HP DesignJet Z2100 GP 24 User Manual

							8 Handling ink cartridges and printheads
●About the ink cartridges
●
Check the ink cartridges status
●
Remove an ink cartridge
●
Insert an ink cartridge
●
About the printheads
●
Check the printhead status
●
Remove a printhead
●
Insert a printhead
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							About the ink cartridges
Ink cartridges store the ink and are connected to the printheads, which distribute the ink on the paper.
The 24 inch printers come with twelve 69 ml introductory cartridges. The 44 inch printers come with
twelve 130 ml cartridges. You can purchase 130 ml ink cartridges for both printers, see 
Accessories
on page 103.
CAUTIONObserve precautions when handling ink cartridges because they are ESD-sensitive
devices (see the 
Glossary on page 167). Avoid touching pins, leads, and circuitry.
Check the ink cartridges status
To view the ink levels of your ink cartridges, press the View ink level key on the front panel.
To get more information on your ink cartridges, you can use the front panel ink menu, HP Easy Printer
Care (Windows), or HP Printer Utility (Mac OS).
For an explanation of the ink cartridge status messages, see 
Ink cartridge status messages
on page 140.
Ink menu procedure
1.
Press the Menu key to return to the main menu and select the Ink menu icon 
, then Ink
cartridge information.
2.Select the cartridge on which you want information.
3.The front panel displays:
●Color
●Product name
●Product number
●Serial number
●Status
●Ink level, if known
●Total ink capacity in milliliters
●Expiration date
●Manufacturer
●Warranty status
HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) procedures
●In HP Easy Printer Care (Windows), go to the Overview tab, each cartridges status is under
Supply Status > Cartridges.
●In HP Printer Utility (Mac OS), select  Information > Printer Status.
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							Remove an ink cartridge
There are three occasions when you need to remove an ink cartridge.
●The ink level in the cartridge is very low and you want to replace it with a full cartridge for unattended
printing (you can use up the remaining ink in the first cartridge at a more convenient time).
●The ink cartridge is empty or faulty, and you must replace it to continue printing.
●The ink cartridge has expired.
CAUTIONDo not try to remove an ink cartridge while printing.
CAUTIONRemove an ink cartridge only if you are ready to insert another one.
WARNING!Make sure the printer wheels are locked (the brake lever is pressed down) to
prevent the printer from moving.
1.
Press the Menu key to return to the main menu and select the Ink menu icon 
, then Replace
ink cartridges.
2.Open the ink cartridge cover completely. Magenta and yellow are in the left side, while light
magenta, light cyan, photo black, light gray, matte black, and cyan are in the right side.
3.Grip the cartridge you wish to remove.
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							4.Pull the cartridge straight up.
NOTEAvoid touching the end of the cartridge that is inserted into the printer, as there may
be ink on the connection.
NOTEAvoid storing partially used ink cartridges.
5.The front-panel display identifies the missing ink cartridge.
Insert an ink cartridge
1.Before removing the cartridge from its wrapping, shake it vigorously.
2.Unwrap the new ink cartridge, find the label identifying the ink color. Check that the letter or letters
(in these illustrations, M for magenta) marking the empty slot, matches the letter or letters on the
cartridge label.
3.Insert the ink cartridge into its slot.
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							4.Push the cartridge into the slot until it snaps into position. You should hear a beep and see
confirmation that the cartridge has been inserted.
If you have difficulty, see Cannot insert an ink cartridge on page 140.
5.When all cartridges have been inserted, close the cover.
6.The front-panel display confirms that all cartridges have been correctly inserted, press the OK key
on the front panel.
About the printheads
The printhead are connected to the ink cartridges and jet ink onto the paper.
CAUTIONObserve precautions when handling printheads because they are ESD-sensitive
devices (see the 
Glossary on page 167). Avoid touching pins, leads, and circuitry.
Check the printhead status
The printer automatically checks and services the printheads after each print. Follow the steps below
to get more information on your printheads.
1.
Press the Menu key to return to the main menu and select the Ink menu icon 
, then Printhead
information.
2.Select the printhead on which you want information.
3.The front panel displays:
●Colors
●Product name
●Product number
●Serial number
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							●Status, see Front-panel error messages on page 153
●Volume of ink it has used
●Warranty status
You can also get most of this information without leaving your computer by using HP Easy Printer Care
(Windows) or HP Printer Utility (Mac OS).
For an explanation of the printhead status messages, see 
Printhead status messages on page 146.
If the warranty status is See warranty note, this indicates that non-HP ink is being used. See the HP
Legal Information document provided with your printer for details of the warranty implications.
Remove a printhead
WARNING!Make sure the printer wheels are locked (the brake lever is pressed down) to
prevent the printer from moving.
WARNING!Printhead replacement must be performed with the printer powered on.
1.
Press the Menu key to return to the main menu and select the Ink menu icon 
, then Replace
printheads.
2.The printer moves the carriage into the correct position.
CAUTIONIf the carriage is left in the removal position for more than three minutes without
inserting or removing any printheads, it tries to move back to its normal position in the right-
hand end.
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							3.When the carriage has stopped moving, the front-panel display asks you to open the window.
4.Locate the carriage on the right side of the printer.
5.To Pull the handle up and toward you to release the wire loop.
6.Push the handle back to raise the lid.
7.This gives you access to the printheads.
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							8.To remove a printhead, lift up the blue handle.
9.Using the blue handle, use steady force to disengage the printhead.
10.Pull the blue handle upward until the printhead is released from the carriage.
CAUTIONDo not pull abruptly because this can damage the printhead.
11.The front-panel display identifies the missing printhead.
Insert a printhead
1.If the printhead is new, shake the printhead vigorously before removing the protective caps.
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							2.Remove the orange protective caps by pulling them down.
3.Clean the bottom of the printhead by wiping it with the swab provided or with a cotton swab and
de-ionized or distilled water.
WARNING!Do not touch the electrical connections on the backside of the printhead.
4.The printhead is designed to prevent you from accidentally inserting it into the wrong slot. Check
that the colored label on the printhead matches the colored label of the carriage slot into which the
printhead is to be inserted.
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							5.Insert the new printhead into its correct slot in the carriage.
CAUTIONInsert the printhead slowly and vertically, straight down. It may be damaged if
you insert it too fast, or at an angle, or if you rotate it as you insert it.
6.Push down as indicated by the arrow shown below.
CAUTIONWhen installing the new printhead there may be some resistance, so you need
to press it down firmly but smoothly. You should hear a beep and see confirmation on the
front-panel display that the printhead has been inserted. If you have difficulty, see 
Cannot
insert a printhead on page 140.
7.Insert any other printheads, that need to be installed, with the same procedure, then close the
carriage lid.
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