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HP Deskjet F4200 User Manual

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Page 191

Solution 1: Print a self-test report 
Solution: Print a self-test report to see if the product can print. 
To print a self-test report 
1. Load letter or A4 unused plain white paper into the input tray. 
2. Press and hold the Cancel button and then press the Start Copy Color button. 
The product prints a self-test report, which  might indicate the source of the printing 
problem. A sample of the ink test area of the report is shown below.
3. Make sure the test patterns show a complete grid and the thick...

Page 192

3.If the print carriage did not move, open the front access door, and make note of 
where the carriage is stuck and look for jammed paper. 
A paper jam can cause the error message and the print carriage to stall.
CAUTION: Do not use any tools or other devices to remove jammed paper. 
Always use caution when removing jammed paper from inside the product.
If the print carriage is stuck on the right side 
a . Check for any paper or object that might be restricting the print carriage. 
b . Move the print...

Page 193

b. Check for any paper still in the product. Gently pull any paper out of the rollers. 
c . Replace the rear access door. Gently push the door forward until it snaps into 
place.
6. Do one of the following, depending upon the state of the product: 
• If the  On button light is on and steady, print a self-test report. If you can print 
a self-test report, the carriage is no longer jammed. 
For more information, see Print a self-test report . 
• If the  On button light is not on or is flashing and the...

Page 194

4.Plug the power cord directly into a wall outlet.
1Power connection
2Power cord and adaptor
5.Try to print from your computer. 
If the product prints when plugged directly into a wall outlet while disconnected 
from any power strips or surge suppressors, the power strip or surge suppressor
might not be allowing sufficient voltage to reach the product. 
6. If the product cannot print and the print carriage is still stalled, contact HP support 
for service. 
Go to: www.hp.com/support . 
If prompted,...

Page 195

To find support and warranty information, go to the HP Web site at www.hp.com/
support. If prompted, choose your country/region, and then click Contact HP for 
information on calling for technical support. 
Cause: Incorrect type of paper was loaded in the input tray. 
If this did not solve the issue, try the next solution.
Solution 2: Make sure the protective ta pe is removed from the print cartridges 
Solution: Check each print cartridge. The tape might have been removed from the 
copper-colored...

Page 196

If this did not solve the issue, try the next solution.
Solution 4: Align newly installed print cartridges 
Solution: You must align the print cartridges to ensure excellent print quality. 
If the alignment error persists and you cannot clear it , your print cartridge might be 
defective. Contact HP for support. 
To find support and warranty information, go to the HP Web site at www.hp.com/
support . If prompted, choose your country/region, and then click Contact HP for 
information on calling for...

Page 197

Solution 1: Remove and reinsert the print cartridges 
Solution: Remove and reinsert the print cartridges and verify that they are fully 
inserted and locked in place. 
Also, make sure the print cartridges  are installed into the correct slots. 
To make sure the print cartridges are installed correctly 
1. Make sure the product is turned on. 
2. Open the print cartridge door. 
The print carriage moves to the far right side of the product.
3. Check to make sure you are using the correct print cartridges...

Page 198

5.Reinsert the print cartridge by sliding it forward into the slot on the right. Then 
push the print cartridge forward  until it clicks into the socket.
6.Repeat steps 1 and 2 for the tri-color print cartridge on the left side. 
Cause: The indicated print cartridges were installed incorrectly. 
If this did not solve the issue, try the next solution.
Solution 2: Clean the print cartridge contacts
Solution: Clean the print cartridge contacts. 
Make sure you have the following materials available:
• Dry...

Page 199

3.Lightly press down on the print cartridge to release it, and then pull it towards you 
out of the slot.
NOTE: Do not remove both print cartridges at the same time. Remove and 
clean each print cartridge one at a time. Do not leave a print cartridge outside
the HP All-in-One for more than 30 minutes.
4. Inspect the print cartridge contacts for ink and debris buildup. 
5. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze 
any excess water from it. 
6. Hold the print...

Page 200

9.Repeat if necessary for the other print cartridge. 
10. Gently close the print cartridge door and plug the power cord into the back of the 
product.
Cause: The print cartridge contacts needed to be cleaned. 
If this did not solve the issue, try the next solution.
Solution 3: Replace the print cartridges
Solution: Replace the indicated print cartridge. You can also remove the indicated 
print cartridge and print using ink-backup mode.
NOTE: During ink-backup mode, the product can only print jobs from...
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