175 Material Safety Data Sheet (MSDS) ................................................................................ 175 For more information ....................................................................................................... 17 5 Declaration of conformity ..................................................................................................... ............. 177 Declaration of conformity ................................................................................................. 177 Safety statements ............................................................................................................. ................ 178 Laser safety .................................................................................................................. ... 178 Canadian DOC regulations .............................................................................................. 178 VCCI statement (Japan) .................................................................................................. 178 Power cord statement (Japan) ............................ ............................................................. 178 EMI statement (Korea) ..................................................................................................... 178 Laser statement for Finland ............................................................................................. 178 Appendix E Work with memory and print server cards Overview ...................................................................................................................... .................... 182 Install memory ................................................................................................................ .................. 183 Install device memory ...................................................................................................... 18 3 Check DIMM installation ....................................................................................................... ............ 187 Save resources (permanent resources) ......................................................................................... . 188 Enable memory for Windows ..................................................................................................... ...... 189 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