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HP Ilo 2 User Guide

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Page 181

NOTE:HPInsightAgentsforiLO2mustbeinstalledontheremotehostservertoenable
managementofiLO2.Referto"InstallingiLO2DeviceDrivers"foradditionaldetailsabout
installingandconfiguringagents.
HPSIMportmatching
HPSIMisconfiguredtostartanHTTPsessiontocheckforiLO2atport80.Theportcanbe
changed.Ifyouwanttochangetheportnumber,youmustalsochangeitinNetworkSettingsand
HPSIM.
TochangetheportnumberinHPSIM,addtheporttotheconfig\identification\...

Page 182

7TroubleshootingiLO2
iLO2POSTLEDindicators
DuringtheinitialbootofiLO2,thePOSTLEDindicatorsflashtodisplaytheprogressthroughthe
iLO2bootprocess.Afterthebootprocessiscomplete,theHBLEDflasheseverysecond.LED7
alsoflashesintermittentlyduringnormaloperation.
TheLEDindicators(1through6)lightupafterthesystemhasbootedtoindicateahardwarefailure.
Ifahardwarefailureisdetected,resetiLO2.ForthelocationoftheLEDindicators,refertothe
serverdocumentation....

Page 183

FailureindicatedDescriptionPOSTcode(activity
completed)
LEDindicator
Subsystemstartupfailed.Main_init()completed.00None
FlashesastheiLO2
processorexecutesfirmware
HBand7
code.Itdoesnotchangethe
valueofthelowersixLEDs.
TheiLO2microprocessorfirmwareincludescodethatmakesconsistencychecks.Ifanyofthese
checksfail,themicroprocessorexecutestheFEH.TheFEHpresentsinformationusingtheiLO2
POSTLEDindicators.TheFEHcodesaredistinguishedbythealternatingflashingpatternofthe
number99plustheremainderoftheerrorcode....

Page 184

EventlogexplanationEventlogdisplay
DisplayswhenanerrorhasoccurrediniLO2andiLO2
hasresetitself.Ifthisissuepersists,callcustomersupport.
iLO2resetbywatchdog
DisplayswhentheserverresetsiLO2.iLO2resetbyhost
Displayswhenanon-criticalerrorhasoccurrediniLO2
andiLO2hasresetitself.Ifthisissuepersists,callcustomer
support.
RecoverableiLO2error,code#
DisplayswhentheSMNPtrapdoesnotconnecttothe
specifiedIPaddress.
SNMPtrapdeliveryfailure:IPaddress
DisplayswhentheSNMPtrapdoesnotconnecttothe
specifiedIPaddress....

Page 185

EventlogexplanationEventlogdisplay
DisplayswhenanauthorizedRemoteConsoleuseris
loggedoutorwhentheRemoteConsoleportisclosed
followingafailedloginattempt.
RemoteConsoleClosed
Displayswhenanunauthorizeduserhasfailedthreelogin
attemptsusingtheRemoteConsoleport.
FailedConsoleloginIPAddress:IPaddress
Displayswhenanewentryismadetotheauthorizeduser
list.
AddedUser:User
Displayswhenanentryisremovedfromtheauthorized
userlist.TheUsersectiondisplaystheuserwhorequested
theremoval.
UserDeletedby:User...

Page 186

Hardwareandsoftwarelink-relatedissues
iLO2usesstandardEthernetcabling,whichincludesCAT5UTPwithRJ-45connectors.
Straight-throughcablingisnecessaryforahardwarelinktoastandardEthernethub.Useacrossover
cableforadirectPCconnection.
TheiLO2ManagementPortmustbeconnectedtoanetworkthatisconnectedtoaDHCPserver,
andiLO2mustbeonthenetworkbeforepowerisapplied.DHCPsendsarequestsoonafter
powerisapplied.IftheDHCPrequestisnotansweredwheniLO2firstboots,thenitwillreissue
therequestat90-secondintervals....

Page 187

Loginissues
Usethefollowinginformationwhenattemptingtoresolveloginissues:
•Trythedefaultlogin,whichislocatedonthenetworksettingstag.
•Ifyouforgetyourpassword,anadministratorwiththeAdministerUserAccountsprivilegecan
resetit.
•Ifanadministratorforgetshisorherpassword,theadministratormustusetheSecurityOverride
SwitchorestablishanadministratoraccountandpasswordusingHPONCFG.
•Checkforstandardissues,suchas:
Isthepasswordcomplyingwithpasswordrestrictions?Forexample,aretherecase-sensitive...

Page 188

iLO2RBSUunavailableafteriLO2andserverreset
IftheiLO2processorisresetandtheserverisimmediatelyreset,thereisasmallchancethatthe
iLO2firmwarewillnotbefullyinitializedwhentheserverperformsitsinitializationandattempts
toinvoketheiLO2RBSU.Inthiscase,theiLO2RBSUisunavailableortheiLO2OptionROM
codeisskippedaltogether.Ifthissituationoccurs,resettheserverasecondtime.Toavoidthis
issue,waitafewsecondsbeforeresettingtheserverafterresettingtheiLO2processor.
Inabilitytoaccesstheloginpage...

Page 189

1.HaveonlyoneactiveNIContheclientworkstation.Forexample,disablethewirelessnetwork
card.
2.ConfiguretheIPaddressoftheclientworkstationnetworktomatchtheiLO2DiagnosticPort
networksothatthefollowingconditionsaremet:
•TheIPaddresssettingis192.168.1.X,whereXisanynumberotherthan1,becausethe
IPaddressofthediagnosticportissetat192.168.1.1.
•Thesubnetmasksettingis255.255.255.0.
InabilitytoconnecttotheiLO2processorthroughtheNIC
IfyoucannotconnecttotheiLO2processorthroughtheNIC,tryanyorallofthefollowing...

Page 190

Proxyserverissues
IftheWebbrowsersoftwareisconfiguredtouseaproxyserver,itwillnotconnecttotheiLO2
IPaddress.Toresolvethisissue,configurethebrowsernottousetheproxyserverfortheIPaddress
ofiLO2.Forexample,inInternetExplorer,selectTools>InternetOptions>Connections>LAN
Settings>Advanced,andthenentertheiLO2IPaddressorDNSnameintheExceptionsfield.
Two-factorauthenticationerror
WhenattemptingtoauthenticatetoiLO2usingtwo-factorauthentication,youmightreceivethe
messageThe page cannot be...
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