HP Designjet Z3200 44 in User Manual
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Table of contents 1 Introduction Safety precautions ................................................................................................................................ 2 HP Start-Up Kit ..................................................................................................................................... 2 Your printers documentation ............................................................................................................... 2 Using this guide .................................................................................................................................... 2 Introduction .......................................................................................................................... 2 Use and maintenance .......................................................................................................... 3 Troubleshooting ................................................................................................................... 3 Support, accessories and specifications .............................................................................. 3 Glossary ............................................................................................................................... 3 Index .................................................................................................................................... 3 Warnings and Cautions ....................................................................................................... 3 The printers main features ................................................................................................................... 4 The printers main components ............................................................................................................ 4 Front view ............................................................................................................................ 5 Rear view ............................................................................................................................. 5 The front panel ..................................................................................................................................... 6 Printer software .................................................................................................................................... 7 The printers internal prints ................................................................................................................... 7 2 Installing the software Choose which connection method to use ........................................................................................... 10 Connect to a network (Windows) ....................................................................................................... 10 Connect directly to a computer (Windows) ......................................................................................... 11 Printer sharing considerations ........................................................................................... 11 Uninstall the printer software (Windows) ............................................................................................ 12 Connect to a network (Mac OS) ......................................................................................................... 12 Bonjour/Rendezvous connection ....................................................................................... 12 TCP/IP connection ............................................................................................................. 14 Connect directly to a computer (Mac OS) .......................................................................................... 15 Sharing the printer ............................................................................................................. 16 Uninstall the printer software (Mac OS) ............................................................................................. 16 3 Personalizing the printer Turn printer on and off ........................................................................................................................ 18 Change the language of the front-panel display ................................................................................. 19 Access the HP Printer Utility .............................................................................................................. 19 ENWWiii
Access the Embedded Web Server ................................................................................................... 19 Change the language of the HP Printer Utility .................................................................................... 20 Change the language of the Embedded Web Server ......................................................................... 20 Change the sleep mode setting .......................................................................................................... 20 Turn the buzzer on and off ................................................................................................................. 20 Change the front-panel display contrast ............................................................................................. 21 Change the units of measurement ..................................................................................................... 21 Configure network settings ................................................................................................................. 21 4 Paper handling General advice ................................................................................................................................... 23 Load a roll onto the spindle ................................................................................................................ 23 Load a roll into the printer ................................................................................................................... 25 Easy loading procedure ..................................................................................................... 26 Paper menu procedure ...................................................................................................... 28 Unload a roll ....................................................................................................................................... 29 Unload paper key procedure with paper on the roll ........................................................... 29 Paper menu procedure with paper on the roll .................................................................... 29 Roll out of paper procedure ............................................................................................... 30 Load a single sheet ............................................................................................................................ 30 Easy loading procedure ..................................................................................................... 30 Paper menu procedure ...................................................................................................... 32 Unload a single sheet ......................................................................................................................... 33 Unload paper key procedure ............................................................................................. 33 Paper menu procedure ...................................................................................................... 34 View information about the paper ....................................................................................................... 34 Paper presets ..................................................................................................................................... 35 To install a downloaded paper preset ................................................................................ 35 To create your own paper preset ....................................................................................... 36 Advanced paper preset creation ........................................................................................ 37 Print on loaded paper ......................................................................................................................... 39 Move the paper .................................................................................................................................. 39 Maintain the paper .............................................................................................................................. 39 Change the drying time ...................................................................................................................... 40 Turn the automatic cutter on and off .................................................................................................. 40 Feed and cut the paper ...................................................................................................................... 40 5 Printing Select print quality .............................................................................................................................. 43 Select paper size ................................................................................................................................ 43 Custom paper sizes ........................................................................................................... 43 Select margins options ....................................................................................................................... 44 Print with shortcuts ............................................................................................................................. 44 Rescale a print ................................................................................................................................... 45 Preview a print .................................................................................................................................... 46 Print a draft ......................................................................................................................................... 47 ivENWW
High-quality printing ............................................................................................................................ 47 If you have a high-resolution image ................................................................................... 48 If you have printhead problems ......................................................................................... 48 If you are printing on photo paper ...................................................................................... 48 If you are printing on satin photo paper ............................................................................. 48 Print in gray shades ............................................................................................................................ 49 Print with no margins .......................................................................................................................... 49 Reprint an old job ............................................................................................................................... 49 Rotate an image ................................................................................................................................. 50 Autorotate .......................................................................................................................... 51 Print with crop lines ............................................................................................................................ 51 Print on sheet paper ........................................................................................................................... 51 Use paper economically ..................................................................................................................... 51 Use ink economically .......................................................................................................................... 52 6 Color management What is color? ..................................................................................................................................... 54 The problem: color in the computer world .......................................................................................... 54 The solution: color management ........................................................................................................ 56 Color and your printer ......................................................................................................................... 58 HP Embedded Spectrophotometer .................................................................................... 58 A summary of the color management process ................................................................................... 59 Color calibration ................................................................................................................................. 60 Check calibration status ..................................................................................................... 60 Calibrate ............................................................................................................................ 60 Calibration from Photoshop ............................................................................................... 61 Color profiling ..................................................................................................................................... 61 Create your own profile ...................................................................................................... 62 Color measurement ........................................................................................................... 63 Install a profile .................................................................................................................... 64 Export a profile ................................................................................................................... 64 Restore an original profile .................................................................................................. 64 Profile your monitor ............................................................................................................ 64 Advanced profiling ............................................................................................................. 65 Color management options ................................................................................................................ 65 Color management example with Photoshop .................................................................... 66 Synchronized color management with Photoshop ............................................................. 66 Color adjustment options .................................................................................................................... 66 Printing in color .................................................................................................................. 66 Printing in grayscale .......................................................................................................... 67 Color management scenarios ............................................................................................................ 67 Print a color photo for an exhibition (Photoshop, Mac OS) ................................................ 68 Print a black-and-white photo for an exhibition (Photoshop, Mac OS) .............................. 70 Print a digital album (Aperture, Mac OS) ........................................................................... 74 7 Retrieving printer usage information ENWWv
Get printer accounting information ..................................................................................................... 79 Check printer usage statistics ............................................................................................................ 79 Printer statistics with the HP Printer Utility ......................................................................... 79 Printer statistics with the Embedded Web Server .............................................................. 79 Check ink and paper usage for a job .................................................................................................. 79 Ink and paper statistics with the HP Printer Utility ............................................................. 79 Printer statistics with the Embedded Web Server .............................................................. 79 Cost accounting .................................................................................................................................. 80 Request accounting data by E-mail .................................................................................................... 80 8 Handling ink cartridges and printheads About the ink cartridges ...................................................................................................................... 82 Check ink cartridge status .................................................................................................................. 82 Ink menu procedure ........................................................................................................... 82 HP Printer Utility procedures ............................................................................................. 82 Remove an ink cartridge .................................................................................................................... 82 Insert an ink cartridge ......................................................................................................................... 84 About the printheads .......................................................................................................................... 85 Check printhead status ....................................................................................................................... 86 Remove a printhead ........................................................................................................................... 86 Insert a printhead ............................................................................................................................... 88 9 Maintaining the printer Check printer status ........................................................................................................................... 93 Clean the exterior of the printer .......................................................................................................... 93 Replace the cutter .............................................................................................................................. 93 Maintain the ink cartridges ................................................................................................................. 97 Move or store the printer .................................................................................................................... 97 Update the firmware ........................................................................................................................... 98 Update the software ........................................................................................................................... 99 Change the battery ............................................................................................................................. 99 Printer maintenance kits ..................................................................................................................... 99 Secure Disk Erase .............................................................................................................................. 99 10 Accessories How to order supplies and accessories ............................................................................................ 102 Order ink supplies ............................................................................................................ 102 Order paper ..................................................................................................................... 103 Non-recommended paper types ...................................................................... 108 Order accessories ............................................................................................................ 108 Introduction to the accessories ......................................................................................................... 109 Stand ............................................................................................................................... 109 HP Advanced Profiling Solution ....................................................................................... 109 Key features .................................................................................................... 109 11 Troubleshooting paper issues viENWW
The paper cannot be loaded successfully ........................................................................................ 1 1 2 Unsuccessful roll load ...................................................................................................... 112 Unsuccessful sheet load .................................................................................................. 112 Paper loading error messages ......................................................................................... 113 The paper type is not in the driver .................................................................................................... 113 Black ink is easily removed when touched ...................................................................... 114 After printing, the paper has wrinkles or there is too much ink ........................................ 114 The paper has jammed .................................................................................................................... 115 Prints do not fall neatly into the basket ............................................................................................. 117 The sheet stays in the printer when the print has been completed .................................................. 117 The paper is cut when the print has been completed ....................................................................... 117 The cutter does not cut well ............................................................................................................. 117 The roll is loose on the spindle ......................................................................................................... 118 A strip stays on the output tray and generates jams ........................................................................ 118 Recalibrate the paper advance ........................................................................................................ 118 Recalibrating the paper advance procedure .................................................................... 119 Return to default calibration ............................................................................................. 119 12 Troubleshooting print-quality issues General advice ................................................................................................................................. 121 Print quality troubleshooting wizard .................................................................................................. 121 Horizontal lines across the image (banding) .................................................................................... 122 The whole image is blurry or grainy ................................................................................................. 123 The paper is not flat .......................................................................................................................... 123 The print is scuffed or scratched ...................................................................................................... 124 Ink marks on the paper ..................................................................................................................... 124 Horizontal smears on the front of coated paper ............................................................... 124 Ink marks on the back of the paper ................................................................................. 125 Vertical dotted or dashed lines on the print ...................................................................................... 125 Vertical continuous lines on the print ................................................................................................ 126 Edges of objects are stepped or not sharp ....................................................................................... 126 Edges of objects are darker than expected ...................................................................................... 126 Bronzing ........................................................................................................................................... 127 Horizontal lines at the end of a cut sheet print ................................................................................. 127 Vertical lines of different colors ........................................................................................................ 127 White spots on the print .................................................................................................................... 127 Colors are inaccurate ....................................................................................................................... 128 Color accuracy using EPS or PDF images in page layout applications ........................... 128 The image is incomplete (clipped at the bottom) .............................................................................. 129 The image is clipped ........................................................................................................................ 129 Some objects are missing from the printed image ........................................................................... 130 Lines are too thick, too thin or missing ............................................................................................. 130 Lines appear stepped or jagged ....................................................................................................... 131 Lines print double or in the wrong colors .......................................................................................... 131 Lines are discontinuous .................................................................................................................... 132 Lines are blurred .............................................................................................................................. 133 The Image Diagnostics Print ............................................................................................................ 133 ENWWvii
Corrective action .............................................................................................................. 135 If you still have a problem ................................................................................................................. 136 13 Troubleshooting ink cartridge and printhead issues Cannot insert an ink cartridge .......................................................................................................... 138 Ink cartridge status messages .......................................................................................................... 138 Cannot insert a printhead ................................................................................................................. 138 The front-panel display recommends reseating or replacing a printhead ........................................ 139 Clean the printheads ........................................................................................................................ 139 Clean the printhead drop detector .................................................................................................... 140 Align the printheads .......................................................................................................................... 142 Reinsert printheads procedure ........................................................................................ 143 Image Quality Maintenance menu procedure .................................................................. 143 Scanning errors during alignment .................................................................................... 144 Printhead status messages .............................................................................................................. 144 14 Troubleshooting general printer issues The printer does not print ................................................................................................................. 146 The printer seems slow .................................................................................................................... 146 Communication failures between computer and printer ................................................................... 146 Cannot access the HP Printer Utility ................................................................................................ 147 Some Color Center options are unavailable ..................................................................................... 147 Cannot access the Embedded Web Server ..................................................................................... 147 Automatic file system check ............................................................................................................. 148 No output when printing from Microsoft Visio 2003 .......................................................................... 148 Unavailable driver features when printing from QuarkXPress ......................................................... 148 Printer alerts ..................................................................................................................................... 149 15 Front-panel error messages 16 HP Customer Care Introduction ....................................................................................................................................... 153 HP Professional Graphics Services ................................................................................................. 153 Knowledge Center ........................................................................................................... 153 HP Start-Up Kit ................................................................................................................ 153 HP Care Packs and Warranty Extensions ....................................................................... 153 HP Installation .................................................................................................................. 154 HP Proactive Support ....................................................................................................................... 154 Contact HP Support ......................................................................................................................... 154 Telephone number ........................................................................................................... 155 17 Printer specifications Functional specifications .................................................................................................................. 157 Physical specifications ..................................................................................................................... 158 Memory specifications ...................................................................................................................... 158 Power specifications ......................................................................................................................... 158 viiiENWW
Ecological specifications .................................................................................................................. 158 Environmental specifications ............................................................................................................ 159 Acoustic specifications ..................................................................................................................... 159 Glossary ........................................................................................................................................................... 160 Index ................................................................................................................................................................. 162 ENWWix