HP LaserJet P2035 User Manual
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Copyright and License © 2008 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Part number: CE461-90902 Edition 1, 10/2008 Trademark Credits Adobe ®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Intel® Core™ is a trademark of Intel Corporation in the U.S. and other countries. Microsoft®, Windows®, and Windows®XP are U.S. registered trademarks of Microsoft Corporation. Windows Vista™ is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. UNIX ® is a registered trademark of The Open Group. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.
Table of contents 1 Product basicsProduct comparison ............................................................................................................ ................. 2 HP LaserJet P2030 Series models ...................................................................................... 2 Product features .............................................................................................................. ..................... 3 Product walkaround ............................................................................................................ .................. 4 Front view .................................................................................................................... ........ 4 Rear view ..................................................................................................................... ........ 5 Interface ports ............................................................................................................... ....... 6 Model and serial-number label location ............................................................................... 7 2 Control panel 3 Software for Windows Supported operating systems for Windows ....................................................................................... . 12 Supported printer drivers for Windows ......................................................................................... ...... 12 Priority for print settings ................................................................................................... ................... 13 Change printer-driver settings for Windows .................................................................................... ... 14 Remove software for Windows ................................................................................................... ........ 14 Supported utilities for Windows ............................................................................................... ........... 15 Status Alerts software ........................................................................................................ 15 Supported network utilities for Windows ....................................................................................... ..... 15 Embedded Web server ...................................................................................................... 15 Software for other operating systems .......................................................................................... ....... 15 4 Use the product with Macintosh Software for Macintosh ........................................................................................................ ............... 18 Supported operating systems for Macintosh ..................................................................... 18 Change printer-driver settings for Macintosh ..................................................................... 18 Software for Macintosh computers .................................................................................... 19 HP Printer Utility ................................................................................................ 19Open the HP Printer Utility ............................................................... 19 Supported utilities for Macintosh ........................................................................................ 19 Embedded Web server ..................................................................................... 19 Use features in the Macintosh printer driver ....................................................................................... 20 ENWW iii
Print ................................................................................................................................... 20 Create and use printing presets in Macintosh ................................................... 20 Resize documents or print on a custom paper size .......................................... 20 Print a cover page ............................................................................................. 20 Use watermarks ................................................................................................ 21 Print multiple pages on one sheet of paper in Macintosh . ................................ 21 Print on both sides of the page (duplex printing) ............................................... 22 Use the Services menu ..................................................................................... 22 5 Connectivity USB and parallel connections .................................................................................................. .......... 24 Network configuration ......................................................................................................... ................ 25 Supported network protocols ............................................................................................. 25 Install the product on a network ......................................................................................... 26 Configure the network product ........................................................................................... 26 View or change network settings ...................................................................... 26 Set or change the network password ................................................................ 27 IP address ......................................................................................................... 27Link speed setting ............................................................................. 27 6 Paper and print media Understand paper and print media use .......................................................................................... .... 30 Supported paper and print media sizes .............................................................................................. 31 Custom paper sizes ............................................................................................................ ................ 32 Supported paper and print media types ............................................................................................. 33 Tray and bin capacity ......................................................................................................... ................ 34 Special paper or print media guidelines ....................................................................................... ...... 35 Load trays .................................................................................................................... ....................... 36 Paper orientation for loading trays ..................................................................................... 36 Tray 1 ........................................................................................................................ ......... 37 Tray 2 ........................................................................................................................ ......... 38 Load A6-size paper ........................................................................................... 38 Manual feed ................................................................................................................... .... 39 Configure trays ............................................................................................................... .................... 39 Use paper output options ..................................................................................................... ............. 40 Print to the top (standard) output bin ................................................................................. 40 Print to the straight-through paper path (rear output) ........................................................ 41 7 Use product features EconoMode ..................................................................................................................... ................... 44 Quiet mode .................................................................................................................... ..................... 45 8 Print tasks iv ENWW
Cancel a print job ............................................................................................................................... 48 Stop the current print job from the control panel ................................................................ 48 Stop the current print job from the software program ........................................................ 48 Use features in the Windows printer driver .................................................................................... .... 49 Open the printer driver ....................................................................................................... 49 Use Quick Sets ................................................................................................................ .. 49 Set paper and quality options ............................................................................................ 50 Set document effects ......................................................................................................... 50 Set document finishing options .......................................................................................... 51 Obtain support and product-status information .................................................................. 52 Set advanced printing options ........................................................................................... 53 9 Manage and maintain the product Print the information pages ................................................................................................................ 56 Demo page ..................................................................................................................... ... 56 Configuration page ............................................................................................................ 56 Supplies Status page ......................................................................................................... 56 Manage a network product ...................................................................................................... ........... 57 Embedded Web server ...................................................................................................... 57 Open the embedded Web server ...................................................................... 57 Information tab .................................................................................................. 57 Settings tab ....................................................................................................... 58 Networking tab .................................................................................................. 58 Links .................................................................................................................. 58 Secure the embedded Web server .................................................................................... 58 Lock the product .............................................................................................................. ................... 59 Manage supplies ................................................................................................................................ 60 Supplies life ................................................................................................................. ...... 60 Manage the print cartridge ................................................................................................. 60 Print-cartridge storage ....................................................................................... 60 Use genuine HP print cartridges ....................................................................... 60 HP policy on non-HP print cartridges ................................................................ 60 Print-cartridge authentication ............................................................................ 60 HP fraud hotline and Web site .......................................................................... 60 Replace supplies and parts .................................................................................................... ............ 62 Supply replacement guidelines .......................................................................................... 62 Redistribute toner ............................................................................................................ .. 62 Change the print cartridge ................................................................................................. 63 Clean the product ............................................................................................................. .................. 65 Clean the print-cartridge area ............................................................................................ 65 Clean the paper path ......................................................................................................... 67 Clean the Tray 1 pickup roller ............................................................................................ 68 Clean the Tray 2 pickup roller ............................................................................................ 72 ENWW v
10 Solve problemsSolve general problems ...................................................................................................................... 76 Troubleshooting checklist .................................................................................................. 76 Factors that affect product performance ............................................................................ 77 Restore factory settings ...................................................................................................... ................ 77 Status-light patterns ......................................................................................................... .................. 78 Status-alert messages ......................................................................................................... ............... 84 Jams .......................................................................................................................... ......................... 86 Common causes of jams ................................................................................................... 86 Jam locations ................................................................................................................. .... 87 Clear jams .......................................................................................................................... 87 Internal areas .................................................................................................... 87Print-cartridge area and paper path .................................................. 87 Input trays ......................................................................................................... 89 Tray 1 ............................................................................................... 89 Tray 2 ............................................................................................... 90 Output bins ........................................................................................................ 92 Solve print-quality problems .................................................................................................. ............. 94 Print-quality problems associated with paper .................................................................... 94 Print-quality problems associated with the environment .................................................... 94 Print-quality problems associated with jams ...................................................................... 94 Adjust print density .......................................................................................................... .. 95 Image defect examples ...................................................................................................... 96 Light print or faded ............................................................................................ 96 Toner specks ..................................................................................................... 96 Dropouts ............................................................................................................ 96 Vertical lines ...................................................................................................... 97 Gray background ............................................................................................... 97 Toner smear ...................................................................................................... 97 Loose toner ....................................................................................................... 97 Vertical repetitive defects .................................................................................. 98 Misformed characters ........................................................................................ 98 Page skew ......................................................................................................... 98 Curl or wave ...................................................................................................... 98 Wrinkles or creases ........................................................................................... 99 Toner scatter outline ......................................................................................... 99 Solve performance problems .................................................................................................... ....... 100 Solve connectivity problems ................................................................................................... .......... 101 Solve direct-connect problems ........................................................................................ 101 Solve network problems .................................................................................................. 101 Solve common Windows problems ................................................................................................ . 103 Solve common Macintosh problems ............................................................................................... . 104 Solve Linux problems .......................................................................................................... ............. 106 vi ENWW
Appendix A Supplies and accessoriesOrder parts, accessories, and supplies ........................................................................................ .... 108 Order directly from HP ..................................................................................................... 10 8 Order through service or support providers ..................................................................... 108 Part numbers .................................................................................................................. .................. 109 Print cartridges .............................................................................................................. ... 109 Cables and interfaces ...................................................................................................... 10 9 Appendix B Service and support Hewlett-Packard limited warranty statement .................................................................................... 112 Print cartridge limited warranty statement .................................................................................... .... 113 End User License Agreement .................................................................................................... ...... 114 Customer self-repair warranty service ......................................................................................... ..... 116 Customer support .............................................................................................................. ............... 117 HP maintenance agreements ..................................................................................................... ...... 118 On-site service agreements ............................................................................................. 118 Next-day on-site service .................................................................................. 118 Weekly (volume) on-site service ..................................................................... 118 Repack the product .......................................................................................................... 1 18 Extended warranty ........................................................................................................... 1 18 Appendix C Specifications Physical specifications ....................................................................................................... .............. 120 Power consumption and acoustic emissions .................................................................................... 1 20 Operating environment ......................................................................................................... ............ 120 Appendix D Regulatory information FCC regulations ............................................................................................................... ................ 122 Environmental product stewar dship program ................................................................................... 1 23 Protecting the environment .............................................................................................. 123 Ozone production ............................................................................................................ 1 23 Power consumption ......................................................................................................... 123 Toner consumption .......................................................................................................... 12 3 Paper use ..................................................................................................................... ... 123 Plastics ...................................................................................................................... ...... 123 HP LaserJet print supplies ............................................................................................... 123 Return and recycling instructions ..................................................................................... 124 United States and Puerto Rico ........................................................................ 124Multiple returns (more than one cartridge) ..................................... 124 Single returns ................................................................................. 124 Shipping .......................................................................................... 124 Non-U.S. returns ............................................................................................. 124 Paper ......................................................................................................................... ...... 124 ENWW vii
Material restrictions .......................................................................................................... 124 Disposal of waste equipment by users in private households in the European Union ......................................................................................................................... ...... 125 Material Safety Data Sheet (MSDS) ................................................................................ 125 For more information ....................................................................................................... 12 5 Declaration of conformity ..................................................................................................... ............. 126 Declaration of conformity ................................................................................................. 126 Safety statements ............................................................................................................. ................ 127 Laser safety .................................................................................................................. ... 127 Canadian DOC regulations .............................................................................................. 127 VCCI statement (Japan) .................................................................................................. 127 Power cord statement (Japan) ......................................................................................... 127 EMI statement (Korea) ..................................................................................................... 127 Laser statement for Finland ............................................................................................. 128 Substances Table (China) ............................................................................................... 129 Index ......................................................................................................................... ........................................ 131 viii ENWW