HP DeskJet D2460 User Manual

NOTE:Ink from the cartridges is used in the printing process in a number of different
ways, including in the initialization process, which prepares the device and cartridges
for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing
smoothly. In addition, some residual ink is left in the cartridge after it is used. For more
information see 
www.hp.com/go/inkusage.
Maintain the printer body
Because the HP Deskjet ejects ink onto the paper in a fine mist, ink smudges will...

To prepare to clean
1.Open the HP Deskjet cover.
2.Wait until the print cartridge cradle moves to the center of the HP Deskjet and is idle
and quiet.
3.Remove the print cartridges and place them on a piece of paper, with the copper strips
facing up.
CAUTION:Do not leave the print cartridges outside the HP Deskjet for more
than 30 minutes.
To manually clean print cartridge contacts
1.Lightly moisten a cotton swab with distilled water and squeeze any excess water from
the swab.
2.Gently wipe the print...

Print cartridge storage and handling
Follow these guidelines to help maintain HP print cartridges and ensure consistent print
quality:
• Install the cartridge on or before the Install by date, which is printed on the cartridge
package.
• When you remove a photo print cartridge from the printer, store it in a print cartridge
protector to prevent the ink from drying out. If you do not have a print cartridge
protector, you can use an airtight plastic container to protect your print cartridge. For
more...

To remove the print cartridge from the print cartridge protector
1.Press down and back on the top of the protector to release the print cartridge.
2.Slide the print cartridge out of the protector.
CAUTION:Do not drop the print cartridge. Dropping the print cartridge can
damage it.
Printer Toolbox
The printer Toolbox contains a number of useful tools to enhance the performance of the
printer.
Use the printer Toolbox to perform the following tasks:
•
Align the print cartridges
•
Clean the print cartridges...

11 Troubleshooting
•Error messages
•
Installation problems
•
Power light is on or flashing
•
Printer does not print
•
Document prints slowly
•
Print cartridge problems
•
Paper problems
•
Photos do not print correctly
•
Problems with borderless documents
•
Print quality is poor
•
Document is misprinted
•
I pressed the Photosmart Essential button, but nothing happens
•
If you continue to have problems
Error messages
If an error message displays on the computer screen, check the following topics for a...

Print cartridge is in the wrong slot message
If you receive this error message, the print cartridge is installed in the wrong side of the
print cartridge cradle. Follow the instructions in 
Print cartridge is in the wrong slot
message to resolve the problem.
Printing in ink-backup mode message
If you receive this error message, follow the instructions in 
Printing in ink-backup mode
message.
Other error messages
If you receive an error message, follow these directions.
Out of paper message
If you receive...

Solution:
To resolve the problem
1.Make sure that no USB devices other than the printer, the keyboard, and the
mouse are connected to the computer.
2.Disconnect and reconnect the USB cable.
3.Make sure that the printer is connected directly to a USB port on the computer
(instead of through a USB hub).
4.If the installation program still does not locate the printer, replace the USB cable,
and then continue to the next step.
5.Click Cancel, and then restart the computer.
6.Turn the printer off, and then...

Printer name does not appear
Solution:If the printer software seems to install correctly, but the printer name does
not appear in the list of printers when you click Print on the File menu or in the Printers
folder in Control Panel, try reinstalling the printer software.
To reinstall the printer software
1.Quit any antivirus programs or other software programs that are running on the
computer.
NOTE:To quit an antivirus program, follow the manufacturer’s instructions.
2.Uninstall the printer software:
a....

• If the Power light is on, the printer is either printing or ready to print.
• If the Power light is off, the printer is off.
• If the Power light is flashing, see the following information.
•
What the flashing light means
•
If an error message appears
•
If no error message appears
What the flashing light means
The Power light can flash for several reasons:
• The printer cover is open.
• The printer is out of paper.
• A problem exists with the printer, such as a paper jam or a problem with a print...

• The printer is turned on.
• The print cartridges are the correct print cartridges for the printer and are properly
installed.
For more information, see 
Print cartridges and Installation instructions.
• The paper or other media is correctly loaded in the paper tray.
• The printer cover is closed.
• The rear access door is attached.
Check the printer cable connection
If your printer and computer are connected with a USB cable and the devices are not
communicating with each other, try the following:
•...