HP Color LaserJet 1600 User Manual

Control panel messageDescriptionRecommended action
If the error persists, contact HP Customer
Care. See HP Customer Care or the support
flyer that came in the device box.
55.1 Error
59.A0 Error
54.1C ErrorThe device has experienced an internal
hardware error.Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the device to initialize.
If a surge protector is being used, remove it.
Plug the device directly into the wall socket.
Use the power...

Clearing jams
Occasionally, paper or other print media can become jammed during a print job. Some causes include
the following events:
●The input trays are loaded improperly or overfilled.
● Tray 2 or optional Tray 3 is opened during a print job.
● Too many sheets accumulated in the output area or sheets blocked the output area.
● The print media that is being used does not meet HP specifications. See 
Print-media specifications
.
● The environment in which the print media was stored is too humid or too...

To clear jams from inside the printer
CAUTIONJams in this area might result in loose toner on the page. If you get toner on your
clothes or hands, wash them in cold water. (Hot water will set the toner into the fabric.)
1. Open the front door.
CAUTION Do not place anything on the transfer belt, which is located on the inside
of the front door. Otherwise, the printer may be damaged, adversely affecting print
quality.
2. Carefully grasp the jammed paper by both corners and pull slowly to remove the...

3.Close the front door.
To clear jams from Tray 2 or optional Tray 3
NOTE Before attempting to clear jams from Tray 2 or optional Tray 3, remove any jams inside
the printer.
1. Pull Tray 2 or optional Tray 3 out of the printer.
2.Carefully grasp the jammed paper by both corners and pull slowly to remove the paper.
3. Slide the tray into the printer.
82 Chapter 8   Problem solving ENWW
 

4.Open and close the front door.
To clear jams from the top bin
CAUTION Jams in these areas might result in loose toner on the page. If you get toner on your
clothes or hands, wash them in cold water. (Hot water will set the toner into the fabric.)
1. Carefully grasp the jammed paper by both corners and pull slowly to remove the paper from the
top bin.
2.Open and close the front door.
ENWW Clearing jams 83
 

Print problems
Print quality problems
Occasionally, you might encounter problems with print quality. The information in the following sections
helps you identify and resolve these issues.
Improving print quality
Use the print-quality settings to prevent print-quality problems.
Understanding print-quality settings
Print-quality settings affect how light or dark the print is on the page and the style in which the graphics
are printed. You can also use the print-quality settings to optimize the print...

Print-quality checklist
General print-quality problems can be solved by using the following checklist:
1.Make sure that the paper or print media that you are using meets specifications. Generally,
smoother paper provides better results.
2. If you are using a special print media such as labels, transparencies, glossy, or letterhead, ensure
that you have printed by type.
3. Print a Configuration page and Supplies Status page at the device. See 
Special pages .
● Check the Supplies Status page to see if...

ProblemCauseSolution
Dropouts appear.A single sheet of print media might be
defective.Try reprinting the job.
The moisture content of the paper is
uneven or the paper has moist spots on
its surface.Try different paper, such as high-quality
paper that is intended for color laser
printers.
The paper lot is flawed. The
manufacturing processes can cause
some areas to reject toner.Try different paper, such as high-quality
paper that is intended for color laser
printers.
Vertical streaks or bands appear on...

ProblemCauseSolution
The toner smears easily when touched.The device is not set to print on the type
of media on which you want to print.In the printer driver, select the Paper tab
and set  Type is to match the type of
media on which you are printing. Print
speed might be slower if you are using
heavy paper.
The media might not meet HP
specifications.Use media that meets HP specifications.
The paper path might need cleaning.Clean the device.
Marks repeatedly appear at even
intervals on the printed side...

ProblemCauseSolution
The printed page contains misformed
characters.The media might not meet HP
specifications.Use a different paper, such as high-
quality paper that is intended for color
laser printers.
If characters are incorrectly formed so
that they produce a wavy effect, the laser
scanner might need service.Verify that the problem also occurs on
the Configuration page. If so, contact
HP Customer Care. See 
HP CustomerCare or the support flyer that came in the
device box.
The printed page is curled...