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HP Deskjet F4280 User Manual

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Page 121

Solution 6: Make sure that the product is turned on 
Solution: Look at the On button located on the product. If it is not lit, the product is 
turned off. Make sure the power cord is firmly connected to the product and plugged 
into a power outlet. Press the  On button to turn on the product. 
Cause: The product was turned off. 
If this did not solve the issue, try the next solution.
Solution 7: Restart the product
Solution: Turn off the product, and then unplug the power cord. Plug the power 
cord back...

Page 122

The product prints meaningless characters
Try the following solutions to resolve the issue. Solutions are listed in order, with the most 
likely solution first. If the first solution does not solve the problem, continue trying the 
remaining solutions until the issue is resolved. 
•Solution 1: Restart the product and your computer 
•Solution 2: Try printing another document 
Solution 1: Restart the product and your computer 
Solution: Turn off the product and your computer for 60 seconds, then turn them...

Page 123

Some documents take a long time to print. If nothing has printed several minutes after 
you sent a print job to the product, check the product display to see if there are any 
messages. 
Cause: The product was busy with another task. 
If this did not solve the issue, try the next solution.
Solution 3: Make sure that the product is the selected printer
Solution: Make sure the product is the selected printer in your software application.
TIP:You can set the product as the default printer to ensure that the...

Page 124

Solution 5: Load more paper in the input tray 
Solution: If the product has only a few sheets remaining, load more paper in the 
input tray. If there is plenty of paper in the input tray, remove the paper, tap the stack 
of paper against a flat surface, and reload the paper into the input tray. 
For more information, see:
Load full-size paper
Cause: The product was out of paper. 
If this did not solve the issue, try the next solution.
Solution 6: Check for a paper jam
Solution: Clear the paper jam. 
For...

Page 125

Cause:The print settings were set to print the first page of your document first. 
Because of the way the paper feeds through the product, this means the first page 
will be print side up at the bottom of the stack.
The margins are not printing as expected
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved. 
•Solution 1:...

Page 126

Solution 3: Check the paper guide position 
Solution: Remove the stack of paper from the input tray, and then reload the paper. 
Make sure that you slide the paper-width guide to the right until it stops at the edge 
of the paper. 
For more information, see:
Load paper
Cause: The paper guides are not positioned correctly. 
If this did not solve the issue, try the next solution.
Solution 4: Make sure the stack of envelopes is loaded correctly
Solution: Remove all paper from the input tray. Load a stack of...

Page 127

Solution 1: Check the margins in your software application 
Solution: Make sure the margin settings for the document do not exceed the 
printable area of the product. 
To check your margin settings 
1. Preview your print job before sending it to the product. 
In most software a pplications, click the File menu, and then click Print Preview. 
2. Check the margins. 
The product uses the margins you have set in your software application, as long 
as they are greater than the minimum margins the product...

Page 128

Cause:The paper is loaded incorrectly.
A blank page came out while printing
Try the following solutions to resolve the issue. Solutions are listed in order, with the most 
likely solution first. If the first solution does not solve the problem, continue trying the 
remaining solutions until the issue is resolved. 
•Solution 1: Check the ink levels in the print cartridges 
•Solution 2: Check for blank pages at the end of the document 
•Solution 3: Load more paper in the input tray
•Solution 4: Check the...

Page 129

If this did not solve the issue, try the next solution.
Solution 4: Check the print cartridges for protective tape 
Solution: Check each print cartridge. The tape might have been removed from the 
copper-colored contacts, but still might cover the ink nozzles. If the tape is still
covering the ink nozzles, carefully remove the tape from the print cartridges. Do not 
touch the ink nozzles or the copper-colored contacts.
1Copper-colored contacts
2Plastic tape with pink pull tab (must be removed before...

Page 130

Copy troubleshooting
Use this section to solve these copy problems: 
•Nothing happens when I try to copy 
•Parts of the original do not appear or are cut off
•The printout appears enlarged on the page 
•The printout is blank 
•A borderless copy has white space around the edges
Nothing happens when I try to copy
Try the following solutions to resolve the issue. Solutions are listed in order, with the most 
likely solution first. If the first solution does not solve the problem, continue trying the...
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