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HP Designjet Z3200 44 in User Manual

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Page 151

2.To avoid an electric shock, switch the printer off and unplugged it.
3.Open the transparent window.
4.Find the printhead drop detector beside the stored printhead carriage.
5.Remove any debris blocking the printhead drop detector.
ENWW Clean the printhead drop detector 141
Ink system issues
 

Page 152

6.With a dry lint-free cloth, wipe the surface of the drop detector to remove any non-visible debris.
7.Close the window.
8.Plug in and switch on the printer.
9.Power the printer on at the front panel.
Align the printheads
Precise alignment between printheads is essential for accurate colors, smooth color transitions and
sharp edges in graphical elements. Your printer has an automatic printhead alignment process which
runs whenever a printhead has been accessed or replaced.
In cases where the paper has...

Page 153

NOTE:If the paper has jammed, it is recommended that you reinsert the printheads and initiate the
realignment procedure with the Image Quality Maintenance menu 
.
TIP:Photo paper is recommended for the best quality; plain, bond and thin coated papers provide
acceptable but marginal results.
Do not use transparent or semi-transparent paper to align the printheads.
Reinsert printheads procedure
1.If the realignment process is running and the wrong paper is loaded, press the Cancel key on the
front panel....

Page 154

3.If the loaded paper is satisfactory, the printer runs the realignment and prints a realignment pattern.
Ensure the transparent window is closed, as a strong light source near the printer during printhead
realignment can affect alignment.
4.The process takes about six minutes. Wait until the front-panel display shows the process complete
before using the printer.
Scanning errors during alignment
If the alignment process fails, a Scanning problems message appears on the front panel. This means
that the...

Page 155

14 Troubleshooting general printer issues
●The printer does not print
●
The printer seems slow
●
Communication failures between computer and printer
●
Cannot access the HP Printer Utility
●
Some Color Center options are unavailable
●
Cannot access the Embedded Web Server
●
Automatic file system check
●
No output when printing from Microsoft Visio 2003
●
Unavailable driver features when printing from QuarkXPress
●
Printer alerts
ENWW145
General printer issues
 

Page 156

The printer does not print
If all is in order (paper loaded, all ink components installed and no file errors), there are still reasons
why a file you have sent from your computer may not start printing when expected:
●You may have an electrical power problem. If there is no activity at all from the printer, and the front
panel does not respond, check that the power cable is connected correctly and that there is power
available at the socket.
●You may be experiencing unusual electromagnetic phenomena,...

Page 157

●If the printer is connected to a network, try using it when connected directly to your computer
through a USB cable.
●If your printer is connected to your computer through any other intermediate devices, such as switch
boxes, buffer boxes, cable adapters, cable converters, etc., try using it when connected directly to
your computer.
●Try another interface cable.
●If the printer is connected with a USB, try to disconnect and reconnect the USB cable with the
computer. Check that the USB cable is of good...

Page 158

If you are using a proxy server, try bypassing the server and accessing the Web server directly.
●In Internet Explorer 6 for Windows, go to Tools > Internet Options > Connections > LAN
Settings, and check the Bypass proxy server for local addresses box. Alternatively, for more
precise control, click the Advanced button and add the printers IP address to the list of exceptions,
for which the proxy server is not used.
●In Safari for Mac OS, go to Safari > Preferences > Advanced and click the Proxies:...

Page 159

●Office features or paper saving options
●Back to front printing
To get the same results, use the equivalent features available in QuarkXPress.
Printer alerts
Your printer can communicate are two types of alerts:
●Errors: Mainly alerting you to the fact that the printer is unable to print. However, in the driver,
errors can also alert you to conditions that could ruin the print, such as clipping, even if the printer
is able to print.
●Warnings: Alert you when the printer needs attention either for an...

Page 160

15 Front-panel error messages
Occasionally you may see one of the following messages appear on the front-panel display. If so, please
follow the advice in the Recommendation column.
If you see an error message that does not appear here, and you feel in doubt about the correct response,
contact HP Support. See 
Contact HP Support on page 154.
Table 15-1  Text messages
MessageRecommendation
[Color] cartridge has expiredReplace the cartridge. See Handling ink cartridges andprintheads on page 81.
[Color]...
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