HP Deskjet 1050A User Manual

							Replace the cartridges
To replace the cartridges 
1. Check power. 
2. Load paper. 
3. Remove cartridge. 
a . Open cartridge door.
Wait for print carriage to move to center of the product. 
b . Press down to release cartridge, then remove it from slot.
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							4.Insert new cartridge. 
a . Remove cartridge from packaging.
b. Remove plastic tape using pink pull tab.
c. Slide cartridge into slot until it clicks into place.
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							d. Close cartridge door.
5.Align cartridges. 
Related topics 
•Choose the right cartridges
•Order ink supplies
Use single-cartridge mode
Use the single-cartridge mode to operate the HP All-in-One with only one print cartridge. 
The single-cartridge mode is initiated when a print cartridge is removed from the print 
cartridge carriage. During single-cartridge mode , the product can only print jobs from the 
computer.
NOTE: When the HP All-in-One operates in single-cartridge mode, a message is 
displayed on screen. If the me ssage is displayed and two print cartridges are installed 
in the product, verify that the protective piece of plastic tape has been removed from
each print cartridge. When plastic tape covers the print cartridge contacts, the product 
cannot detect that the print cartridge is installed.
Exit single-cartridge mode
Install two print cartridges in the HP All-in-One to exit single-cartridge mode. 
Related topics
Replace the cartridges
Cartridge warranty information
The HP cartridge warranty is applicable when the product is used in its designated HP 
printing device. This warranty does not cover HP ink products that have been refilled,
remanufactured, refurbished, misused, or tampered with.
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							During the warranty period the product is covered as long as the HP ink is not depleted 
and the end of warranty date has not been reached. The end of warranty date, in YYYY/ 
MM/DD format, may be found on the product as indicated:
For a copy of the HP Limited Warranty Statement, see the printed documentation that
came with the product.
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							7 Solve a problem
This section contains the following topics: 
•Improve print quality 
•Clear a paper jam
•Unable to print
•HP support
 Click here to go online for more information .
Improve print quality
1.Make sure you are using genuine HP cartridges. 
2. Check the Printer Software settings to make sure you have selected the appropriate 
paper type and print quality from the  Media drop-down list. 
3. Check the estimated ink levels to determine if the cartridges are low on ink. For more 
information, see Check the estimated ink levels . If the print cartridges are low on ink 
consider replacing them. 
4. Align the printer cartridges 
To align the cartridges from the Printer Software
NOTE: Aligning the cartridges ensures high-quality output. The HP All-in-One 
prompts you to align the cartridges every time you install a new cartridge. If you
remove and reinstall the same print cartridge, the HP All-in-One will not prompt
you to align the print cartridges. The HP All-in-One remembers the alignment 
values for that print cartridge, so you do not need to realign the print cartridges.
a . Load letter or A4 unused plain white paper into the input tray. 
b .In the Printer Software, click Printer Actions and then click Maintenence 
Tasks  to access the Printer Toolbox. 
c . The Printer Toolbox appears. 
d . Click the Device Services tab. 
e . Click Align Ink Cartridges tab. The product prints an alignment sheet. 
f . Load the cartridge alignment sheet print side down on the right front corner of the 
glass. 
g . Press the Start Copy Black button. The product aligns the cartridges. Recycle 
or discard the cartridge alignment sheet. 
5. Print a diagnostics page if the cartridges are not low on ink. 
To print a diagnostics page 
a . Load letter or A4 unused plain white paper into the input tray. 
b .In the Printer Software, click Printer Actions and then click Maintenence 
Tasks  to access the Printer Toolbox. 
c . Click Print Diagnostic Information to print a diagnostics page. Review the blue, 
magenta, yellow, and black boxes on the diagnostics page. If you are seeing
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							streaks in the color and black boxes, or no ink in portions of the boxes, then 
automatically clean the cartridges
6. Clean the print cartridges automatically, if the diagnostic page shows steaks or 
missing portions of the color and black boxes. 
To clean the cartridges automatically 
a . Load letter or A4 unused plain white paper into the input tray. 
b . In the Printer Software, click Printer Actions and then click Maintenence 
Tasks  to access the Printer Toolbox. 
c . Click Clean Ink Cartridges. Follow the onscreen instructions. 
If the above solutions do not resolve the problem, click here for more online
troubleshooting .
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							Clear a paper jam
Clear a paper jam. 
To clear a paper jam 
1. Press the cancel button to try to clear the jam automatically. If this does not work, the 
paper jam will need to be cleared manually. 
2. Locate the paper jam 
Input tray 
If the paper jam is located near the back input tray, pull the paper gently out of the 
input tray.
Output tray 
• If the paper jam is located near the front output tray, pull the paper gently out of 
the output tray.
• You may need to open the carriage door and slide the print carriage to the right 
to access the paper jam.
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							Inside of printer 
• If the paper jam is located inside the printer, open the cleanout door located on 
the bottom of the printer. Press tabs on both sides of the cleanout door.
• Remove jammed paper.
• Close the cleanout door. Gently push the door towards the printer until both 
latches snap into place.
3. Press the Start Copy Black or Start Copy Color button on the control panel to 
continue the current job. 
If the above solutions do not resolve the problem, click here for more online
troubleshooting . 
Prevent paper jams 
• Do not overfill the input tray. 
• Remove printed papers from the output tray frequently. 
• Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn. 
• Do not combine different paper types and paper sizes in the input tray; the entire stack 
of paper in the input tray must be the same size and type. 
• Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure 
the paper-width guide does not bend the paper in the input tray. 
• Do not force paper too far forward in the input tray.
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							If the above solutions do not resolve the problem, click here for more online
troubleshooting.
Unable to print
Make sure that the printer is turned on and that there is paper in the tray. If you are still 
unable to print, try the following in order: 
1. Check for error messages and resolve. 
2. Disconnect and reconnect the USB cable. 
3. Verify that the product is not paused or offline. 
To verify that the product is not paused or offline
NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this 
issue.
 Click here to go online for more information . Otherwise, follow the steps 
below.
a . Depending upon your operating system, do one of the following: 
• Windows 7: From the Windows Start menu, click Devices and Printers. 
• Windows Vista: From the Windows Start menu, click Control Panel, and 
then click  Printers. 
• Windows XP: From the Windows Start menu, click Control Panel, and then 
click  Printers and Faxes. 
b . Double-click the icon for your product to open the print queue. 
c . On the Printer menu, make sure there are no check marks next to Pause 
Printing  or Use Printer Offline. 
d . If you made any changes, try to print again. 
4. Verify that the product is set as the default printer. 
To verify that the product is  set as the default printer
NOTE:HP provides a Printer Diagnostic Utility that can automatically fix this 
issue.
 Click here to go online for more information . Otherwise, follow the steps 
below.
a . Depending upon your operating system, do one of the following: 
• Windows 7: From the Windows Start menu, click Devices and Printers. 
• Windows Vista: From the Windows Start menu, click Control Panel, and 
then click  Printers. 
• Windows XP: From the Windows Start menu, click Control Panel, and then 
click  Printers and Faxes. 
b . Make sure the correct product is set as the default printer. 
The default printer has a check mark in a black or green circle next to it.
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							c. If the wrong product is set as the default printer, right-click the correct product and 
select  Set as Default Printer. 
d . Try using your product again. 
5. Restart the print spooler. 
To restart the print spooler
NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this 
issue.
 Click here to go online for more information . Otherwise, follow the steps 
below.
a . Depending upon your operating system, do one of the following: 
Windows 7 
• From the Windows  Start menu, click Control Panel, System and Security, 
and then  Administrative Tools. 
• Double-click  Services. 
• Right-click the  Print Spooler, and then click Properties. 
•On the  General tab, next to Startup type, make sure that Automatic is 
selected. 
• If the service is not already running, under  Service status, click Start, and 
then click  OK. 
Windows Vista 
• From the Windows  Start menu, click Control Panel, System and 
Maintenance , Administrative Tools. 
• Double-click  Services. 
• Right-click the  Print Spooler service, and then click Properties. 
•On the  General tab, next to Startup type, make sure that Automatic is 
selected. 
• If the service is not already running, under  Service status, click Start, and 
then click  OK. 
Windows XP 
• From the Windows  Start menu, right click My Computer. 
• Click  Manage, and then click Services and Applications. 
• Double-click  Services, and then select Print Spooler. 
• Right-click  Print Spooler, and click Restart to restart the service. 
b . Make sure the correct product is set as the default printer. 
The default printer has a check mark in a black or green circle next to it. 
c . If the wrong product is set as the default printer, right-click the correct product and 
select Set as Default Printer . 
d . Try using your product again.
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