HP Compaq Wf1907v User Guide
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Operating the Monitor User’s Guide4–5 Color Selects the screen color. The factory default is 6500 K or Custom Color, depending on the model. 9300 K Changes to slightly blueish white. 6500 K Changes to slightly reddish white. Custom Color Selects and adjusts your own color scales: R — Sets your own red color levels. G — Sets your own green color levels. B — Sets your own blue color levels. sRGB Sets your screen colors to adapt to the color standards used in the image technology industry. Quick View Selects viewing mode. Movie Selects the movie mode. Photo Selects the photo mode. Gaming Selects the gaming mode. Text Selects the text mode. Custom Settings saved when user adjusts the Brightness, Contrast, or Color in one of the Quick View options. Language Selects the language in whic h the OSD menu is displayed. The factory default is English. Management Selects the power-management features of the monitor. Volume Adjusts the volume level. OSD Control Adjusts the position of the OSD menu on the screen. Horizontal OSD Position — Changes the viewing position of the OSD menu to the left or right area of the screen. The factory default range is 50. Vertical OSD Position — Changes the viewing position of the OSD menu to the top or bottom area of the screen. The factory default range is 50. OSD Transparency — Adjust to view the background information through the OSD. OSD Timeout — Sets the time in seconds that the OSD is visible after the last button is pressed. The factory default is 30 seconds. Power Saver Enables the power saving feature (see “Power-Saver Feature” on page 8. Select: On Off The factory default is On. Mode Display Displays the resolution, re fresh rate, and frequency information on the screen each time th e OSD Main Menu is accessed. Select: On Off The factory default is On or Off, depending on the model. Icon Main Menu Options Submenu OptionsDescription (Continued)
Operating the Monitor 4–6User’s Guide Power-On Status Display Displays the operating status of the monitor each time the monitor is powered on. Select the location to which to display the status: To p Middle Bottom Off The factory default is Top or Off, depending on the model. DDC/CI Support Allows the computer to control some OSD menu features such as brightness, contrast, and color temperature. Set to: On Off The factory default is On. Bezel Power LED (select models only) Turns the light (LED) in the powe r button On and Off. When set to Off, the light will remain off at all times. Sleep Timer Provides the timer-adjustment menu options: Set Current Time — Sets the curren t time in hours and minutes. Set Sleep Time — Sets the time you want to place the monitor in sleep mode. Set on Time — Sets the time you want the monitor to wake up from sleep mode. Timer — Sets the Sleep Timer feature On or Off; the default setting is Off. Sleep Now — Immediately sets the monitor to enter sleep mode. Default Video Input Selects the default vi deo input signal when the monitor is connected to two active and valid video sources. The default is DVI. You must restart the computer to have the change take effect. Information Selects and displays impo rtant information about the monitor. Current Settings Provides the current input video mode. Recommended Settings Provides the recommen ded resolution mode and refresh rate for the monitor. Serial Number Reports the serial number of the monitor. The serial number is needed if contacting HP technical support. Version Reports the firmware version of the monitor. Backlight Hours Reports the total hours of backlight operation. Service Support For service support, go to: http://www.hp.com/support Factory Reset Returns settings to factory defaults. Icon Main Menu Options Submenu OptionsDescription (Continued)
Operating the Monitor User’s Guide4–7 Selecting Video Input Connectors The input connectors are: ■VGA connector (analog) ■ DVI-D connector (digital) for select models ■ HDMI connector for select models The monitor automatically determines which inputs have valid video signals, and displays the image. You can connect the VGA cable, the DVI-D cable, or both. If both cables are installed, the default input selection is DVI. The HDMI cable is in place of the DVI-D cable. The source of input can be switched using the Switch Video Input option in the OSD menu. Switching from a VGA to an HDMI input source may take several seconds. Identifying Monitor Conditions Special messages appear on the monitor screen for the following monitor conditions: ■ Input Signal Out of Range — Indicates the monitor does not support the video card’s input signal because its resolution or refresh rate are se t higher than the monitor supports. Change your video card settings to a lower resolution or refresh rate. Restart your computer for the new settings to take effect. ■ Monitor Going to Sleep — Indicates the screen display is entering a sleep mode. The speakers are turned off in sleep mode. ■ Check Video Cable — Indicates a video input cable is not proper ly connected to the computer or monitor. ■ OSD Lock-out — The OSD can be enabled or disabled by pressi ng and holding the Menu button on the front panel for 10 seconds. If the OSD is locked, the wa rning message “OSD Lock-out” appears for 10 seconds. If the OSD is locked, press and hold the Me nu button for 10 seconds to unlock the OSD. If the OSD is unlocked, press and hold the Menu button for 10 seconds to lock the OSD. ■ No Input Signal — Indicates the monitor is not receiving a vide o signal from the computer on the monitor video input connector(s). Check to see if the computer or input signal source is off or in the power-saver mode. ■ Auto Adjustment in Progress — Indicates the auto-adjustment function is active. See “Adjusting Scre\ en Quality” in this chapter. Adjusting Screen Quality The auto-adjustment feature automatically fine-tunes the im age quality for display size, position, clock, and phase each time a new video mode is displayed. For more pr ecise adjustments of VGA input, run the Auto-Adjustment software on the CD. See “Using the Auto -Adjustment Function” in this chapter. If you want additional image-quality improvement, use the Clock and Clock Phase controls of the monitor to fine-tune the image. See “Optimizing Analog Video” in this chapter.
Operating the Monitor 4–8User’s Guide Optimizing Analog Video This monitor contains advanced circuitry that allows the monitor to function as a standard analog monitor. Two controls in the OSD menu can be adjusted to improve analog image performance: ■ Clock — Increase or decrease the value to minimize any ve rtical bars or stripes visible on the screen background. ■ Clock Phase — Increase or decrease the value to mi nimize video distortion or video jitter. Use these controls only when the auto-adjustment functi on does not provide a satisfactory monitor image in analog mode. To obtain the best results: 1. Allow the monitor to warm up for 20 minutes before adjusting. 2. Display the adjustment-pattern application provided on the CD. 3. Access the OSD menu, then select Image Control. 4. Set the main Clock settings correctly first, because the Clock Phase settings depend on the main Clock setting. When adjusting the Clock and Clock Phase values, if the monitor images become distorted, continue adjusting the values until the distortion disappears. To restore the factory settings , access the OSD menu, select Factory Reset, and then select Ye s. Power-Saver Feature When the monitor is in normal operating mode, the Power li ght is aqua-white or green (depending on model) and the monitor uses the normal watts of power. For power us age, refer to “Technical Specifications” (Appendix B). The monitor also supports a power-saver mode that is controlled by the computer. When the monitor is in the reduced-power state, the monitor screen is blank, the backlight is off, and the Power light is amber. The monitor uses minimum power. When the monitor is “awakened,” a brief warm-up period occurs before the monitor returns to normal operating mode. The energy-saving reduced power stat e activates if the monitor does not detect either the horizontal sync signal or the vertical sync signal. The powe r-saver feature must be activated on your computer for this feature to work. Refer to your computer documentation for instructions on setting energy-saver features (sometimes called power-management features). ✎ NOTE: The energy-saver feature works only when the monitor is connected to computers that have energy-saver features. High-Bandwidth Digital Content Protection (HDCP) If your monitor supports HDCP, it can receive high-definit ion content. High-definition content is available in many sources, such as HD-DVD and Blu-Ray devices or HDTV air or cable broadcasts. If you do not have an HDCP-enabled monitor, you may see a black screen or a lower resolution picture when playing high-definition protected content. Your computer graphic card and monitor must bo th support HDCP to display protected content.
User’s Guide5–1 5 Preparing the Monitor for Shipping Keep the original packing box in a storage area. You may need it later if you move or ship your monitor. You may need to detach the monitor ba se when you ship the HP LCD monitor. Removing the Monitor Base ÅWARNING: Do not remove the base from the pedestal while the monitor is standing in the upright position. Attempting to remove the base from the pedestal while the monitor is upright might injure the user. ÅWARNING: Before disassembling or folding the monitor, turn off the monitor power, and disconnect all power, video, and audio cables. To disconnect power from the equi pment, unplug the power cord from the power outlet by grasping the power plug firmly. Never pull on the cord. ÄCAUTION: The screen is fragile. Placing the monitor screen down on a flat, soft area prevents scratches, defacing, or breakage. Avoid applying pressure to the LCD screen; doing so can cause damage. Removing the cantilever base 1.Disconnect the power, video, and audio cables from the monitor. 2. Set the monitor screen down on a flat, soft, protected surface. 3. Press the center tab in ( 1) and detach the base from the monitor ( 2). Removing the cantilever base
Preparing the Monitor for Shipping 5–2User’s Guide 4.Fold the monitor neck down, and place the mo nitor and base in the original packing box. Removing the column base 1.Disconnect the power, video, and audio cables from the monitor. 2. Set the monitor screen down on a flat, soft, protected surface. 3. Pinch and hold the tabs with one hand ; then pull the base off with the other hand to detach the base from the monitor. Removing the column base ÅWARNING: Be careful to avoid pinching or scrapi ng your fingers when removing the base. 4. Put the monitor and base in the original packing box.
Preparing the Monitor for Shipping User’s Guide5–3 Folding the Double-Hinged Monitor You don’t have to remove this monitor base for shipping. Fold the double-hinged monitor in its original shipping position. ÅWA R N I N G : Do not place the double-hinged monitor face down for folding. The base hinge can spring up and cause serious injury or damage. 1. Turn the monitor to a horizont al position with no tilt. 2. Lower the monitor all the way until the hinge is flat. The monitor screen should still be vertical to the desktop so you can access the hinge. 3. Place the shipping strap around the base, pull it tight, and connect it by sliding the strap ends through the slips. 4. Lower the monitor screen down flat, horizontal to the desktop.
Preparing the Monitor for Shipping 5–4User’s Guide 5.Pivot the monitor to the portrait position (in the figu re, you would be facing the monitor where the straight arrow is). 6. Place the folded monitor, screen-sid e up, in its original shipping box.
User’s GuideA–1 A Troubleshooting Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions: ProblemSolution Power LED is not on. Make sure the Power button is on, an d the power cord is properly connected to a grounded power outlet and to the monitor. Select Management in the OSD menu, and then select Bezel Power LED. Check if the Bezel Power LED option is set to Off and, if so, set to On mode. Screen is blank. Connect the power cord. Turn on the power. Connect the video cable properly. See “Setting Up the Monitor” for more information. Press a key on the keyboard or move the mo use to turn off the screen-blanking utility. Screen is black or displaying at a lower resolution while displaying high-definition (HD) content. Check if your monitor and computer support HDCP. Refer to “High-Bandwidth Digital Content Protection (HDCP)” or http://www.hp.com/support for more information. Image appears blurred, indistinct, or too dark. Press the Auto/Select button on the monitor front panel. If this does not correct the image, press the Menu button to open the OSD menu, and adj ust the brightness and contrast scales as needed. Image is not centered. Press the Menu button to access the OSD menu. Select Image Control, and then select Horizontal Position or Ve r t i c a l P o s i t i o n to adjust the horizontal or vertical position of the image. “Check Video Cable” appears on screen. Connect the monitor VGA signal cable to the VG A connector on the computer, or connect the DVI-D signal cable to the DVI connector on the comp uter. Be sure that the computer power is off while connecting the video cable. “Input Signal Out of Range” appears on screen. Restart your computer and enter Safe Mode. Chan ge your settings to a supported setting (see the table in “Preset Video Modes” in Appendix B). Restart your computer, so that the new settings take effect. Picture is fuzzy and has ghosting, shadowing problem. Adjust the contrast and brightness controls. Make sure that you are not using an extensio n cable or switch box. We recommend plugging the monitor directly into the graphic card outp ut connector on the back of your computer. For VGA input, the auto-adjustmen t feature might fix this problem. Unable to set the monitor to the optimal resolution. Make sure that the graphics card supports the optimal resolution. Make sure that the latest supported driver is installed for the graphics card. For HP and Compaq systems, you can download the latest graphics driver for your system from: http://www.hp.com/support For other systems, refer to the Web site for your graphics card.
Troubleshooting A–2User’s Guide Getting Support from hp.com Before you contact customer service, refer to HP Technical Support at: http://www.hp.com/support Select your country/region, and then follow th e links to the support page for your monitor. Preparing to Call Technical Support If you cannot solve a problem by using the troubleshooting tips in this section, you might have to call technical support. For technical support contact information, refer to the printed documentation included with the monitor. Have the following information available when you call: ■ Monitor model number (located on label on back of monitor) ■ Monitor serial number (located on la bel on back of monitor or in the OSD display in the Information menu) ■ Purchase date on invoice ■ Conditions under which the problem occurred ■ Error messages received ■ Hardware configuration ■ Name and version of hardware and software you are using Locating the Rating Label The rating label on the monitor provides the product numb er and serial number. You may need these numbers when contacting HP about your monitor model. The rating label is on the back of the monitor. No Plug and Play. In order for the Plug and Play feature of the monitor to work, you need a computer and graphic card that are compatible with Plug and Play . Check with your computer manufacturer. Check the monitor’s video cable, and make sure that none of the pins are bent. Make sure that the HP monitor drivers are inst alled. Refer to “Installing Drivers” for more information. HP monitor drivers are also available at: http://www.hp.com/support Picture bounces, flickers, or wave pattern is present in the picture. Move electrical devices that may cause electrical interference as far away from the monitor as possible. Use the maximum refresh rate that your moni tor is capable of at the resolution that you are using. Monitor is always in “Sleep Mode (Amber LED).” The computer power switch shou ld be in the On position. The computer graphic card should be snugly seated in its slot. Check that the monitor video cable is properly connected to the computer. Inspect the monitor video cable, and make sure that none of the pins are bent. Check that your computer is operational: Pres s the Caps Lock key and observe the Caps Lock LED found on most keyboards. The LED should ei ther turn on or off after hitting the Caps Lock key. USB 2.0 ports are not working. Make sure the USB hub cable is securely co nnected to the monitor and the computer. ProblemSolution (Continued)