HP Deskjet F4280 User Manual

If you are using print cartridges that are not compatible with the product, replace the 
indicated print cartridges with print cartridges that are compatible. 
If it appears that you are using the correct print cartridges, proceed to the next 
solution. 
For more information, see:
•Shop for ink supplies 
•Replace the print cartridges 
Cause: The indicated print cartridges were not compatible with the product. 
If this did not solve the issue, try the next solution.
Solution 2: Contact HP customer support...

To make sure the print cartridges are installed correctly 
1. Make sure the product is turned on. 
2. Open the print cartridge door. 
The print carriage moves to the far right side of the product.
3. Check to make sure you are using the correct print cartridges for your product. 
For a list of compatible print cartridges, see the printed documentation that came 
with the product. 
4. Remove the black print cartridge from the slot on the right. Do not touch the ink 
nozzles or the copper-colored contacts....

5.Reinsert the print cartridge by sliding it forward into the slot on the right. Then 
push the print cartridge forward  until it clicks into the socket.
6.Repeat steps 1 and 2 for the tri-color print cartridge on the left side.
NOTE:If the print cartridges are installed in the wrong slots and you cannot 
remove them from the product, contact HP support for service. 
Go to: www.hp.com/support . 
If prompted, choose your country/region, and then click  Contact HP for 
information on calling for technical...

3.Check to make sure you are using the correct print cartridges for your product. For a 
list of compatible print cartridges, see the printed documentation that came with the 
product. 
4. Remove the black print cartridge from the slot on the right. 
Press down on the cartridge to release it, and then pull it toward you out of the slot.
1Tri-color print cartridge
2Black print cartridge
5. Close the print cartridge door. 
6. Check to see if the error has been resolved. 
• If the error has been resolved,...

11.Open the print cartridge door and reinsert the tri-color print cartridge by sliding it 
forward into the sl ot on the left. Then push the print cartridge forward until it clicks into 
the slot. 
12. Close the print cartridge door. 
•Solution 1: Remove and reinsert the print cartridges 
•Solution 2: Clean the print cartridge contacts 
•Solution 3: Replace the print cartridges 
Solution 1: Remove and reinsert the print cartridges 
Solution: Remove and reinsert the print cartridges and verify that they...

4.Remove the black print cartridge from the slot on the right. Do not touch the ink 
nozzles or the copper-colored contacts. Check for possible damage to the copper- 
colored contacts or ink nozzles. 
Make sure the clear plastic tape has been removed. If it is still covering the ink 
nozzles, gently remove the clear plastic tape by using the pink pull tab. Make sure 
you do not remove the copper colored tape containing the electrical contacts.
1Copper-colored contacts
2Plastic tape with pink pull tab...

Make sure you have the following materials available: 
• Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart 
or leave fibers.
TIP: Coffee filters are lint-free and work well for cleaning print cartridges.
•Distilled, filtered, or bottled water (tap water might contain contaminants that can 
damage the print cartridges).
CAUTION: Do not use platen cleaners or alcohol to clean the print cartridge 
contacts. These can damage the print cartridge or the product.
To clean the...

7.Clean only the copper-colored contacts. Allow the print cartridges to dry for 
approximately ten minutes.
1Copper-colored contacts
2Ink nozzles (do not clean)
8. Hold the print cartridge with the HP logo on top, and insert the print cartridge back 
into the slot. Make sure you push the print cartridge in firmly until it snaps into
place.
9. Repeat if necessary for the other print cartridge. 
10. Gently close the print cartridge door and plug the power cord into the back of the 
product.
Cause: The...

Solution 3: Replace the print cartridges 
Solution: Replace the print cartridges that are experiencing the problem. If only one 
of the print cartridges is experiencing the problem, you can also remove it and print 
using ink-backup mode.
NOTE: During ink-backup mode, the product can only print jobs from the 
computer. You cannot initiate a print job  from the control panel (such as copying 
or scanning an original). For more information, see Use ink-backup mode .
Cause:One or both of the print...

13 HP warranty and support
Hewlett-Packard provides Internet and phone support for the HP All-in-One. 
This section contains  the following topics: 
•Warranty 
•Print cartridge warranty information 
•Support process 
•Before you call HP customer support 
•HP support by phone 
•Additional warranty options 
•HP Quick Exchange Service (Japan) 
•HP Korea customer support 
•Prepare the product for shipment 
•Pack the product
Warranty
For more information about the warranty, see the printed documentation that...