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HP LaserJet P3005d User Manual

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Page 141

Clear jams
When clearing jams, be very careful not to tear the media. If a small piece of media remains in the device,
it could cause additional jams.
The SHOW ME HOW  control-panel menu includes a page that shows how to clear jams. See 
Show Me
How menu.
Clear jams from  the input-tray areas
NOTETo remove media from the tray 1 area, slowly pull the media out of the device. For all
other trays, complete the following procedure.
1. Slide the tray out of the device, and re move any damaged paper from the...

Page 142

3.Before replacing the tray, make sure the paper is fl at in the tray at all four corners and below the
tabs on the guides.
4. Open and close the top cover to clear the jam message.
If a jam message persists, there is still media in  the device. Look for media in other locations.
Clear jams from the print-cartridge area
1.Open the top cover and remove the print cartridge.
CAUTION To prevent damage to the print cartridge, do not expose it to light for more than
a few minutes.
130 Chapter 7   Problem...

Page 143

2.Slowly pull the media out of the device. Be careful to not tear the media.
CAUTION Avoid spilling loose toner. Use a dry, lint-fr ee cloth, to clean any toner that might
have fallen into the device. If  loose toner falls into the device, it might cause temporary
problems with print quality. Loose toner should  clear from the paper path after a few pages
are printed. If toner gets on yo ur clothing, wipe it off with a dry cloth and wash clothing in
cold water. (Hot water  sets toner into fabric.)...

Page 144

2.Slightly lift up the rear door, and then, on the inside of the door, lift up on the middle portion of the
black assembly to release the clips. Let the rear door drop completely open.
3.Grasp both sides of the media, and slowly pull th e media out of the device. (There might be loose
toner on the media.  Be careful not to spill it on  yourself or into the device.)
NOTEIf media is difficult to remove, try openi ng the top cover and removing the print
cartridge to release pressure on the media.
132...

Page 145

4.Close the rear door. (The clips automatically return to their original positions when the rear door is
closed.)
5.Open and close the top cover to clear the jam message.
If a jam message persists, there is still media in the device. Look for media in other locations.
Clear jams from th e optional duplexer
1.Remove tray 2 from the device.
2.Push the green button on the top right front of  the tray 2 opening to access the duplex paper path.
ENWW Clear jams 133
 

Page 146

3.Reach in and pull out the jammed paper.
4.Push the bottom of the duplex access plate back up until it clicks into place on both sides (both
sides need to be engaged).
5.Reinstall tray 2.
Solve repeated jams
If jams occur frequently, try the following actions:
●Check all the jam locations. A piece of media might be stuck somewhere in the device.
● Check that media is correctly loaded in the trays, that the trays are correctly adjusted for the loaded
media size, and that the 
trays are not overfilled.
●...

Page 147

●Try printing to a different output bin.
● The sheets might be sticking together. Try bending the stack to separate each sheet. Do not fan
the stack.
● If you are printing from tray 1, try fe
eding fewer sheets of media at a time.
● If you are printing small sizes (such as index card
s), make sure that the media is oriented correctly
in the tray.
● Turn over the media stack in the tray. Also, try rotating the stack 180°.
● Try rotating media to feed through the device from a different orientation.
●...

Page 148

Solve print-quality problems
This section helps you define print-quality problems and what to do to correct them. Often print- quality
problems can be handled easily by making sure that  the device is correctly maintained, using print media
that meets HP specifications, or running a cleaning page.
Print-quality problems  associated with media
Some print-quality problems arise fr om the use of inappropriate media.
● Use media that meets HP specifications. See 
Media considerations
.
● The surface of the...

Page 149

See Light print (partial
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See Light print (entire
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See SpecksSee SpecksSee Dropouts
See DropoutsSee Dropouts
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See LinesSee Gray backgroundSee Toner smear
See Loose tonerSee Repeat defects
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Page 150

NOTEThese examples depict letter-size medi a that has passed through the device.
Light print (partial page)
1.Make sure that the print ca rtridge is fully installed.
2. The toner level in the prin t cartridge might be low. Replace the print cartridge.
3. The media might not meet HP specifications (for  example, the media is too moist or too rough).
See 
Media considerations .
Light print (entire page)
1.Make sure that the print ca rtridge is fully installed.
2. Make sure that the  ECONOMODE setting is...
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