HP LaserJet 9050DN User Manual

ENWW Resolving control-panel messages119
Resolving control-panel messages
Message Explanation or recommended action
Access Denied
MENUS LOCKEDThe printer control-panel function you are trying to access has been locked to 
prevent unauthorized access.
See your network administrator.
ACTION NOT CURRENTLY
AVAILABLE FOR TRAY X
Tray size cannot be
ANY SIZE/ANY CUSTOM A duplexed document was requested from a tray that is set to 
Any Size or Any 
Custom . Duplexing is not allowed from a tray configured to  Any...

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Cleaning...The printer is processing the cleaning page.
CLEANING DISK
% COMPLETE...
Do not power off
alternates with
For help press  The hard disk or compact flash disk is being cleaned. Contact your network 
administrator.
CLOSE RIGHT DOOR
To continue turn off 
then on
alternates with
CLOSE RIGHT DOOR
For help press  The right door is open and must be closed for printing to continue.
Creating...
CLEANING PAGE The printer is generating the cleaning page.
DATA RECEIVED
To...

ENWW Resolving control-panel messages121
INSERT OR
CLOSE TRAY xx
For help press The specified tray must be inserted or closed for printing to continue.
INSTALL CARTRIDGE
For help press  The print cartridge has been removed or has been installed incorrectly. It must 
be replaced or reinstalled correctly for printing to continue.
Insufficient memory 
to load Fonts/Data
For help press 
alternates with
[DEVICE]
To continue press  The printer does not have enough memory to load the data (for example, fonts...

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Paused
To return to ready 
press STOPThe product is paused but no errors. exist The product will continue to receive 
data until the memory is full.
PERFORM PRINTER 
MAINTENANCE
For help press  The printer has passed its prescribed printed page threshold between 
maintenance procedures.
To ensure optimum print quality, the printer prompts you to perform routine 
maintenance every 350,000 pages. To order a printer maintenance kit, see the 
HP support flyer or go to...

ENWW Resolving control-panel messages123
TOO MANY PAGES IN JOB 
TO STAPLE
For help press The job is too large to staple. The job will be printed unstapled. Reduce the 
number of pages in the job to staple.
TOO MANY PAGES IN JOB 
TO FINISH
For help press  The job height is greater than the finisher capacity.
TOO MANY PAGES TO 
MAKE BOOKLET The page content is too large to be saddle stitched.
UNABLE TO
STORE JOB
 A job cannot be stored on the prin
ter because of a memory, disk, or 
configuration problem....

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22 EIO x
BUFFER OVERFLOW
To continue press Too much data was sent to the EI
O card in the specified slot (x). An improper 
communications protocol might be in use.
Press   to print the transferred data. (Some data might be lost.)
Check the host configuration. If  this message persists, contact an 
HP-authorized service or support provider. (See the HP support flyer or go to 
www.hp.com/support/lj9050_lj9040
.)
22 EMBEDDED I/O 
BUFFER OVERFLOW
To continue press  Too much...

ENWW Resolving control-panel messages125
50.x FUSER ERROR
For help press A fuser error has occurred.
Turn the printer off, and then turn the printer on.
If this message persists, contact an HP-authorized service or support provider. 
(See the HP support flyer or go to 
www.hp.com/support/lj9050_lj9040
.)
51.xy ERROR
For help press 
alternates with
To continue turn off 
then on A temporary printing error occurred.
Turn the printer off, and then turn the printer on.
If this message persists, contact an...

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58.xx ERROR
For help press
alternates with
To continue turn off 
then onA temporary printing error occurred.
Turn the printer off, and then turn the printer on.
If this message persists, contact an HP-authorized service or support provider. 
(See the HP support flyer or go
 to 
www.hp.com/support/lj9050_lj9040.
59.xy ERROR
For help press 
alternates with
To continue turn off 
then on A temporary printing error occurred.
Turn the printer off, and then turn the printer...

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69.x ERROR
For help press 
alternates with
To continue turn off 
then onA temporary printing error occurred.
Turn the printer off, reseat the duplex printing accessory, and then turn the 
printer on. 
If this message persists, remove the duplexer and resume single-sided printing. 
If this message continues to persist
, contact an HP-authorized service or 
support provider. (See the HP support flyer or go
 to  www.hp.com/support/
lj9050_lj9040.
79.xxxx ERROR
To...

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Correcting output quality problems
Use the examples in the image defect table to determine which print quality problem you are 
experiencing, and then see the corresponding reference pages to troubleshoot.
NoteThe examples below depict letter-size paper that has passed through the printer long-edge first. 
(If the paper has passed  through the printer short-edge firs t, lines and repeating defects will run 
vertically rather than horizontally.)
See Light print or...