HP DesignJet 500 Plus A0 User Manual
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The Front Panel Menu Structure Navigating the Menu SystemMessage Descriptions Media & Ink IntroductionFront PanelOther Printer OptionsIndex Solutions Message DescriptionsThis is a list of the error messages in the front-panel display. If an action is needed, it is shown in italics in the Explanation and Action column. The messages are listed in alphabetical order. Other front-panel messages, such as prompts, are included in the descriptions of the relevant procedures elsewhere in this document. Front Panel Messages Message Explanation and Action Alignment error due to printheads. Press ENTER to see faulty printheadsThe printer was aligning its printheads, but encountered an error due to some printheads not printing properly. Alignment has stopped. Press the Enter key.Alignment error Press ENTER to continue The printer was aligning its printheads, but encountered an error. Alignment has stopped. Press the Enter key. Cartridges will expire in days: nnOne or more of the cartridges are about to expire. nn is the number of days until expiry date of the cartridge that will expire first. The cartridges that are about to expire are indicated below this message. For an explanation of the replacement procedure, see Ink Cartridge Replacement . Color calibration error Press ENTER to continue The printer was performing a calibration of its color system, but encountered an error. Press the Enter key. For more Messages, click on the Next Page button . HP is not responsible for damage from use of non-HP ink. Replace Continue The printer has determined that one or more of the ink cartridges is not an HP product. Your product warranty only applies when you use HP ink. Any damage caused to your printer resulting from the use of non-HP ink cartridges is not the responsibility of Hewlett-Packard. If you want to replace the non-HP ink cartridges, select Replace and press the Enter key. Otherwise, select Continue and press Enter to continue. HP is not responsible for damage from use of non-HP printheads. Replace ContinueThe printer has determined that one or more of the printheads is not an HP product. Your product warranty only applies when you use HP printheads. Any damage caused to your printer resulting from the use of non-HP printheads is not the responsibility of Hewlett- Packard. If you want to replace the non-HP printheads, select Replace and press the Enter key. Otherwise, select Continue and press Enter to continue.Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Ink cartridge replacement required The printer has detected that one or more of the ink cartridges is missing or has an error, as indicated by flashing crosses. The four icons refer from left to right to the Cyan (), Black (), Magenta () and Yellow () cartridges. For an explanation of the icons and details of the replacement procedure, see Ink Cartridges . INK CARTRIDGES need to be functional. Replace before replacing printheadsYou have attempted to replace printheads, but the printer has detected that there are ink cartridges that are wrong. The ink cartridges must be replaced before the printheads can be replaced. First replace the faulty, empty or missing ink cartridges and then replace the printheads. See Ink Cartridge Replacement and Printhead Replacement . Install missing cartridges and replace empty cartridges before replacing printheads You are replacing printheads, but the printer has detected that some cartridges are empty and some are missing. The empty cartridges must be replaced and the missing ones inserted before the printheads are replaced. Follow the procedure for Ink Cartridge Replacement . Press the Enter or Cancel key to continue. Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Install missing cartridges before replacing printheadsYou are replacing printheads, but the printer has detected that one or more cartridges are missing. The missing cartridges must be installed before the printheads are replaced. Follow the procedure for Printhead Replacement . Press the Enter or Cancel key to continue. Open window and check printhead cover is properly closed You have replaced one or more printheads and the printer
The Front Panel Menu Structure Navigating the Menu SystemMessage Descriptions Media & Ink IntroductionFront PanelOther Printer OptionsIndex Solutions Message DescriptionsThis is a list of the error messages in the front-panel display. If an action is needed, it is shown in italics in the Explanation and Action column. The messages are listed in alphabetical order. Other front-panel messages, such as prompts, are included in the descriptions of the relevant procedures elsewhere in this document. Front Panel Messages Message Explanation and Action Alignment error due to printheads. Press ENTER to see faulty printheadsThe printer was aligning its printheads, but encountered an error due to some printheads not printing properly. Alignment has stopped. Press the Enter key.Alignment error Press ENTER to continue The printer was aligning its printheads, but encountered an error. Alignment has stopped. Press the Enter key. Cartridges will expire in days: nnOne or more of the cartridges are about to expire. nn is the number of days until expiry date of the cartridge that will expire first. The cartridges that are about to expire are indicated below this message. For an explanation of the replacement procedure, see Ink Cartridge Replacement . Color calibration error Press ENTER to continue The printer was performing a calibration of its color system, but encountered an error. Press the Enter key. For more Messages, click on the Next Page button . HP is not responsible for damage from use of non-HP ink. Replace Continue The printer has determined that one or more of the ink cartridges is not an HP product. Your product warranty only applies when you use HP ink. Any damage caused to your printer resulting from the use of non-HP ink cartridges is not the responsibility of Hewlett-Packard. If you want to replace the non-HP ink cartridges, select Replace and press the Enter key. Otherwise, select Continue and press Enter to continue. HP is not responsible for damage from use of non-HP printheads. Replace ContinueThe printer has determined that one or more of the printheads is not an HP product. Your product warranty only applies when you use HP printheads. Any damage caused to your printer resulting from the use of non-HP printheads is not the responsibility of Hewlett- Packard. If you want to replace the non-HP printheads, select Replace and press the Enter key. Otherwise, select Continue and press Enter to continue.Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Ink cartridge replacement required The printer has detected that one or more of the ink cartridges is missing or has an error, as indicated by flashing crosses. The four icons refer from left to right to the Cyan (), Black (), Magenta () and Yellow () cartridges. For an explanation of the icons and details of the replacement procedure, see Ink Cartridges . INK CARTRIDGES need to be functional. Replace before replacing printheadsYou have attempted to replace printheads, but the printer has detected that there are ink cartridges that are wrong. The ink cartridges must be replaced before the printheads can be replaced. First replace the faulty, empty or missing ink cartridges and then replace the printheads. See Ink Cartridge Replacement and Printhead Replacement . Install missing cartridges and replace empty cartridges before replacing printheads You are replacing printheads, but the printer has detected that some cartridges are empty and some are missing. The empty cartridges must be replaced and the missing ones inserted before the printheads are replaced. Follow the procedure for Ink Cartridge Replacement . Press the Enter or Cancel key to continue. Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Install missing cartridges before replacing printheadsYou are replacing printheads, but the printer has detected that one or more cartridges are missing. The missing cartridges must be installed before the printheads are replaced. Follow the procedure for Printhead Replacement . Press the Enter or Cancel key to continue. Open window and check printhead cover is properly closed You have replaced one or more printheads and the printer
The Front Panel Menu Structure Navigating the Menu SystemMessage Descriptions Media & Ink IntroductionFront PanelOther Printer OptionsIndex Solutions Message DescriptionsThis is a list of the error messages in the front-panel display. If an action is needed, it is shown in italics in the Explanation and Action column. The messages are listed in alphabetical order. Other front-panel messages, such as prompts, are included in the descriptions of the relevant procedures elsewhere in this document. Front Panel Messages Message Explanation and Action Alignment error due to printheads. Press ENTER to see faulty printheadsThe printer was aligning its printheads, but encountered an error due to some printheads not printing properly. Alignment has stopped. Press the Enter key.Alignment error Press ENTER to continue The printer was aligning its printheads, but encountered an error. Alignment has stopped. Press the Enter key. Cartridges will expire in days: nnOne or more of the cartridges are about to expire. nn is the number of days until expiry date of the cartridge that will expire first. The cartridges that are about to expire are indicated below this message. For an explanation of the replacement procedure, see Ink Cartridge Replacement . Color calibration error Press ENTER to continue The printer was performing a calibration of its color system, but encountered an error. Press the Enter key. For more Messages, click on the Next Page button . HP is not responsible for damage from use of non-HP ink. Replace Continue The printer has determined that one or more of the ink cartridges is not an HP product. Your product warranty only applies when you use HP ink. Any damage caused to your printer resulting from the use of non-HP ink cartridges is not the responsibility of Hewlett-Packard. If you want to replace the non-HP ink cartridges, select Replace and press the Enter key. Otherwise, select Continue and press Enter to continue. HP is not responsible for damage from use of non-HP printheads. Replace ContinueThe printer has determined that one or more of the printheads is not an HP product. Your product warranty only applies when you use HP printheads. Any damage caused to your printer resulting from the use of non-HP printheads is not the responsibility of Hewlett- Packard. If you want to replace the non-HP printheads, select Replace and press the Enter key. Otherwise, select Continue and press Enter to continue.Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Ink cartridge replacement required The printer has detected that one or more of the ink cartridges is missing or has an error, as indicated by flashing crosses. The four icons refer from left to right to the Cyan (•), Black (•), Magenta (•) and Yellow (•) cartridges. For an explanation of the icons and details of the replacement procedure, see Ink Cartridges . INK CARTRIDGES need to be functional. Replace before replacing printheadsYou have attempted to replace printheads, but the printer has detected that there are ink cartridges that are wrong. The ink cartridges must be replaced before the printheads can be replaced. First replace the faulty, empty or missing ink cartridges and then replace the printheads. See Ink Cartridge Replacement and Printhead Replacement . Install missing cartridges and replace empty cartridges before replacing printheads You are replacing printheads, but the printer has detected that some cartridges are empty and some are missing. The empty cartridges must be replaced and the missing ones inserted before the printheads are replaced. Follow the procedure for Ink Cartridge Replacement . Press the Enter or Cancel key to continue. Front Panel Messages (continued) Message Explanation and ActionFor more Messages, click on the Next Page button Install missing cartridges before replacing printheadsYou are replacing printheads, but the printer has detected that one or more cartridges are missing. The missing cartridges must be installed before the printheads are replaced. Follow the procedure for Printhead Replacement . Press the Enter or Cancel key to continue. Open window and check printhead cover is properly closed You have replaced one or more printheads and the printer
Page FormatSetting Page Size in the Front PanelImage Appearance Print Management Printer Configuration Media & Ink Introduction Front Panel OtherPrinter OptionsIndex Solutions Printer OptionsThe printer has many options that you can use to ensure that the image you print has the look and appearance you want. You can select printer settings either from the front panel or from the driver you have for the printer. In most cases the driver settings override the front panel settings. The Print Options Tab contains these topics: Page Format deals with the formatting of the image and how to use the settings to obtain the formatting that you want. It also explains how to control the orientation of the image on the media. Setting Page Size in the Front Panel explains how to set the page size from the front panel. Image Appearance describes how to control the overall appearance of your prints. Print Management describes how to efficiently manage your printing. Printer Configuration details how to set specific configuration parameters of your printer.
Media & Ink Introduction Front Panel OtherPrinter OptionsIndex Solutions Page Format Setting Page Size in the Front PanelImage Appearance Print Management Printer Configuration Page Format Page Description explains how to make sure the you obtain the prints from your printer in the format you want. NOTE: These topics are only applicable if you have an optional HP-GL/2 Accessories Card installed in your HP DesignJet 500 printer. Rotating an Image details on how to rotate the image. Printing a Mirror Image explains how to print a mirror image of your print. Pag e Size Margins Printing Area Inked Area Direction of paper leaving the printer Leading Edge Trailing Edge 17 mm (0.7 in) 5 mm (0.2 in) 5 mm (0.2 in) 17 mm (0.7 in) settings for the leading and trailing edges are 17 mm. Printing AreaThe printing area is the page size minus the margins. For a table showing the printing areas for standard paper sizes, see P . Inked Areainked area is the smallest rectangle that contains the entire image. Page Size and the RotationWhat is Rotated? NOTE: These topics are only applicable if you have an optional HP-GL/2 Accessories Card installed in your HP DesignJet 500 printer. Job Rotation (HP-GL/2)If the software in the driver does not specify the rotation setting, it can be specified in the front panel (P).Page Size and the RotationNote that when you rotate a job the page size is enlarged to avoid clipping, because the trailing and leading margins are not the same size as the side margins. 0
Media & Ink Introduction Front Panel OtherPrinter OptionsIndex Solutions Page Format Setting Page Size in the Front PanelImage Appearance Print Management Printer Configuration Page Format Page Description explains how to make sure the you obtain the prints from your printer in the format you want. NOTE: These topics are only applicable if you have an optional HP-GL/2 Accessories Card installed in your HP DesignJet 500 printer. Rotating an Image details on how to rotate the image. Printing a Mirror Image explains how to print a mirror image of your print. Pag e Size Margins Printing Area Inked Area Direction of paper leaving the printer Leading Edge Trailing Edge 17 mm (0.7 in) 5 mm (0.2 in) 5 mm (0.2 in) 17 mm (0.7 in) settings for the leading and trailing edges are 17 mm. Printing AreaThe printing area is the page size minus the margins. For a table showing the printing areas for standard paper sizes, see P . Inked Areainked area is the smallest rectangle that contains the entire image. Page Size and the RotationWhat is Rotated? NOTE: These topics are only applicable if you have an optional HP-GL/2 Accessories Card installed in your HP DesignJet 500 printer. Job Rotation (HP-GL/2)If the software in the driver does not specify the rotation setting, it can be specified in the front panel (P).Page Size and the RotationNote that when you rotate a job the page size is enlarged to avoid clipping, because the trailing and leading margins are not the same size as the side margins. 0
Media & Ink Introduction Front Panel OtherPrinter OptionsIndex Solutions Page Format Setting Page Size in the Front PanelImage Appearance Print Management Printer Configuration Page Format Page Description explains how to make sure the you obtain the prints from your printer in the format you want. NOTE: These topics are only applicable if you have an optional HP-GL/2 Accessories Card installed in your HP DesignJet 500 printer. Rotating an Image details on how to rotate the image. Printing a Mirror Image explains how to print a mirror image of your print. Pag e Size Margins Printing Area Inked Area Direction of paper leaving the printer Leading Edge Trailing Edge 17 mm (0.7 in) 5 mm (0.2 in) 5 mm (0.2 in) 17 mm (0.7 in) settings for the leading and trailing edges are 17 mm. Printing AreaThe printing area is the page size minus the margins. For a table showing the printing areas for standard paper sizes, see Printable Area . Inked Areainked area is the smallest rectangle that contains the entire image. Page Size and the RotationWhat is Rotated? NOTE: These topics are only applicable if you have an optional HP-GL/2 Accessories Card installed in your HP DesignJet 500 printer. Job Rotation (HP-GL/2)If the software in the driver does not specify the rotation setting, it can be specified in the front panel (P).Page Size and the RotationNote that when you rotate a job the page size is enlarged to avoid clipping, because the trailing and leading margins are not the same size as the side margins. 0º 90º A A 0º 90 º A A Mirror Off Mirror On
Media & Ink Introduction Front Panel OtherPrinter OptionsIndex Solutions Page Format Setting Page Size in the Front PanelImage Appearance Print Management Printer Configuration Page Format Page Description explains how to make sure the you obtain the prints from your printer in the format you want. NOTE: These topics are only applicable if you have an optional HP-GL/2 Accessories Card installed in your HP DesignJet 500 printer. Rotating an Image details on how to rotate the image. Printing a Mirror Image explains how to print a mirror image of your print. Pag e Size Margins Printing Area Inked Area Direction of paper leaving the printer Leading Edge Trailing Edge 17 mm (0.7 in) 5 mm (0.2 in) 5 mm (0.2 in) 17 mm (0.7 in) settings for the leading and trailing edges are 17 mm. Printing AreaThe printing area is the page size minus the margins. For a table showing the printing areas for standard paper sizes, see P . Inked Areainked area is the smallest rectangle that contains the entire image. Page Size and the RotationWhat is Rotated? NOTE: These topics are only applicable if you have an optional HP-GL/2 Accessories Card installed in your HP DesignJet 500 printer. Job Rotation (HP-GL/2)If the software in the driver does not specify the rotation setting, it can be specified in the front panel (Paper > Page Format > Rotate).Page Size and the RotationNote that when you rotate a job the page size is enlarged to avoid clipping, because the trailing and leading margins are not the same size as the side margins. 0
Media & Ink Introduction Front Panel OtherPrinter OptionsIndex Solutions Page Format Setting Page Size in the Front PanelImage Appearance Print Management Printer Configuration Page Format Page Description explains how to make sure the you obtain the prints from your printer in the format you want. NOTE: These topics are only applicable if you have an optional HP-GL/2 Accessories Card installed in your HP DesignJet 500 printer. Rotating an Image details on how to rotate the image. Printing a Mirror Image explains how to print a mirror image of your print. Pag e Size Margins Printing Area Inked Area Direction of paper leaving the printer Leading Edge Trailing Edge 17 mm (0.7 in) 5 mm (0.2 in) 5 mm (0.2 in) 17 mm (0.7 in) settings for the leading and trailing edges are 17 mm. Printing AreaThe printing area is the page size minus the margins. For a table showing the printing areas for standard paper sizes, see Printable Area . Inked Areainked area is the smallest rectangle that contains the entire image. Page Size and the RotationWhat is Rotated? NOTE: These topics are only applicable if you have an optional HP-GL/2 Accessories Card installed in your HP DesignJet 500 printer. Job Rotation (HP-GL/2)If the software in the driver does not specify the rotation setting, it can be specified in the front panel (P).Page Size and the RotationNote that when you rotate a job the page size is enlarged to avoid clipping, because the trailing and leading margins are not the same size as the side margins. 0º 90º A A 0º 90 º A A Mirror Off Mirror On
Media & Ink Introduction Front Panel OtherPrinter OptionsIndex Solutions Page Format Setting Page Size in the Front PanelImage Appearance Print Management Printer Configuration Page Format Page Description explains how to make sure the you obtain the prints from your printer in the format you want. NOTE: These topics are only applicable if you have an optional HP-GL/2 Accessories Card installed in your HP DesignJet 500 printer. Rotating an Image details on how to rotate the image. Printing a Mirror Image explains how to print a mirror image of your print. Pag e Size Margins Printing Area Inked Area Direction of paper leaving the printer Leading Edge Trailing Edge 17 mm (0.7 in) 5 mm (0.2 in) 5 mm (0.2 in) 17 mm (0.7 in) settings for the leading and trailing edges are 17 mm. Printing AreaThe printing area is the page size minus the margins. For a table showing the printing areas for standard paper sizes, see Printable Area . Inked Areainked area is the smallest rectangle that contains the entire image. Page Size and the RotationWhat is Rotated? NOTE: These topics are only applicable if you have an optional HP-GL/2 Accessories Card installed in your HP DesignJet 500 printer. Job Rotation (HP-GL/2)If the software in the driver does not specify the rotation setting, it can be specified in the front panel (P).Page Size and the RotationNote that when you rotate a job the page size is enlarged to avoid clipping, because the trailing and leading margins are not the same size as the side margins. 0º 90º A A 0º 90 º A A Mirror Off Mirror On