HP LaserJet 1320 User Manual

ENWWSolving problems that occur during installation 25
Printer not found screen appears during installation
1Verify that the printer is turned on.
2Verify that you have an active network connection.
 Look at the light on the network connector. If the light is on, the printer is connected to a 
wired network. If the light is off, check the cable connections from the printer to the gateway, 
router, or hub to ensure connections are secure.
 Verify that the printer is connected to the network with the...

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Verification fails at end of installation
Possible problem: You are using advanced forms of encryption, such as dynamic encryption, 
WPA, or WPA-PSK. These encryption methods must be entered through the embedded Web 
server. For more information, see Embedded Web server
.
In dynamic encryption, each device has a different key and all keys change frequently. Dynamic 
encryption is much harder for an intruder to circumvent, since the keys are likely to change before 
the...

ENWWSolving problems that occur during installation 27 1Print a network configuration page. 
To print a configuration page, when the printer is in the Ready state, press and hold the Go 
button for 5 seconds. For more information, see Network configuration page
.
2Enter either the URL or device IP address from the network configuration page into the 
Address field on your Web browser. The EWS Home page appears, showing the printer 
device information.
3Click the Networking tab. The Network Settings page...

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7Select OK.
8Open the configuration utility for your wireless network adapter.
9Write down the existing wireless profile settings.
10Create a new wireless profile with the following values:
 Communication mode: Ad Hoc
 Network name (SSID): hpsetup 
 Encryption: disabled
(This is the default configuration for your printer’s internal networking component.)
11Activate the profile.
When the configuration change is complete, the computer is ready to communicate on the...

ENWWSolving infrastructure mode problems 29
Installation software does not install correctly
During a normal installation of the printer software, the following actions occur:
●The printer CD-ROM runs automatically
●The software installs
●Files are copied to your hard drive
●You are requested to plug in the printer
●You are requested to restart your computer
●The registration process runs
If any of these actions did not occur, there might be a problem with the installation. To check the 
installation on...

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Printer cannot find your computer
1Verify you have a functioning wireless network by using another wireless device.
2Verify the printer is operational. 
3Verify the IP address and subnet mask of your printer and computer are similar (on the same 
network).
4Verify the encryption settings on your access point. The same encryption key and settings 
must be used on both the access point and the printer.
For more information, see Solving problems that occur during...

ENWWSolving general wireless networking problems 31
Solving general wireless networking problems
For most wireless printing problems, the first step is to try printing a network configuration page.
To print a configuration page, when the printer is in the Ready state, press and hold the Go 
button for 5 seconds. For more information, see Network configuration page
.
If the network configuration page does not print, verify the following:
●Printer is set up and powered on
●Print cartridges are installed...

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Printer has the wrong wireless network settings
The printers wireless network settings must match those of your network, which includes the 
following: 
●Communication mode
●Network Name (SSID)
●Channel (ad-hoc networks only)
●Authentication type
1Reconnect the cable.
2Compare the network settings to those that appear on the printers network configuration 
page. 
To print a configuration page, when the printer is in the Ready state, press and hold the Go 
button for 5...

ENWWSolving general wireless networking problems 33
Computers wireless card is set to the wrong wireless profile
A wireless profile is a set of network settings unique to a given network. A single wireless card 
might have several wireless profiles (for example, one for home and one for the office).
Open the configuration utility for the network card installed on your computer and verify that the 
profile selected is the profile for the printers network. If not, select the correct profile.
Radio signal...

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