HP Hewlett Packard 1220 Plain Paper Inkjet Fax Users Manual

Chapter 6—Maintain the unit35 
HP Fax 1200 Series

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Follow these steps to replace the cartridge.
1Turn on the unit, and open the top cover.
The carriage moves to the center of the unit.
2After the carriage stops moving, flip up the print-cartridge latch on the left, grasp 
the top of the old print cartridge (the thicker one), and pull it up and out of its slot.
3Remove the new color cartridge (the thicker one) from its packaging and, being 
careful to touch only the black...

36Chapter 6—Maintain the unit
HP Fax 1200 Series
4Push the new color cartridge firmly down into the slot on the left.
The print-cartridge label should be facing you after the cartridge is inserted.

	












 

Chapter 6—Maintain the unit37 
HP Fax 1200 Series
5Lower the print-cartridge latch down onto the top of the cartridge, and push down 
until the latch locks firmly into place.
After you are done, both cartridges should be in place and the latches should be 
closed.
6If you are also replacing the black cartridge, perform the steps outlined in “Replace 
the black print cartridge” before continuing.
7Close the top cover.
8After the message appears in the front-panel display, press ENTER to align the...

38Chapter 6—Maintain the unit
HP Fax 1200 Series
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A message on the front-panel display asks you to align the cartridges every time you 
install or replace a cartridge. When you “align” the print cartridges, the unit 
automatically adjusts the cartridges to ensure high-quality output.
➤To align the cartridges after the message appears on the display, press ENTER on 
the front panel.
To align the cartridges at any other time, do the following:
1Press Menu.
2Press 7, and then press...

Chapter 6—Maintain the unit39 
HP Fax 1200 Series
3Follow these steps to clean each print cartridge.
 Remove the cartridge from the holder.
 Dip a clean cotton swab into distilled water, and squeeze any excess water 
from the swab.
 Grasp the cartridge by its sides or top.
 Clean the contacts.
 Place the cartridge back into the holder.
4Close the top cover, and plug in the unit.
Because you removed a print cartridge from its holder, the unit will need to realign 
the cartridges.
5After the message...

40Chapter 6—Maintain the unit
HP Fax 1200 Series
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The bulb in your unit remains on for a specified period so that the unit is immediately 
ready to respond to your request. When the unit has not been used within that specified 
period of time, it turns the bulb off to preserve power and displays Power Save On in the 
front-panel display. (You can exit this mode by pressing any button on the front panel.)
Your unit is automatically set to enter power-save mode after 12...

Chapter 7—Troubleshoot your unit 41
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This section provides procedures and tips for resolving issues that you may encounter 
while working with your HP Fax.
6=
Follow these steps to clear a paper jam.
 If the paper has jammed where it enters the unit, take the edge of the paper, and 
gently pull the paper out the front of the unit.
 If the paper has crumpled and jammed in the back of the unit, unlock and remove 
the back door. Gently pull the paper out of the...

42 Chapter 7—Troubleshoot your unit
HP Fax 1200 Series
Error __. Turn power off and 
on.
Error __. Record number, and 
then call for service.Turn the power off and then on again. If this does not 
work, record the error number and contact HP.
Error: Incorrect [black or 
color] cartridge installed. Did you install the correct cartridge? You may have 
installed the wrong type of print cartridge. Remove 
it, and replace it with the correct type of cartridge. 
For more information, see “Order print...

Chapter 7—Troubleshoot your unit 43 
HP Fax 1200 Series
Not allowed. Select Speed Dial, 
then Start.You have pressed an incorrect key combination. Enter 
the speed-dial number, and then press Start.
Open door. Clear carriage jam, 
and then press Enter. Are you using the unit for the first time? Make sure 
that you have removed all packing materials from 
the unit.
 Are you using the print cartridges for the first time? 
Make sure that you have removed the protective 
tape from the nozzles on both...

44 Chapter 7—Troubleshoot your unit
HP Fax 1200 Series

	

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Use this table to help you interpret the different codes that appear in the Results column 
on the Log. If you encounter the same error repeatedly, try turning off Error Correction 
Mode (ECM). The table shows the codes specific to ECM. For more information on ECM, 
see “Use Error Correction Mode (ECM).”Press Enter to align cartridges. If you have installed new print cartridges or removed 
and reinserted a cartridge,...