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HP LaserJet 9050N User Manual

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Page 141

ENWWSolving common printer issues139
Printer draws paper from 
the wrong tray.●Be sure your program is selecting the correct paper size or type.
●Make sure that the driver for your program is correctly installed, 
configured, and capable of requesting the appropriate paper size 
and type.
●The size of paper requested is no t loaded in the tray selected. The 
printer draws paper from the next default tray that contains the 
correct size. Load the correct paper in the tray and make sure the 
tray is...

Page 142

140Chapter 6 Problem solving ENWW
Printer prints wrong fonts or 
for mats.●The font is not present in the printer and must be downloaded from 
your program, or the proper font  DIMM must be installed. Check 
your program to make sure the correct printer driver has been 
installed and configured. To veri fy that the font you want is 
available, print a PS or PCL font list (see  Information menu).
●Your software selected a substitute font for one that is not available 
in the printer. (See your soft ware...

Page 143

ENWWSolving common printer issues141
The Macintosh computer is 
not communicating with the 
printer.●Make sure that READY appears on the printer control panel.
●Make sure that the correct printer driver is selected in the left half 
of the Chooser.  Then make sure that the correct printer name is 
selected (highlighted) on the right half of the  Chooser. An icon will 
appear next to the printer name after the driver has been set up 
and configured with the PPD.
●If the printer resides on a network with...

Page 144

142Chapter 6 Problem solving ENWW
Using the embedded Web server
Home pages
The home pages of the embedded Web server are the informational pages for the printer. These 
include:
●Printer status page
This page shows the printer control panel and any current message. The control-panel 
status lights and buttons also appear, so you can change the printer control-panel menu 
settings from this page. Consumable life levels and the input tray media configuration also 
appear.
●Configuration page 
The printer...

Page 145

ENWW Using the embedded Web server143
Device pages
Use the device pages of the embedded Web server to configure the printer from your computer. 
These pages can be password protected. Always consult with your network administrator before 
changing the printer configuration.
●Configure printer page
This page is where you configure all printer settings.
●Alerts page
This page is where you configure notification recipients for various printer events.
●E-mail page 
The e-mail addresses of notification...

Page 146

144Chapter 6 Problem solving ENWW
Printing information pages
From the printer control panel, you can print these pages, which contain information about the 
printer configuration:
●Menu map
●Configuration page
●Supplies Status page
●Usage page
●File Directory page
●PCL Driver or PS Driver font list
To print an information page
1Press .
2 Use   or   to scroll to  Information and then press  .
3 Use   or   to scroll to the information page you want and then press  .
To print a configuration page
1Press .
2...

Page 147

ENWW Checking the printer configuration145
Checking the printer configuration
Information about printer configuration can be found in the Getting Started Guide that came with 
the printer.
From the printer control panel, you can print pages that give details about the printer and its 
current configuration. The following information pages are described here:
●Menu map
●Configuration page
●Supplies status page
●Usage page
●PCL or PS font list
●File directory page
●Jetdirect
●Event log
●Paper path test
Use...

Page 148

146Chapter 6 Problem solving ENWW
Configuration page
Use the configuration page to view current printer settings, to help troubleshoot printer problems, 
or to verify installation of optional accessories, such as memory (DIMMs), paper trays, and 
printer languages.
NoteIf an HP Jetdirect print server is  installed, an HP Jetdirect configuration page will print out as well.
The configuration page contains the following information:
1 Printer Information  lists the serial number, page counts, and other...

Page 149

ENWW Checking the printer configuration147
Supplies status page
Use the supplies status page to obtain information about the print cartridge that is installed in the 
printer, the amount of toner left in the cartridge, and the number of pages and jobs that have 
been processed. The page also lets you know when you should schedule the next preventative 
maintenance.
The supplies status page contains the following information:
1 Cartridge Information indicates the amount of toner available in the print...

Page 150

148Chapter 6 Problem solving ENWW
Usage page
Use the usage page to obtain information about the page sizes and number of pages printed.
The usage page contains the following information:
1 Product Name and Printer Name  indicate the series of HP LaserJet printer in use.
2Usage Totals  indicates types of pages that have been printed, the number of single-sided 
pages printed, the number of duplexed pages printed, and the total number of pages printed.
3 Print Mode & Paper Path Usage  indicates the number...
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