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HP Compaq L5009tm User Guide

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Page 21

OSD and Power Lock/Unlock
The OSD feature can be locked and unlocked. The monitor is shipped with the OSD menu and power
button in the unlocked position.
To lock the OSD menu:
1.Press the Menu button and up arrow button simultaneously until a window displays OSD Unlock.
Continue to hold the buttons down and the window toggles to OSD Lock.
2.To unlock the OSD, repeat the above step until OSD Unlock is displayed.
To lock the power button:
1.Press the Menu button and down arrow button simultaneously until a...

Page 22

A Troubleshooting
Solving Common Problems
The following table lists possible problems, the possible cause of each problem, and the recommended
solutions.
ProblemPossible CauseSolution
Screen is blank.Power cord is disconnected.Connect the power cord.
Power button on front panel of the
monitor is turned off.Press the front panel power button.
Video cable is improperly
connected.Connect the video cable properly. Refer to
Chapter 3, 
Setting Up the Monitor on page 5 for
more information.
Screen blanking...

Page 23

Touchscreen Tips
If you experience operational issues with the touchscreen system either during or after installation, use
the tips below to help you determine the source of the problem.
●If “No Elo touchmonitor found” is displayed on the screen, install the latest drivers. Touchmonitors
with the dual serial/USB interface require the latest drivers. If you are replacing an existing
installation and see this problem, you should update your touchscreen driver with one from the Elo
Web site Driver and File...

Page 24

If the touchscreen is not responding to touch, check your serial or USB connection by doing the following:
●Serial Connection - Run the comdump diagnostic utility to determine if the touchscreen, the serial
touch controller, the computers serial COM port and the associated cabling are connected and
functioning properly. Download the latest version of comdump.exe (7K) from the Elo Web site
Driver and Files Download page. You should save the file where it can be accessed easily - either
to a floppy or to...

Page 25

6.Exit regedit when done.
7.Shut Down and restart the machine. A restart is required before the setting will take effect.
A cursor is not visible. To make the cursor visible, first, open Control Panel > Elo Touchscreen >
Mode tab. Check if the Hide arrow mouse pointer box is checked; if yes, un-check it and click OK. If a
mouse is not installed on the computer, Shut Down the computer, install a mouse, then restart the
computer. The cursor should now be visible. You may then Shut Down and remove the...

Page 26

B Technical Specifications
NOTE:All performance specifications are provided by the component manufacturers. Performance
specifications represent the highest specification of all HPs component manufacturers typical level
specifications for performance and actual performance may vary either higher or lower.
HP L5006tm Touchscreen
Table B-1  HP L5006tm Specifications
LCD Display
Type38.1 cm
TFT LCD15 inches
Display Size304 (H) x 228 (V) mm12.0 (H) x 9.0 (V) in
Pixel Pitch0.297 (H) x 0.297 (V) mm0.01 (H) x...

Page 27

OSDContrast, Brightness, H-Position, V-
Position, Color Temperature, Phase,
Clock, OSD Time, Recall, Language 
Plug & PlayDDC1/2B 
Touch PanelIntelliTouch Surface Acoustic Wave
(SAW) technology 
PowerInput AC 100-240V, 50-60Hz 
Operating Conditions
Temperature (Operating)
Temperature (Storage)
Humidity
Altitude
0° C to 40° C (32° F to 104° F)
-20°C to 60°C (-4°F to 140°F)
20% ~ 80% (No Condensation)
To 3657.6 meters (12,000 feet)
 
Dimensions
Width
Height (includes base)
Depth (includes base)
350 mm
310...

Page 28

Display Color16.2M 
Viewing AngleVertical -60° ~ +40°
Horizontal -60° ~ +60° 
Input Signal
Video
Sync
R.G.B. Analog 0.7Vp-p, 75 Ohms
TTL Positive or Negative
 
Signal ConnectorMini D-Sub 15 pin 
Side ControlMenu, up arrow, down arrow, Select,
Power 
OSDContrast, Brightness, H-Position, V-
Position, Color Temperature, Phase,
Clock, OSD Time, Recall, Language 
Plug & PlayDDC1/2B 
Touch PanelAcoustic Pulse Recognition (APR)
Technology 
PowerInput AC 100-240V, 50-60Hz 
Operating Conditions
Temperature...

Page 29

IntelliTouch Surface Acoustic Wave Technology
Table B-3  IntelliTouch Specifications
Input MethodFinger or gloved hand (cloth, leather or rubber) activation.
Mechanical Positional AccuracyStandard deviation of error is less than 2.03 mm (0.080 in).
Equates to less than ±1%.
Touchpoint DensityMore than 15,500 touchpoints/cm2 (100,000 touchpoints/in2).
Touch Activation ForceTypically less than 85 grams (3 ounces).
Surface DurabilitySurface durability is that of glass, Mohs’ hardness rating of 7.
Expected...

Page 30

Acoustic Pulse Recognition Technology
Table B-4  APR Specifications
Input MethodFinger, finger nail, solid stylus or gloved hand (cloth, leather or
rubber) activation
Mechanical Positional Accuracy1% maximum error
Resolution AccuracyTouchpoint density is based on controllers resolution of 4096
x 4096
Touch Activation ForceTypically 2 to 3 ounces (55 to 85 grams)
ControllerBoard: USB 1.1
Optical Light Transmission90% +/- 5%
Environmental Chemical ResistanceThe touch activation area of the touchscreen is...
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