HP Deskjet F4272 User Manual
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3.Dry the glass with a dry, soft, lint-free cloth to prevent spotting. 4. Plug in the power cord, and then turn on the product. Clean the lid backing Minor debris can accumulate on the white document backing located underneath the lid of the HP All-in-One. To clean the lid backing 1. Turn off the product, unplug the power cord, and raise the lid. 2. Clean the white document backing with a soft cloth or sponge slightly moistened with a mild soap and warm water. Wash the backing gently to loosen debris. Do not scrub the backing. 3. Dry the backing with a dry, soft, lint-free cloth. CAUTION:Do not use paper-based wipes, as these might scratch the backing. Chapter 10 68 Maintain the HP All-in-One Maintain the HP All-in-One
4.If further cleaning is needed, repeat the previous steps using isopropyl (rubbing) alcohol, and wipe the backing thoroughly with a damp cloth to remove any residual alcohol. CAUTION: Be careful not to spill alcohol on the glass or exterior of the product, as this might damage it. 5. Plug in the power cord, and then turn on the product. Print a self-test report If you are experiencing problems with printing, print a self-test report before you replace the print cartridges. This report provides useful information on several aspects of your product, including your print cartridges. To print a self-test report 1. Load letter or A4 unused plain white paper into the input tray. 2. Press and hold the Cancel button and then press the Start Copy Color button. The product prints a self-test report, which might indicate the source of the printing problem. A sample of the ink test area of the report is shown below. 3. Make sure the test patterns show a complete grid and the thick color lines are complete. • If more than a few lines in a pattern are broken, this might indicate a problem with the nozzles. You might need to clean the print cartridges. • If the black line is missing, faded, streaked, or shows lines, this might indicate a problem with the black print cartridge in the right slot. • If any of the color lines are missing, faded, streaked, or show lines, this might indicate a problem with the tri-color print cartridge in the left slot. Related topics •Clean the print cartridges •Replace the print cartridges •Control panel buttons Work with print cartridges To ensure the best print quality from the product, you will need to perform some simple maintenance procedures. This section provides guidelines for handling the print cartridges and instructions for replacing, aligning, and cleaning the print cartridges. You might also need to check your print cartridges if the Check Print Cartridge light is on. This might mean that the print cartridges are not installed properly or are missing, the Print a self-test report 69 Maintain the HP All-in-One
plastic tape has not been removed from the print cartridges, the print cartridges are low on ink, or the print carriage is blocked. This section contains the following topics: •Handle the print cartridges •Check the estimated ink levels •Choose the right print cartridges •Replace the print cartridges •Use ink-backup mode •Store the print cartridges •Align the print cartridges •Clean the print cartridges •Clean the print cartridge contacts •Clean the area around the ink nozzles •Remove ink from y our skin and clothing Handle the print cartridges Before you replace or clean a print cartridge, you should know the part names and how to handle the print cartridges. 1Copper-colored contacts 2Plastic tape with pink pull tab (m ust be removed before installing) 3Ink nozzles under tape Hold the print cartridges by their black plastic sides, with the label on top. Do not touch the copper-colored contacts or the ink nozzles. Chapter 10 70 Maintain the HP All-in-One Maintain the HP All-in-One
NOTE:Handle the print cartridges carefully. Dropping or jarring cartridges can cause temporary printing problems, or even permanent damage. Check the estimated ink levels You can easily check the ink supply level to determine how soon you might need to replace a print cartridge. The ink supply level shows an estimate of the amount of ink remaining in the print cartridges. Actual ink levels may vary. TIP: You can also print a self-test report to see if your print cartridges might need to be replaced. NOTE: If the print cartridges were used before being installed in the product, or have been refilled, the estimated ink levels on the Estimated Ink levels tab may be inaccurate or unavailable. NOTE: Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the product and cartridges for printing, and in print head servicing, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used. For more information, see www.hp.com/go/inkusage . To check the ink levels from the HP Photosmart Software 1. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox . NOTE:You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Features tab, and then click the Printer Services button. The Printer Toolbox appears. 2. Click the Estimated Ink Level tab. The estimated ink levels for the print cartridges appear. Related topics Print a self-test report Choose the right print cartridges HP recommends that you use original HP print cartridges. Original HP cartridges are designed and tested with HP printers to help you easily produce great results, time after time. Wherever you purchase printing supplies, check to see which of the following Work with print cartridges 71 Maintain the HP All-in-One
options are available for your printer. Standard and value choices use the same cartridge selection numbers. Choose original HP cartridges for how you print • Standard for everyday printing: You occasionally print directions, documents, and even a photo now and then, but you still expect high quality and reliable printing. Our standard cartridges give you the right value at the right price for your everyday printing needs. Look for the blue package. • Value for frequent printing: You print a lot—from e-mails and school reports to family photos and holiday greetings. Buy more, save more with HPs value offerings. Look for the green package. • Specialty for performance printing: Enhance your specialty communications with metallic ink—accent text, graphics, cards, announcements, reports, and even photos with a reflective finish. Make your projects truly shine, using metallic ink. Look for the red package. Choose the cartridge combination for best results • Text, graphics, and color photos: Combine tri-color and black print cartridges. • Metallic accents: Combine tri-color and metallic print cartridges.* Replace the print cartridges When the ink level for the print cartridge is low, a message appears on your computer screen. You can also check the ink levels by using the software installed with the HP All- in-One. Follow these instructions when the ink level is low. NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the print cartridges until print quality becomes unacceptable. To order print cartridges fo r the HP All-in-One, go to www.hp.com/buy/supplies. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page. * Metallic print cartridges are availa ble in select countries/regions. Chapter 10 72 Maintain the HP All-in-One Maintain the HP All-in-One
To replace the print cartridges 1. Make sure the product is on and you have letter or A4 unused plain white paper loaded in the input tray. 2. Open the print cartridge door. The print carriage should move to the far right side of the product. If the print carriage does not move to the right side, turn the product off, and then on. 3. Wait until the print carriage is idle and silent, and then lightly press down on a print cartridge to release it. If you are replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. If you are replacing the black print cartridge, remove the print cartridge from the slot on the right. 1Print cartridge slot for the tri-color print cartridge 2Print cartridge slot for the black print cartridge 4. Pull the print cartridge towards you out of its slot. 5. If you are disposing of the print cartridge, recycle the print cartridge. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartri dges free of charge. For more information, go to the following Web site: www.hp.com/hpinfo /globalcitizenship/environment/recycle/inkjet.html Work with print cartridges 73 Maintain the HP All-in-One
6.Remove the new print cartridge from its packaging, being careful to touch only the black plastic. Gently remove the plastic tape using the pink pull tab. 1Copper-colored contacts 2Plastic tape with pink pull tab (must be removed before installing) 3Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. 7. Slide the new print cartridge at a slight upward angle into the empty slot. Then gently push on the upper part of the print cartridge forward until it snaps into place. If you are installing the tri-color print cartridge, slide it into the left slot. If you are installing the black print cartridge, slide it into the right slot. Chapter 10 74 Maintain the HP All-in-One Maintain the HP All-in-One
8.Close the print cartridge door. 9.After the print cartridge alignment sheet prints, load it on the right front corner of the glass with the top of the page to the right. 10.Press the Scan button. The product aligns the pr int cartridges. Recycle or discard the print cartridge alignment sheet. Related topics •Check the estimated ink levels •Control panel buttons Use ink-backup mode Use the ink-backup mode to operate the HP All-in-One with only one print cartridge. The ink-backup mode is initiated when a print cartridge is removed from the print cartridge carriage. During ink-backup mode, the product can only print jobs from the computer. You cannot initiate a print job from the cont rol panel (such as copying or scanning an original). NOTE: When the HP All-in-One operates in ink-backup mode, a message is displayed on screen. If the me ssage is displayed and two print cartridges are installed in the product, verify that the protective piece of plastic tape has been removed from each print cartridge. When plastic tape covers the print cartridge contacts, the product cannot detect that the print cartridge is installed. Work with print cartridges 75 Maintain the HP All-in-One
For more information about ink-backup mode, see the following topics: •Ink-backup mode output •Exit ink-backup mode Ink-backup mode output Printing in ink-backup mode slows the printer and affects the quality of printouts. Installed pr int cartridgeResult Black print cartridgeColors print as grayscale. Tri-color print cartridge Colors print but black is grayed and is not a true black. Exit ink-backup mode Install two print cartridges in the HP All-in-One to exit ink-backup mode. For information about installing a print cartridge, see Replace the print cartridges . Store the print cartridges Follow these guidelines to maintain and store HP print cartridges and to ensure consistent print quality. • When you remove a print cartridge from the product, store it in an airtight plastic container to prevent the ink from drying out. • Keep all unused print cartridges in their original sealed packages until they are needed. Store print cartridges at room temperature (15–35 degrees C or 59–95 degrees F). • Do not remove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the product. If the plastic tape has been removed from the print cartridge, do not attempt to reattach it. Reattaching the tape damages the print cartridge. CAUTION: Always turn the product off with the On button before you unplug the power cord or turn off a power strip. This al lows the product to store the print cartridges properly. When you store the product, always leave the active print cartridges inside the product. Align the print cartridges Aligning the print cartridges ensures high-quality output. The HP All-in-One prompts you to align and calibrate the print cartridges every time you install a new print cartridge. Make sure you align the print cartridges when prompted to ensure excellent print quality. NOTE: If you remove and reinstall the same print cartridge, the HP All-in-One will not prompt you to align the print cartridges. The HP All-in-One remembers the alignment values for that print cartridge, so you do not need to realign the print cartridges. Chapter 10 76 Maintain the HP All-in-One Maintain the HP All-in-One
To align newly installed print cartridges 1. Before installing the print cartridges, make sure you have letter or A4 unused plain white paper loaded in the input tray. Once you install the cartridges, the product prints a print cartridge alignment sheet. 2. Load the print cartridge alignment sheet print side down on the right front corner of the glass with the top of the page to the right. 3. Press the Scan button. The product aligns the pr int cartridges. Recycle or discard the print cartridge alignment sheet. To align the print cartridges from the HP Photosmart Software 1. Load letter or A4 unused plain white paper into the input tray. 2. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox . NOTE:You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Features tab, and then click the Printer Services button. The Printer Toolbox appears. 3. Click the Device Services tab. 4. Click Align the Print Cartridges. The product prints a print cartridge alignment sheet. 5. Load the print cartridge alignment sheet print side down on the right front corner of the glass. 6. Press the Scan button. The product aligns the pr int cartridges. Recycle or discard the print cartridge alignment sheet. Related topics Control panel buttons Clean the print cartridges Use this feature when the self-test report shows streaking, white lines through any of the lines of color or when a color is muddy after installing a print cartridge for the first time. Do not clean print cartridges unnecessarily, as this wastes ink and shortens the life of the ink nozzles. To clean the print cartridges from the HP Photosmart Software 1. Load letter, A4, or legal unused plain white paper into the input tray. 2. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox . NOTE:You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Features tab, and then click the Printer Services button. The Printer Toolbox appears. Work with print cartridges 77 Maintain the HP All-in-One