HP Business InkJet 2800dtn User Manual
Here you can view all the pages of manual HP Business InkJet 2800dtn User Manual. The HP manuals for Printer are available online for free. You can easily download all the documents as PDF.
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ENWWResolving printing problems 69 Check cable connections zMake sure both ends of the cable (USB, parallel, or network) are secure. zIf the printer is connected to a network, check the following: Check the Link light on the back of the printer. Make sure you are not using a phone cord to connect the printer. The network hub, switch, or router is on and working properly. Check printer setup for network environment Ensure the correct printer driver and printer driver port are being used....
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70 6 - Maintaining and troubleshootingENWW Printer takes a long time to print Check the system configuration Make sure the computer meets the minimum system requirements for the printer. SeePrinter specifications. Check the port setting The port setting configuration in your system might not be set to ECP. See the documentation that came with the computer for information on how to change the port setting, or contact the computer manufacturer. Check the printer software settings The printer prints...
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ENWWPoor print quality and unexpected printouts 7 1 Check the page-orientation setting Make sure the media size and page orientation selected in the application match the settings in the printer driver. Check the Preserve Layout setting (Windows) If you are using an auto-duplex unit to do automatic duplex printing, ensure Preserve Layout is selected in the printer driver. Clearing this option may result in unwanted page breaks. See Printing on both sides (duplexing). Check the printer...
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72 6 - Maintaining and troubleshootingENWW Meaningless characters print If an interruption occurs to a job that is printing, the printer might not recognize the rest of the job. Cancel the print job and wait for the printer to return to the ready state. If the printer does not return to the ready state, cancel all jobs, and wait again. When the printer is ready, resend the job. If prompted by the computer to retry the job, click Cancel. Check cable connections If the printer and computer are...
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ENWWPoor print quality and unexpected printouts 7 3 Clean the inside of the auto-duplex unit After extensive printing, ink might be deposited on the inside of the auto-duplex unit causing ink to smear when printing on both sides of the paper. To remove the deposited ink, use a lint free cloth to clean the inside of the auto-duplex unit. Enable the printers output ramp When printing in Fast Normal (default) or Fas t print mode, the printer does not use the output ramp to hold each printed page...
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74 6 - Maintaining and troubleshootingENWW Output is faded or dull colored Check the print mode The Fast Normal and Fast modes in the printer driver allow you to print at a faster rate, they are good for printing drafts. To get better result, select Normal or Best. SeeChanging print settings. Check the paper type setting When printing on transparencies or other special media, select the corresponding media type in the printer driver. See Printing on special and custom-size media. Check the ink...
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ENWWPoor print quality and unexpected printouts 7 5 Colors do not line up properly Check printheads The printheads are automatically aligned when a printhead is replaced. However, you might notice improvement in the print quality by performing the alignment procedure yourself. See Maintaining the printheads. Check graphics placement Use the zoom or print preview feature of your software to check for gaps in the placement of graphics on the page. Lines or dots are missing from text or...
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76 6 - Maintaining and troubleshootingENWW Resolving paper-feed problems This section provides solutions to common paper-feed problems. For information on resolving jams, see Clearing jams. Tray cannot be inserted zWith the tray removed from the printer, turn the printer off and then on again. Reinsert the tray. zMake sure the tray is aligned with the printer opening. zCheck for jammed paper. Media is not supported for the printer or tray Use only media that is supported for the printer and the tray...
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ENWWResolving printer management problems 77 Multiple pages are being picked up zMake sure the media guides are set to the correct markings in the trays for the media size you are loading. Also make sure the guides are snug, but not tight, against the stack. zMake sure that the tray is not overloaded with paper. zWhen you load paper, avoid fanning the stack. Fanning paper can cause static electricity to build up and intensify multiple-pick problems. zWhen reinserting a tray into the printer, do...
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78 6 - Maintaining and troubleshootingENWW Troubleshooting installation issues If you had trouble installing the printer, check these items: Problems printing alignment page When printheads are installed or replaced, the printer automatically prints two alignment pages to align the printheads. This process takes about eight minutes. The alignment pages may be discarded after they are printed. If the printer does not print the pages, see General troubleshooting tips, or align the printheads manually...