HP Designjet T1120ps 1118 mm User Manual
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HP DesignjetT1120 P rinter Series Using your printer
HP Designjet T1120 printer series Using your printer
Legal notices © 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP Products and services are set forth in the express warranty statement accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. USB 2.0 high-speed certified.Trademarks Adobe®, Acrobat®, Adobe Photoshop® and Adobe® PostScript® 3™ are trademarks of Adobe Systems Incorporated. Corel® is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited. ENERGY STAR and the ENERGY STAR mark are registered U.S. trademarks. Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation. PANTONE® is Pantone, Inc.s check- standard trademark for color.
Table of contents 1 Introduction Safety precautions ................................................................................................................................ 2 HP Start-Up Kit ..................................................................................................................................... 2 Using this guide .................................................................................................................................... 2 The printers main features ................................................................................................................... 4 The printers main components ............................................................................................................ 4 The front panel ..................................................................................................................................... 6 Printer software .................................................................................................................................... 8 The printers internal prints ................................................................................................................... 8 2 Installing the software Choose which connection method to use ........................................................................................... 12 Connect to a network (Windows) ....................................................................................................... 12 Connect directly to a computer (Windows) ......................................................................................... 13 Uninstall the printer software (Windows) ............................................................................................ 14 Connect to a network (Mac OS) ......................................................................................................... 14 Connect directly to a computer (Mac OS) .......................................................................................... 17 Uninstall the printer software (Mac OS) ............................................................................................. 19 3 Setting up the printer Introduction ......................................................................................................................................... 22 Handle paper conflicts ........................................................................................................................ 22 Turn nesting on and off ...................................................................................................................... 22 Turn usage information on and off ..................................................................................................... 23 Turn alerts on and off ......................................................................................................................... 24 Set or delete the security password ................................................................................................... 24 Require account ID ............................................................................................................................. 25 Set Windows driver preferences ........................................................................................................ 25 4 Personalizing the printer Turn the printer on and off .................................................................................................................. 28 Change the language of the front-panel display ................................................................................. 29 Access the HP Printer Utility .............................................................................................................. 29 Access the Embedded Web Server ................................................................................................... 29 Change the language of the HP Printer Utility .................................................................................... 30 Change the language of the Embedded Web Server ......................................................................... 30 Change the sleep mode setting .......................................................................................................... 30 ENWWiii
Turn the buzzer on and off ................................................................................................................. 30 Change the front-panel display contrast ............................................................................................. 31 Change the units of measurement ..................................................................................................... 31 Configure network settings ................................................................................................................. 31 Change the graphic language setting ................................................................................................. 32 5 Paper handling General advice ................................................................................................................................... 34 Load a roll onto the 24-inch spindle ................................................................................................... 34 Load a roll onto the 44-inch spindle .................................................................................................. 36 Load a roll into the 24-inch printer ..................................................................................................... 38 Load a roll into the 44-inch printer ...................................................................................................... 42 Unload a roll ....................................................................................................................................... 46 Load a single sheet ............................................................................................................................ 47 Unload a single sheet ......................................................................................................................... 50 View information about the paper ....................................................................................................... 50 Paper profiles ..................................................................................................................................... 51 Print on loaded paper ......................................................................................................................... 52 Maintain paper .................................................................................................................................... 52 Change the drying time ...................................................................................................................... 52 Turn the automatic cutter on and off .................................................................................................. 53 Feed and cut the paper ...................................................................................................................... 53 6 Printing Create a print job ................................................................................................................................ 56 Select print quality .............................................................................................................................. 57 Select paper size ................................................................................................................................ 57 Select margins options ....................................................................................................................... 58 Print with shortcuts ............................................................................................................................. 59 Rescale a print ................................................................................................................................... 60 Change the treatment of overlapping lines ......................................................................................... 60 Preview a print .................................................................................................................................... 61 Print a draft ......................................................................................................................................... 61 High-quality printing ............................................................................................................................ 62 Print in gray shades ............................................................................................................................ 63 Print with no margins .......................................................................................................................... 63 Print with crop lines ............................................................................................................................ 64 Use paper economically ..................................................................................................................... 64 Nest jobs to save roll paper ................................................................................................................ 64 Use ink economically .......................................................................................................................... 66 7 Color management Introduction ......................................................................................................................................... 68 How colors are represented ............................................................................................................... 68 A summary of the color management process ................................................................................... 68 Color calibration ................................................................................................................................. 68 ivENWW
Color management from printer drivers .............................................................................................. 69 Color management from printer drivers (T1120ps only) ..................................................................... 72 Color management from the Embedded Web Server ........................................................................ 74 Color management from the front panel ............................................................................................. 76 8 Practical printing examples Print a draft for revision with the correct scale ................................................................................... 80 Print a project ..................................................................................................................................... 83 Print a presentation ............................................................................................................................ 90 Print and scale from Microsoft Office ................................................................................................. 97 9 Job queue management Job queue page ................................................................................................................................ 104 Job preview ...................................................................................................................................... 104 Turn off the job queue ...................................................................................................................... 105 Select when to print a job in the queue ............................................................................................ 105 Identify a job in the queue ................................................................................................................ 105 Prioritize a job in the queue .............................................................................................................. 106 Delete a job from the queue ............................................................................................................. 106 Reprint or copy a job in the queue ................................................................................................... 106 Job status messages ........................................................................................................................ 106 10 Retrieving printer usage information Get printer accounting information ................................................................................................... 110 Check printer usage statistics .......................................................................................................... 110 Check ink and paper usage for a job ................................................................................................ 110 11 Handling ink cartridges and printheads About the ink cartridges .................................................................................................................... 114 Check the ink cartridges status ........................................................................................................ 114 Remove an ink cartridge .................................................................................................................. 115 Insert an ink cartridge ....................................................................................................................... 116 About the printheads ........................................................................................................................ 117 Check the printhead status ............................................................................................................... 118 Remove a printhead ......................................................................................................................... 118 Insert a printhead ............................................................................................................................. 121 12 Maintaining the printer Check printer status ......................................................................................................................... 126 Clean the exterior of the printer ........................................................................................................ 126 Replace the cutter ............................................................................................................................ 126 Maintain the ink cartridges ............................................................................................................... 130 Move or store the printer .................................................................................................................. 130 Update the firmware ......................................................................................................................... 131 Update the software ......................................................................................................................... 132 Printer maintenance kits ................................................................................................................... 132 ENWWv
Secure Disk Erase ............................................................................................................................ 132 13 Accessories How to order supplies and accessories ............................................................................................ 136 Introduction to the accessories ......................................................................................................... 140 14 Troubleshooting paper issues The paper cannot be loaded successfully ........................................................................................ 1 4 2 The paper type is not in the driver .................................................................................................... 144 The paper has jammed .................................................................................................................... 146 The printer displays out of paper when paper is available ............................................................... 148 Prints do not fall nicely into the basket ............................................................................................. 148 The sheet stays in the printer when the print has been completed .................................................. 148 The paper is cut when the print has been completed ....................................................................... 149 The cutter does not cut well ............................................................................................................. 149 The roll is loose on the spindle ......................................................................................................... 149 A strip stays on the output tray and generates jams ........................................................................ 149 Recalibrate the paper advance ........................................................................................................ 149 15 Troubleshooting print-quality issues General advice ................................................................................................................................. 152 Print quality troubleshooting wizard .................................................................................................. 152 Horizontal lines across the image (banding) .................................................................................... 153 Lines are too thick, too thin or missing ............................................................................................. 154 Lines appear stepped or jagged ....................................................................................................... 154 Lines print double or in the wrong colors .......................................................................................... 155 Lines are discontinuous .................................................................................................................... 155 Lines are blurred .............................................................................................................................. 156 Line lengths are inaccurate .............................................................................................................. 157 The whole image is blurry or grainy ................................................................................................. 157 The paper is not flat .......................................................................................................................... 158 The print is scuffed or scratched ...................................................................................................... 158 Ink marks on the paper ..................................................................................................................... 159 Black ink comes off when you touch the print .................................................................................. 159 Edges of objects are stepped or not sharp ....................................................................................... 160 Edges of objects are darker than expected ...................................................................................... 1 6 0 Horizontal lines at the end of a cut sheet print ................................................................................. 160 Vertical lines of different colors ........................................................................................................ 160 White spots on the print .................................................................................................................... 161 Colors are inaccurate ....................................................................................................................... 161 Colors are fading .............................................................................................................................. 162 The image is incomplete (clipped at the bottom) .............................................................................. 162 The image is clipped ........................................................................................................................ 162 Some objects are missing from the printed image ........................................................................... 163 A PDF file is clipped or objects are missing ..................................................................................... 163 The Image Diagnostics Print ............................................................................................................ 163 viENWW
If you still have a problem ................................................................................................................. 166 16 Troubleshooting ink cartridge and printhead issues Cannot insert an ink cartridge .......................................................................................................... 168 Ink cartridge status messages .......................................................................................................... 168 Cannot insert a printhead ................................................................................................................. 168 The front-panel display recommends reseating or replacing a printhead ........................................ 169 Clean the printheads ........................................................................................................................ 169 Clean the printhead drop detector .................................................................................................... 169 Align the printheads .......................................................................................................................... 172 Printhead status messages .............................................................................................................. 174 17 Troubleshooting general printer issues The printer does not print ................................................................................................................. 176 The printer seems slow .................................................................................................................... 176 The printer printed on undesirable paper ......................................................................................... 176 Communication failures between computer and printer ................................................................... 177 Cannot access the HP Printer Utility ................................................................................................ 177 Cannot access the Embedded Web Server ..................................................................................... 178 Automatic file system check ............................................................................................................. 178 An AutoCAD 2000 memory allocation error ..................................................................................... 179 No output when printing from Microsoft Visio 2003 .......................................................................... 179 Unavailable driver features when printing from QuarkXpress ......................................................... 179 Printer alerts ..................................................................................................................................... 180 18 Front-panel error messages 19 HP Customer Care Introduction ....................................................................................................................................... 184 HP Professional Services ................................................................................................................. 184 HP Instant Support ........................................................................................................................... 185 HP Proactive Support ....................................................................................................................... 185 Contact HP Support ......................................................................................................................... 186 20 Printer specifications Functional specifications .................................................................................................................. 190 Physical specifications ..................................................................................................................... 191 Memory specifications ...................................................................................................................... 191 Power specifications ......................................................................................................................... 191 Ecological specifications .................................................................................................................. 191 Environmental specifications ............................................................................................................ 192 Acoustic specifications ..................................................................................................................... 192 Glossary ........................................................................................................................................................... 193 ENWWvii
Index ................................................................................................................................................................. 195 viiiENWW
1 Introduction ●Safety precautions ● HP Start-Up Kit ● Using this guide ● The printers main features ● The printers main components ● The front panel ● Printer software ● The printers internal prints ENWW1 Introduction