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HP DesignJet 4000 User Manual

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Page 281

3.Check that the paper type selected in the front panel is the same as the paper type you are
using.
4.Perhaps you have adjusted the drying time at the front panel to speed up the printer output.
Select the 
 icon, then Select drying time, and make sure it is set to Optimal.
5.Allow the prints time to dry separately; do not cover or stack them.
Lines are slightly warped
The paper itself may be warped. This can happen if it has been used or stored in an extreme
environment. See 
Environmental...

Page 282

Using Automatic PANTONE Calibration (the best choice)
In order to use Automatic PANTONE Calibration, you need an application that recognizes the
PANTONE colors, and a calibrated PostScript printer.
The Automatic PANTONE Calibration facility emulates PANTONE Solid Coated colors only (suffix
C). Other PANTONE colors will be printed using the CMYK values sent by the application.
Converting PANTONE colors manually
If you have a non–PostScript printer, or if you are using an application (such as Adobe...

Page 283

3.Ensure that Color Calibration is turned on. At the front panel of the HP Designjet 4000 series,
select the 
 icon, then Printer configuration > Color calibration > On .
4.Load the printers with similar paper types.
5.Ensure that the Paper Type setting on the front panel corresponds to the paper you have loaded.
6.Print your image on the HP Designjet 1000 Printer series using your normal settings.
7.Now prepare to print the same image on the HP Designjet 4000 Printer series.
8.In your application, set...

Page 284

Printing the same HP-GL/2 file
The situation is that you have produced an HP-GL/2 file (also known as a PLT file) using the HP-
GL/2 driver installed for one printer, and you intend to send the same file to both printers.
1.Ensure that both printers have been updated to the latest firmware version. See 
Update my
printers firmware.
2.Ensure that Color Calibration is turned on. At the front panel of the HP Designjet 4000 Printer
series, select the 
 icon, then Printer configuration > Color calibration >...

Page 285

19 The problem is... (image error topics)
●The print is completely blank
●
The output contains only a partial print
●
The image is clipped
●
The image is in one portion of the printing area
●
The image is unexpectedly rotated
●
The print is a mirror image of the original
●
The print is distorted or unintelligible
●
One image overlays another on the same sheet
●
Pen settings seem to have no effect
●
Some objects are missing from the printed image
●
A PDF file is clipped or objects are missing
●
No output...

Page 286

The print is completely blank
If the front-panel graphic language setting is Automatic (the default), try the other settings:
PostScript for a PostScript file, HP-GL/2 for an HP-GL/2 file, etc. (see 
Change the graphic language
setting). Then send the file again.
When you have finished this particular print, remember to reset the graphic language to Automatic.
The output contains only a partial print
●Did you press Cancel before all the data were received by the printer? If so, you have ended the
data...

Page 287

There is another possible explanation for a clipped image. Some applications, such as Adobe
Photoshop, Adobe Illustrator, and CorelDRAW, use an internal 16–bit coordinate system which
means that they cannot handle an image of more than 32,768 pixels. If you try to print an image
larger than this from these applications, the bottom of the image will be clipped. In this case, the only
way to print the whole image is to reduce the resolution so that the whole image requires fewer than
32,768 pixels. The...

Page 288

Pen settings seem to have no effect
Here are some possible explanations:
●
You have changed the settings in the front panel by selecting the 
 icon followed by Default
printing options > HP-GL/2 settings > Define palette, but you have forgotten to select that
palette in Default printing options > HP-GL/2 settings > Select palette.
●If you want the software-driven pen settings, you must remember to go to the front panel and
select the 
 icon followed by Default printing options > HP-GL/2 settings > Select...

Page 289

20 The problem is... (ink system topics)
●I cannot insert an ink cartridge
●
The printer will not accept a large black ink cartridge
●
I cannot remove an ink cartridge
●
I cannot insert a printhead
●
I cannot insert a printhead cleaner
●
The front panel keeps telling me to reseat or replace a printhead
●
An ink cartridge status message
●
A printhead status message
●
A printhead cleaner status message
ENWW275
The problem is... (ink
system topics)
 

Page 290

I cannot insert an ink cartridge
1.Check that you have the correct type of cartridge (model number).
2.Check that the colored label on the cartridge is the same color as the label on the slot.
3.Check that the cartridge is correctly oriented, with the colored label at the top.
CAUTIONNever clean inside the ink cartridge slots.
The printer will not accept a large black ink cartridge
Black ink cartridges of 775 cm³ capacity are supported by the HP Designet 4500 series, and by the
HP Designjet 4000 series...
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