HP DeskJet D2460 User Manual

After resolving a print job that is stalled in the print queue, the print queue still might
not be clear. In that situation, you need to stop and then restart the print service.
To stop and restart the print service
1.For Windows 2000, click Start, click Control Panel, and then click
Administrative Tools. For Windows XP, click Start, click Control Panel, click
Performance and Maintenance, and then click Administrative Tools.
2.Double-click Services, and then double-click Print Spooler.
3.Click Stop, and...

•Printer is in ink-backup mode
•
Printer software is outdated
•
Computer does not meet system requirements
Multiple software programs are open
The computer resources are insufficient for the printer to print at its optimum speed.
To increase printer speed, close all unnecessary software programs when printing.
Complex documents, graphics, or photos are printing
Documents containing graphics or photos print more slowly than text documents.
Best or Maximum dpi print mode is selected
The printer prints more...

Incorrect or missing print cartridge
Cause:If the correct print cartridges have not been installed or if the print cartridges
are missing, the printer cannot print.
Solution:
To verify and install the correct print cartridges
1.Open the printer cover.
2.Read the selection number on the print cartridge label.
1Selection number
3.Check the list of print cartridges that can be used in the printer.
a. Open the printer 
Toolbox.
b. Click the Estimated Ink Levels tab.
c. Click the Print Cartridge Information...

Solution:
To resolve the problem
1.Raise the printer cover.
2.Do one of the following:
• If an error message is displayed on screen, remove the print cartridge that is
named in the error message. Go to step 3.
• If an error message is not displayed, remove and reinstall each print cartridge
and close the printer cover.
If the Power light is not flashing, the problem is solved.
If the Power light is flashing, go to step 4.
3.Reinstall the print cartridge and close the printer cover. For more information,...

Printing in ink-backup mode message
Cause:When the printer detects that only one print cartridge is installed, ink-backup
mode is initiated. This printing mode lets you print with a single print cartridge, but it
slows the printer and affects the quality of printouts.
Solution:If you receive the ink-backup mode message and two print cartridges are
installed in the printer, verify that the protective piece of plastic tape has been
removed from each print cartridge. When plastic tape covers the print...

3.Turn off the printer.
4.Disconnect the printer power cord from the electrical outlet.
5.Remove the rear access door. Press the handle to the right, and then pull out the
door.
6.Remove the paper jam from the back of the printer, and then replace the rear access
door securely.
7.If the paper jam cannot be removed from the back of the printer, raise the printer
cover, remove the paper jam from the front of the printer, and then lower the cover.
CAUTION:Remove the paper jam carefully as it is possible to...

Printer does not feed paper
Solution:Try one or more of the following solutions:
• Reduce the number of sheets in the paper tray.
• Remove the paper from the paper tray, and then reload it.
• Use a different type of paper.
Out of paper message
Follow the appropriate steps for the condition that exists.
•
If the paper tray is loaded
•
If the paper tray is empty
If the paper tray is loaded
1.Verify the following:
• A sufficient amount of paper is loaded in the paper tray (at least ten sheets).
• The paper...

Photos do not print correctly
If your photos do not print correctly, check the paper tray or printer properties.
•
Check the paper tray
•
Check the printer properties
Check the paper tray
1.Verify that the photo paper is placed in the paper tray with the side to be printed on
facing down.
2.Slide the paper forward until it stops.
3.Slide the paper guide firmly against the edge of the paper.
Do not press the guide so firmly against the paper that the paper bends or curls.
Check the printer properties
Open...

Image is printed at an angle
Verify that no problem exists with the source image. For example, if you are printing a
scanned image, verify that the image was not crooked when it was scanned.
If the problem is not caused by the source image, follow these steps:
1.Remove all paper from the paper tray.
2.Load the photo paper correctly in the paper tray.
3.Verify that the paper guide fits firmly against the edge of the paper.
4.Follow loading instructions for the paper type.
Fading occurs on the edges of a...

For small photo paper
If the printout has an unwanted border, try the following solutions:
•
Align the print cartridges.
• Open the 
Printer Properties dialog box, click the Features tab, and verify that the
selected paper size matches both the paper size that the photo is formatted for and
the size of the paper that is loaded in the printer.
• Verify that no problem exists with the source image. For example, if you are printing
a scanned image, verify that the image was not crooked when it was scanned....